Today's Management Consulting Pulse
KPMG partners with Anthropic to embed Claude AI across its global workforce
KPMG announced a global alliance with Anthropic to integrate the Claude large‑language model into its Digital Gateway platform. The move gives every employee in 138 countries direct access to the AI tool and positions KPMG as Anthropic’s preferred consulting partner for private‑equity firms, marking the most extensive AI commitment among the Big Four.
EY Topped Forrester Wave for Organizational Change Management Services Q1 2026
EY has been named a Leader in The Forrester Wave™: Organizational Change Management Services, Q1 2026, joining the top tier of 12 evaluated firms. The analyst firm highlighted EY’s AI‑enabled diagnostics, agile delivery model, and integrated service structure as differentiators for global enterprises seeking large‑scale change.
EIS Group Maps Seven AI‑Driven Shifts Set to Redefine P&C Insurance Operations
EIS Group released a detailed briefing that identifies seven AI‑driven shifts poised to reshape property‑and‑casualty (P&C) insurance, emphasizing a move from bolt‑on tools to core operating models and highlighting claims as the fastest path to measurable value. The roadmap aims...
PwC to Merge Risk and Consulting Units in Global Overhaul Driven by AI
PwC is overhauling its global consulting model by merging its risk and consulting divisions, a move aimed at standardising services and leveraging AI. The blueprint, drafted by senior leaders in the US and UK, seeks to address fragmented delivery and...
Salesforce Unveils FDE Partner Network, Adding 30+ Global Firms to Boost Agentforce Deployments
Salesforce announced the Forward Deployed Engineering (FDE) Partner Network, enlisting more than 30 global consulting firms such as Accenture, Deloitte, PwC, Slalom and IBM Consulting. The network is designed to extend Salesforce’s Agentforce engineering expertise, helping B2B sellers close the...
From Legacy Processes to AI-Native Work
The article argues that AI adoption in knowledge work is hindered more by organizational design than by technology itself. Companies must replace legacy processes with AI‑native orchestration models that blend human roles and intelligent agents. A key obstacle is the...
Hyperscayle Launches 12‑Month RevOps AI Transformation Program for B2B Companies
Hyperscayle announced a 12‑month RevOps AI Transformation Program aimed at helping B2B organizations systematically adopt AI across sales, marketing and account teams. The prescriptive engagement combines traditional RevOps strategy with hands‑on AI implementation, targeting mid‑market and enterprise customers.
Too Much Flexibility Undermines Business Stability
Being flexible in your business is great, until it becomes the default operating style inside your business that quickly leads to operational instability.
Invest in Setup, Get Reliable AI Automation
Most of my routine admin now runs automatically, and it costs me about £20 a month. I've been building out a set of AI agents over the past few months. One archives client emails and links them to the right project...
Measuring the ROI of Business Process Reengineering: A Comprehensive Guide
The guide outlines a step‑by‑step methodology for quantifying the return on investment of Business Process Reengineering (BPR) initiatives. It stresses establishing clear, SMART objectives and baseline metrics before any redesign begins. By cataloguing both direct and hidden costs and converting...
People and Processes, Not Tech, Drive Digital Transformation
Digital transformation isn't about technology like SAP or S/4HANA. It's about your business processes and people. Without addressing the human element, even massive tech investments become worthless. #DigitalTransformation #ChangeManagement https://t.co/TvCUdc9ZrV
#321 Anthony Collins Founder at Work Better Studio - Lean Thinking in Hospitality: Fix the System, Not the People
In this episode, Michael Tinser talks with Anthony Collins, founder of Work Better Studio and former CEO of Top Flight Travel Group, about applying lean thinking to hospitality. Collins explains how focusing on fixing systemic processes—not blaming people—can boost profitability,...
ISS Sues Indiana Over H.B.1273 Law Targeting Proxy Advisers
Institutional Shareholder Services (ISS) has filed a federal lawsuit challenging Indiana's new H.B.1273 law that would force proxy advisers to issue mandated warnings when recommending votes against company management. ISS argues the statute is unconstitutionally vague, infringes free speech, and...
The 8 Wastes of Lean: A Practical Guide (With Healthcare Examples)
The article revisits Toyota’s eight‑waste framework, emphasizing that Lean is a tool for improving value—not a scavenger hunt for flaws. It illustrates each waste type with healthcare examples, from costly medication defects to unnecessary patient transport, and highlights the critical...
