Ecommerce News and Headlines

ChatGPT Ecommerce Traffic Converts 31% Higher than Non-Branded Organic Search
NewsFeb 26, 2026

ChatGPT Ecommerce Traffic Converts 31% Higher than Non-Branded Organic Search

Visibility Labs analyzed 94 ecommerce sites in 2025 and found that traffic referred from ChatGPT converted at a 1.81% rate, 31% higher than non‑branded organic search. While ChatGPT visits surged 1,079% over the year, they accounted for only 1.48% of...

By Search Engine Land
AI Revives Ecommerce DIY
NewsFeb 26, 2026

AI Revives Ecommerce DIY

Ecommerce firms are embracing AI and automation to revive a DIY spirit, letting non‑technical staff build custom tools. A Northwest retailer equipped employees with OpenAI, Gemini and n8n, creating a price‑monitoring workflow that feeds data into Google Sheets. The approach...

By Practical Ecommerce
The Hidden Customer Experience Cost of Returns: Why Apparel Brands Must Rethink Reverse Logistics
NewsFeb 26, 2026

The Hidden Customer Experience Cost of Returns: Why Apparel Brands Must Rethink Reverse Logistics

Apparel brands are recognizing that returns have become a pivotal customer‑experience moment rather than a hidden back‑office cost. Over 80% of shoppers say return policies influence purchase decisions, and slow, opaque refunds erode trust and repeat‑purchase intent. Reverse‑logistics delays have...

By Retail Customer Experience
40% Portuguese Consumers Shop Online Weekly
NewsFeb 26, 2026

40% Portuguese Consumers Shop Online Weekly

A new Webloyalty study shows 40% of Portuguese consumers shop online weekly, up from 24% a year earlier. Mobile devices drive 66% of e‑commerce transactions, reflecting over 14 million active connections. Convenience is the top motivator, cited by 62% of shoppers,...

By Ecommerce News Europe
Akeneo Partners with Stripe to Help Businesses Get Ready to Sell on AI Agents
NewsFeb 26, 2026

Akeneo Partners with Stripe to Help Businesses Get Ready to Sell on AI Agents

Akeneo, a product experience company, announced a partnership with Stripe to integrate its PIM platform with Stripe’s Agentic Commerce Suite. The joint solution lets merchants expose structured, real‑time product data to AI assistants and enables agent‑ready checkout, payments, and fraud...

By Retail Focus (UK)
Ecommpay Launches Free E-Commerce Fraud Defence Guide
NewsFeb 26, 2026

Ecommpay Launches Free E-Commerce Fraud Defence Guide

Payments platform Ecommpay released a free whitepaper titled “E‑commerce fraud defence: A quick guide for merchants.” The guide details nine top fraud threats, including friendly fraud, refund fraud, account takeover and AI‑powered deepfakes, and offers actionable mitigation tactics. Ecommpay claims...

By Retail Focus (UK)
Kale Launches Cross-Border E-Commerce Platform
NewsFeb 26, 2026

Kale Launches Cross-Border E-Commerce Platform

Kale Logistics Solutions introduced AvSys, a cross‑border e‑commerce platform that provides piece‑level tracking and end‑to‑end visibility for air cargo parcels. The system bridges the first, middle, and last mile, delivering real‑time data sharing and full regulatory compliance for airlines, e‑tailers,...

By Air Cargo News
Global Supply Chain Volatility Pushes Sports Brand On to Open Robot-Centric South Korean Factory
NewsFeb 26, 2026

Global Supply Chain Volatility Pushes Sports Brand On to Open Robot-Centric South Korean Factory

Swiss performance brand On has inaugurated its second automated footwear factory near Busan, South Korea, featuring 32 robots. The new plant, together with the Zurich site, is projected to boost global production capacity by 30 times in 2026, shifting the...

