Know What's Happening in Leadership

From Case to Culture: Holding Managers Accountable for Managing

Senior leaders are expected to gauge how well their direct reports manage their teams, yet many lack insight into lower‑level dynamics. This blind spot can allow problematic behaviors, such as bullying or micromanagement, to persist unchecked. A recent unfair dismissal case at a university illustrated the risk: a director’s supervisor ignored longstanding concerns while awarding an “exceeds expectations” rating. The incident underscores the need for robust accountability mechanisms across management tiers.