New Real Estate Talent Acquisition Role for Former Colliers Chairman
Madison Lincoln has hired former Colliers UK & Ireland chairman Tony Horrell as a senior advisor to expand its advisory services and deepen relationships with senior real‑estate leaders. Horrell brings more than four decades of experience in real‑estate and capital...
5G Drives Enterprise Transformation, Says Cyient VP
In this episode of Conversations With Dez. wer'e talking with Aashu Virmani, Vice President & Client Partner of Communications at Cyient, exploration of the impact of 5G on enterprise transformation.. https://t.co/CKThAvWEpM
CIOs Suffer From Hype‑Driven
"The 'Vibe Coding' Hangover: Why CIOs Are Paying the Price for 'Janitor in a Drum' Logic", By Craig S. Mullins and Robert Proffitt https://t.co/rj4X6vTgjx
Wipro Buys Alpha Net Contracts for $71 Million to Bolster AI Services
Wipro Limited agreed to purchase select Alpha Net Consulting client contracts for up to $70.8 million, a deal slated to close by June 30 2026. The acquisition adds $37 million of 2025 revenue and brings AI‑focused talent and capabilities into Wipro’s consulting portfolio, underscoring...
Identify Hidden Resistance by Analyzing Culture, Not Asking Employees
Don't ask employees if they'll resist change—they'll say no. Instead, assess cultural nuances, operational dynamics, and human elements that *will* create resistance. Understanding these is key to effective change management. #ChangeManagement #OrgCulture https://t.co/Xo7YxuWAt3
OC&C Guides Eurofins in €575 Million Sale of E&E Unit to UL Solutions
OC&C Strategy Consultants acted as sell‑side advisor to Eurofins Scientific in the divestiture of its Electrical & Electronics (E&E) division to UL Solutions for an enterprise value of roughly €575 million ($620 million). The deal expands UL Solutions’ testing, inspection and certification...
Fusion5 Developing Agent Operations Centre to Help Customers Manage Agentic AI
Fusion5, an Australasian systems integrator, is rolling out an Agent Operations Centre to help enterprises govern and optimise large portfolios of autonomous AI agents. The service combines 24/7 monitoring, safety, compliance, cost control and continuous improvement under a managed‑intelligence model....
AI-Driven Continuous Improvement: Why CEOs Can No Longer Afford to “Pause to Improve”
CEOs increasingly recognize continuous improvement as essential, yet traditional methods require halting operations, which hinders scaling. AI offers a way to embed real‑time monitoring and anomaly detection directly into workflows, allowing organizations to refine processes without stopping production. However, the...
ExecOnline Acquires Teamraderie to Fuse Leadership Courses with AI‑Driven Team Transformation
ExecOnline announced the purchase of Teamraderie, creating a combined platform that pairs elite leadership courses with AI‑focused team workshops. The deal aims to turn individual learning into measurable operating change as AI reshapes corporate workflows.
Deloitte and Workday Deliver Cloud‑Based HR and Finance Overhaul for GEHA
Deloitte and Workday finished a two‑phase cloud rollout for the Government Employees Health Association, moving HR and finance from spreadsheet‑based processes to an integrated Workday platform. The project, completed in May 2019, delivered a unified HCM suite and finance solution that...
Uh Oh, PwC Is Up to Something
PwC is drafting a global consulting overhaul aimed at unifying its fragmented national practices. The new blueprint will standardize service offerings and expand the use of shared offshore staff, particularly in India. The initiative is accelerated by rising AI competition...
Founder Gabe Gramajo Champions Pragmatic AI Consulting at Ideas Factory
Gabe Gramajo, founder of Ideas Factory, is building an AI‑driven consulting practice that prioritizes clear goals and sustainable outcomes over flashy tech. His leadership philosophy—rooted in early programming curiosity and a focus on small‑ and mid‑size businesses—offers a template for...
Alan at 80™ — Episode #23
Alan at 80™ released its 23rd episode on April 15, 2026, featuring veteran business strategist Alan Weiss, PhD. The installment is part of a continuing series that delivers executive‑level insights on strategy, leadership, and growth. While the post provides only...