By Retail Gazette
Meta Is Auto-Generating AI Ads for Its Advertisers, Causing Headaches for Image-Conscious Fashion Brands
NewsFeb 26, 2026

Meta Is Auto-Generating AI Ads for Its Advertisers, Causing Headaches for Image-Conscious Fashion Brands

Meta has begun automatically generating AI‑derived advertisements from brands' existing creative assets, inserting them into Facebook and Instagram feeds without explicit advertiser approval. The move aims to boost ad inventory and lower production costs, but early adopters like British tights...

By Glossy
Why Ruggable’s Lauren Sherman Is Focused on Resetting the Balance of Brand and Performance Marketing
NewsFeb 26, 2026

Why Ruggable’s Lauren Sherman Is Focused on Resetting the Balance of Brand and Performance Marketing

Lauren Sherman, Ruggable’s chief marketing officer, is leading a deliberate reset that shifts focus from pure performance‑driven digital spend to brand‑centric initiatives. After seven months in the role, she aims to embed consumer‑led creative, real‑world activations, and designer collaborations into...

By Modern Retail
Harris Technology Now ‘One of the Fastest Growing’ in Its Sector
NewsFeb 26, 2026

Harris Technology Now ‘One of the Fastest Growing’ in Its Sector

Harris Technology, a refurbished‑technology specialist, posted an 18.9% rise in sales revenue to $8.3 million and a 7.1% increase in profit to $2.8 million for the first half of the financial year. Monthly refurbished sales now average $500,000. A strategic shift toward...

By Inside Retail Australia
GigaCloud Technology Inc (GCT) Q4 2025 Earnings Call Transcript
NewsFeb 26, 2026

GigaCloud Technology Inc (GCT) Q4 2025 Earnings Call Transcript

GigaCloud Technology reported record Q3 2025 revenue of $333 million, a 10% year‑over‑year increase, and a quarterly EPS of $0.99. Growth was powered by a 70% surge in European revenue, bringing the region to $100 million, while product revenue rose 16% YoY...

By Motley Fool – Earnings Transcripts
Vipshop Holdings Ltd (VIPS) Q4 2025 Earnings Call Transcript
NewsFeb 26, 2026

Vipshop Holdings Ltd (VIPS) Q4 2025 Earnings Call Transcript

Vipshop Holdings reported Q4 2025 net revenue of RMB 21.4 billion, a 3.4% year‑over‑year increase, driven by an 11% rise in active Super VIP members who now account for 51% of online spend. Gross margin slipped to 23% as higher incentives pressured profitability,...

By Motley Fool – Earnings Transcripts
Cars.com Inc (CARS) Q4 2025 Earnings Call Transcript
NewsFeb 26, 2026

Cars.com Inc (CARS) Q4 2025 Earnings Call Transcript

Carvana reported a record 596,006 retail units sold in 2025, a 43% increase year‑over‑year, and Q4 revenue of $5.6 billion, up 58%. Adjusted EBITDA hit a new quarterly high of $511 million, while net income surged to $951 million, largely due to a...

By Motley Fool – Earnings Transcripts
Coupang Inc (CPNG) Q4 2025 Earnings Call Transcript
NewsFeb 26, 2026

Coupang Inc (CPNG) Q4 2025 Earnings Call Transcript

Coupang reported record Q4 2023 results, with active customers reaching 21 million and a 16% year‑over‑year increase. Net revenue rose 23% to $6.6 billion, while free cash flow hit $1.8 billion and cash balances grew to $5.6 billion. Adjusted EBITDA for the quarter was...

By Motley Fool – Earnings Transcripts
D Market Elektronik Hizmetler Ve Ticaret AS (HEPS) Q4 2025 Earnings Call Transcript
NewsFeb 26, 2026

D Market Elektronik Hizmetler Ve Ticaret AS (HEPS) Q4 2025 Earnings Call Transcript

Hepsiburada reported a 57% year‑on‑year increase in gross merchandise volume (GMV) and 63% revenue growth for Q2 2022 on an unadjusted basis, but inflation‑adjusted figures showed a 10% GMV decline and a 6% revenue dip. The company posted positive free cash...

By Motley Fool – Earnings Transcripts
Warby Parker Inc (WRBY) Q4 2025 Earnings Call Transcript
NewsFeb 26, 2026

Warby Parker Inc (WRBY) Q4 2025 Earnings Call Transcript

Warby Parker reported FY2024 revenue growth exceeding 15% and a 40% jump in adjusted EBITDA, driven by its strongest Q4 growth since 2021. The company opened 41 new stores in 2024, expanded its insurance network to over 30 million in‑network lives,...

By Motley Fool – Earnings Transcripts
Fast Installment Loans Growth: Card Managers Beware
NewsFeb 25, 2026

Fast Installment Loans Growth: Card Managers Beware

Credit bureaus report a 24.1% year‑over‑year surge in unsecured consumer installment loans in December 2025, reaching 15 million loans worth $62.6 billion, with seven million classified as subprime. Meanwhile, credit‑card balances remain stable around $1.3 trillion, showing typical seasonal bumps but no comparable growth....

By PaymentsJournal
CourtPilot – Recover Money Through Small Claims Court Guided by AI
NewsFeb 25, 2026

CourtPilot – Recover Money Through Small Claims Court Guided by AI

CourtPilot, an AI‑powered legal platform, enables UK e‑commerce sellers to file small‑claims cases without a solicitor. For a one‑off £97 fee, users receive AI‑generated court documents, evidence analysis, and step‑by‑step guidance for claims up to £10,000. The service begins with...

By ChannelX (formerly Tamebay)
RTP Network Marks Record 2 Million Transactions in a Day
NewsFeb 25, 2026

RTP Network Marks Record 2 Million Transactions in a Day

The Clearing House’s Real‑Time Payments (RTP) network set two historic milestones, processing 2.05 million transactions in a single day on Feb. 13 and reaching a daily value peak of $8.36 billion on Feb. 18. The surge reflects accelerating adoption among retail users, digital‑wallet transfers,...

By PYMNTS
Walmart: Supply Chain Spending Set to ‘Peak’ Next 2 Years, CEO Says
NewsFeb 25, 2026

Walmart: Supply Chain Spending Set to ‘Peak’ Next 2 Years, CEO Says

Walmart’s CEO John Furner said the retailer’s supply‑chain capital spending will likely peak this year and next, as automation projects accelerate. Twenty‑three of its 42 U.S. distribution centers are being retrofitted with robotics, and similar initiatives are beginning abroad. About...

By Retail Dive
Partnerships Spell Potential Trend for 3PD Platforms and Temporary Housing Marketplaces
NewsFeb 25, 2026

Partnerships Spell Potential Trend for 3PD Platforms and Temporary Housing Marketplaces

In early 2026, leading third‑party delivery platforms are teaming up with temporary‑housing marketplaces. Airbnb launched an Instacart pilot that lets guests pre‑stock pantries and rewards hosts with cash and free Instacart+ membership, while Landing partnered with Gopuff to give guests...

By Food On Demand
Payoneer Applies for Bank Charter
NewsFeb 25, 2026

Payoneer Applies for Bank Charter

Payoneer has filed an application with the Office of the Comptroller of the Currency for a U.S. national trust bank charter, to be branded as PAYO Digital Bank. The charter would let the firm issue, send and receive stablecoins, provide...

By Payments Dive
How the Uyghur Forced Labor Prevention Act Impacts Retail
NewsFeb 25, 2026

How the Uyghur Forced Labor Prevention Act Impacts Retail

The Uyghur Forced Labor Prevention Act (UFLPA) now forces U.S. retailers to prove that imported goods are free of forced labor, shifting the evidentiary burden to importers. Within its first year of enforcement, Customs and Border Protection detained more than...

By Total Retail
The Multimillion Dollar Mistake: Why the Technology Business Case Isn’t a Strategy
NewsFeb 25, 2026

The Multimillion Dollar Mistake: Why the Technology Business Case Isn’t a Strategy

Retail and e‑commerce leaders are repeatedly overspending on warehouse and fulfillment platforms because they mistake a technology business case for a supply‑chain strategy. Vendor‑supplied ROI models promise payback in 12‑18 months but ignore data quality, process complexity, and organizational readiness....

By Total Retail
Reading Your Data Tea Leaves: What Your Metrics Are Really Trying to Tell You
NewsFeb 25, 2026

Reading Your Data Tea Leaves: What Your Metrics Are Really Trying to Tell You

Retailers are pouring millions into data pipelines, yet most use the insights merely to streamline operations—faster email sends, quicker inventory moves, and real‑time dashboards. The article argues that this productivity focus creates generic experiences that annoy customers. By shifting from...

By Retail TouchPoints
Why Social Media Demands a Strategic Rethink
NewsFeb 25, 2026

Why Social Media Demands a Strategic Rethink

Social media has moved from a peripheral branding tool to the core of product discovery, trust building, and direct sales. Brands like American Eagle demonstrated the impact, gaining 790,000 new customers in six weeks and boosting denim sales 34%. The...

By Retail Gazette
TxtCart Accelerates Growth as Bootstrapped AI-Powered SMS Marketing Platform for Shopify
NewsFeb 25, 2026

TxtCart Accelerates Growth as Bootstrapped AI-Powered SMS Marketing Platform for Shopify

TxtCart, an AI‑powered SMS marketing platform built exclusively for Shopify merchants, announced it has helped its users generate over $100 million in SMS‑attributed revenue while remaining fully bootstrapped. Founded in 2019, the company has expanded from abandoned‑cart recovery to a two‑way...

By SalesTech Star
Luxury Falls, Resale Rises as UK Consumers Tighten Spending Into 2026
NewsFeb 25, 2026

Luxury Falls, Resale Rises as UK Consumers Tighten Spending Into 2026

Cardlytics analysis of 23 million UK bank accounts shows that Christmas 2023 reinforced value‑led spending rather than loosening budgets. Luxury and designer fashion baskets shrank 12% year‑on‑year, while discounter grocery spend rose 3% and fast‑fashion fell 10%. Resale marketplaces such as...

By ChannelX (formerly Tamebay)
Roblox Outstrips TikTok as Fastest Growing Commerce Channel for Gen Z
NewsFeb 25, 2026

Roblox Outstrips TikTok as Fastest Growing Commerce Channel for Gen Z

Roblox has become the fastest‑growing commerce channel for Gen Z, posting a 54% year‑on‑year rise in order volume, far outpacing TikTok’s 10% increase. Gen Z shoppers placed an average of 20 purchases on Roblox in the past year, while TikTok...

By ChannelX (formerly Tamebay)
Screenverse Leaders Share Insight on DOOH Buying Strategy
NewsFeb 25, 2026

Screenverse Leaders Share Insight on DOOH Buying Strategy

Screenverse executives David Weinfeld and Montana Accavallo discussed premium buyer expectations on the CX Innovators podcast, highlighting how data‑driven demands are reshaping digital‑out‑of‑home (DOOH) buying. They explained that integration of supply‑side and demand‑side platforms is crucial for securing repeat, high‑value...

By Retail Customer Experience
NShift Pushes for Integrated Returns Ahead of New EU Regulations
NewsFeb 25, 2026

NShift Pushes for Integrated Returns Ahead of New EU Regulations

nShift warns EU and UK retailers that the upcoming Ecodesign for Sustainable Products Regulation (ESPR), effective July 2026, will ban the destruction of returned clothing, footwear and accessories. The firm recommends integrating returns with logistics, warehousing and backend systems to...

By Just Style
Ahold Delhaize in Figures: Key Figures From the Annual Report
NewsFeb 25, 2026

Ahold Delhaize in Figures: Key Figures From the Annual Report

Ahold Delhaize’s 2025 annual report shows total sales of €92.4 billion, up 5.9% on a comparable basis. Online sales grew 13.3% to €10.3 billion, marking the first time e‑commerce was profitable on a fully allocated basis. The retailer served 77 million customers weekly across...

By Retail Detail (EU)
Retail Media Measurement: Absence of Evidence Is NOT Evidence of Absence
NewsFeb 25, 2026

Retail Media Measurement: Absence of Evidence Is NOT Evidence of Absence

Retail media measurement is often portrayed as broken, yet the same sampling‑based, attention‑agnostic methods underpin TV, radio and outdoor metrics. Industry bodies such as IAB Europe and the MRC have already issued standardized frameworks that enable closed‑loop attribution and incrementality...

By InternetRetailing
Zalando Rolls Out Second-Hand Children’s Clothing
NewsFeb 25, 2026

Zalando Rolls Out Second-Hand Children’s Clothing

Zalando is extending its second‑hand platform to include children’s clothing, launching the service in fourteen European countries including Scandinavia and Ireland. Parents can purchase pre‑owned items and trade in worn pieces for vouchers toward future buys. The move is positioned...

By Retail Detail (EU)
Revealed: The Top 50 People in E-Commerce in Australia for 2026
NewsFeb 25, 2026

Revealed: The Top 50 People in E-Commerce in Australia for 2026

Guy Nappa, co‑owner and COO of Oz Hair & Beauty, has been named the top person in Inside Retail’s 2026 Top 50 People in E‑commerce for the second consecutive year. Nappa rose from a warehouse packer to partner in 2015 and...

By Inside Retail Australia
PhonePe Launches AI‑Powered Voice & Text Payments with Microsoft Support
NewsFeb 25, 2026

PhonePe Launches AI‑Powered Voice & Text Payments with Microsoft Support

Indian fintech leader PhonePe has unveiled an AI‑powered payment suite that lets users send money using voice commands or text chat. The solution leverages Microsoft’s Azure OpenAI services to interpret natural language and execute transactions in real time. Initially available...

By PaySpace Magazine
SleepyCat Reports Rs 98 Cr Revenue and Rs 9 Cr Loss in FY25
NewsFeb 25, 2026

SleepyCat Reports Rs 98 Cr Revenue and Rs 9 Cr Loss in FY25

SleepyCat posted a 44% jump in FY25 operating revenue, reaching roughly Rs 98 crore, while its losses widened to Rs 9 crore. The direct‑to‑consumer mattress maker saw material costs rise 52% and advertising spend climb 46%, pushing total expenses up 44% year‑on‑year. Finished‑goods sales...

By Entrackr
Can Solid Perfume Be the Next Body Mist?
NewsFeb 25, 2026

Can Solid Perfume Be the Next Body Mist?

Solid perfume is emerging as a fast‑growing fragrance format, with Sol de Janeiro’s new Jelly Perfume balms leading the latest wave. The alcohol‑free sticks prioritize a skin‑felt, intimate scent rather than room‑filling projection, echoing a broader consumer desire for subtlety...

By Glossy
How IKEA Got Closer to Its Shoppers with New Small-Format Stores, Best Buy Partnership
NewsFeb 25, 2026

How IKEA Got Closer to Its Shoppers with New Small-Format Stores, Best Buy Partnership

IKEA U.S. announced four new stores in Chicago, Tulsa, Fort Collins and Los Angeles, bringing its 2026 rollout to ten locations, including its first city‑center store in LA and first Oklahoma outlet. The retailer posted $5.3 billion in total sales for fiscal 2025, with...

By Modern Retail
What Does Ssense’s Rescue Deal Mean for Its Future?
NewsFeb 25, 2026

What Does Ssense’s Rescue Deal Mean for Its Future?

Ssense, the Montreal‑based luxury e‑commerce platform valued at $4 billion in 2021, filed for bankruptcy in August 2025 after US tariff hikes and operational missteps eroded its margins. In February 2026 the Atallah brothers secured court approval to purchase the company’s...

By Inside Retail Australia
Steven Madden Ltd (SHOO) Q4 2025 Earnings Call Transcript
NewsFeb 25, 2026

Steven Madden Ltd (SHOO) Q4 2025 Earnings Call Transcript

Steven Madden reported mixed Q3 2025 results, with consolidated revenue rising 6.9% to $667.9 million thanks largely to the Kurt Geiger acquisition, while core wholesale revenue fell 10.7% amid steep China‑U.S. tariffs. Direct‑to‑consumer sales exploded 76.6% year‑over‑year, offsetting margin pressure as gross margin...

By Motley Fool – Earnings Transcripts
Urban Outfitters Inc (URBN) Q4 2026 Earnings Call Transcript
NewsFeb 25, 2026

Urban Outfitters Inc (URBN) Q4 2026 Earnings Call Transcript

Urban Outfitters reported a record third‑quarter revenue of $1.5 billion, up 12% year‑over‑year, and net income of $116 million, a 13% increase. All five brands posted positive comparable sales, with the Urban brand delivering a 13% global comp and Anthropologie achieving its...

By Motley Fool – Earnings Transcripts
Furniture.com Launches AI-Powered Discovery Platform
NewsFeb 24, 2026

Furniture.com Launches AI-Powered Discovery Platform

Furniture.com unveiled an AI‑powered discovery platform at eTail Palm Springs, shifting its site from a simple marketplace aggregator to a category‑level decision infrastructure. The new system uses conversational search, standardized specifications, and a single‑cart, multi‑retailer checkout to let shoppers compare...

By Digital Commerce 360
Xometry Begins a Transition to a New CEO
NewsFeb 24, 2026

Xometry Begins a Transition to a New CEO

Xometry announced that President Sanjeev Singh Sahni will assume the chief executive role on July 1, succeeding co‑founder Randy Altschuler, who will become executive chair. Sahni, a former Wayfair executive, has overseen global operations, product development, and technology since his...

By Digital Commerce 360
National Retail Solutions (NRS) Named Official POS Provider for Krauszer’s Food Stores as Legendary Chain Targets Nationwide Expansion
NewsFeb 24, 2026

National Retail Solutions (NRS) Named Official POS Provider for Krauszer’s Food Stores as Legendary Chain Targets Nationwide Expansion

National Retail Solutions (NRS) has been chosen as the official point‑of‑sale provider for Krauszer’s Food Stores, a historic New Jersey convenience‑store chain with more than 300 locations. The partnership will roll out NRS’s integrated POS platform across all existing stores and...

By Retail Customer Experience
Why the Smartest Omnichannel Brands Are Thinking in Moments, Not Channels
NewsFeb 24, 2026

Why the Smartest Omnichannel Brands Are Thinking in Moments, Not Channels

Retailers can no longer treat omnichannel as a checklist of platforms; they must view it as a storytelling discipline anchored in the customer’s moment. At eTail Palm Springs 2026, leaders from Furniture.com, Lowe’s, Stila, Perfect Corp. and tentree highlighted the...

By ClickZ
Finland’s Prenew Secures €1.8 Million to Scale Its Used Gaming PC Marketplace Across Europe
NewsFeb 24, 2026

Finland’s Prenew Secures €1.8 Million to Scale Its Used Gaming PC Marketplace Across Europe

Prenew, an Espoo‑based marketplace for refurbished gaming PCs, has raised €1.8 million in a round led by Antler, with participation from several European VCs and operator syndicates. The funding will finance expansion into new European markets and a hiring surge of...

By ArcticStartup
Uber Eats Expands Canadian Grocery Selection with Launch of T&T Supermarket
NewsFeb 24, 2026

Uber Eats Expands Canadian Grocery Selection with Launch of T&T Supermarket

Uber Eats announced the national rollout of T&T Supermarket on its platform, extending grocery delivery to the chain’s Asian‑focused stores across Canada. The launch initially covers Alberta, British Columbia, and Ontario, with Quebec slated for a later release. Customers can...

By Retail Insider Canada