Ocean Freight Contracts: How Data Steers One Shipper’s Approach
Shippers are turning to data analytics to reshape ocean‑freight contracts amid heightened market volatility. Bluspark’s consulting platform helps Emser Tile integrate multi‑dimensional metrics—rates, carrier performance, vessel routes, and port efficiency—into procurement decisions. By visualizing these data points, Emser Tile can...
LogiPharma 2026: Seamus Keane on Building Smarter Supply Networks
Seamus Keane, VP of Pharma and Healthcare for Europe at Kuehne+Nagel, will lead a LogiPharma Europe 2026 panel on building intelligent, resilient supply networks. He argues that resilience must be embedded in network architecture through data, scenario modeling, and end‑to‑end visibility rather...
SEI Appoints Veteran Strategist Adam Hartstein to Lead Chicago Office
SEI, the employee‑owned management consulting firm, announced that Adam Hartstein will serve as Managing Director of its Chicago office. The hire brings more than 20 years of strategy, M&A and transformation experience and signals SEI’s push to deepen its Midwest...
LevelShift Recognized in Forrester’s The Salesforce Consulting Services Landscape
LevelShift, a global technology solutions provider, has been recognized in Forrester’s Salesforce Consulting Services Landscape report. The firm is highlighted for its expertise in Agentforce, Data Cloud, and Field Service, areas where enterprises are seeking specialized partners. This acknowledgment arrives...
Psychological Safety Drives Sustainable Performance, Not Numbers
Culture is not what you say. It is what people feel safe to say. When individuals can raise ideas, questions, and challenges without fear, you build real capability. But this does not happen by chance. It requires discipline, process, and leaders who put...
Transparent, Phased Recommendations Balance Speed and Risk
I was talking through a project with a colleague this week and something came up that I've been chewing on since. A client is generating significant revenue right now and wants to get a new platform live as quickly as possible...
McKinsey Partner Warns CEOs Face Unprecedented Strategic Load
McKinsey senior partner Kurt Strovink told Business Insider that CEOs are confronting the hardest era in recent memory, with a surge in critical agenda items and shrinking tenures. He links the pressure to AI adoption, geopolitics and a generational shift...
What Can a CI Director Do When Executives Undermine Psychological Safety?
Continuous improvement (CI) directors often confront senior leaders whose blame‑oriented habits erode psychological safety. The article explains why coaching resistant executives is difficult—habitual power dynamics, lack of self‑awareness, and systemic incentives reinforce toxic behavior. It offers pragmatic tactics such as...
Why Eliminating Waste Alone Doesn’t Work: Understanding Muda, Muri, and Mura
Lean initiatives often zero in on Muda—the visible waste—only to see the same inefficiencies resurface. The article argues that without first tackling Muri (overburden) and Mura (unevenness), waste elimination is merely a temporary fix. Toyota’s proven sequence—address Muri, then Mura,...
England Rugby Chooses Capgemini as It Targets Half a Million New Fans
The Rugby Football Union (RFU) has hired Capgemini as its digital transformation partner for a four‑year "Plan 2030: More than a game" initiative. The strategy aims to add 500,000 new passionate fans to the current 5.2 million base by leveraging digital platforms,...
Family Offices Adopt Institutional-Grade Wall Street Strategies
The insiders know what's really driving returns in family offices now. I'm watching the best institutional consultants transform how family wealth is managed. They're bringing Wall Street expertise to private wealth, and the results are undeniable. This isn't amateur hour...
Agentic AI Cuts Waste, Fraud in IT Procurement
How agentic #AI can empower your IT procurement processes to reduce waste, fraud, and software vendor smoke screens … https://t.co/UPWPGtZROC @ChiefInvOfficer
Organizational Transformation 2026
The Conference Board’s Organizational Transformation 2026 event gathers senior leaders to explore how AI is reshaping strategy, structure, and the human experience at work. Attendees will hear from executives at Microsoft, Google, Walmart and other firms, examine real‑world case studies,...
Align AI Teammates with Your Go‑To‑Market Strategy
How do you practically “ground” an AI teammate in a company’s specific Go-To-Market strategy? https://t.co/RQDmR8BMQn via @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #Tech #TechNews #AgenticAI #AIAgents #AI #FutureOfWork #Strategy #Sales #Marketing
Organizational Design: The Overlooked Key to AI Change
Organizational design is the most underrated aspect of change management. Implementing new tech, especially with AI, means automating jobs and changing roles. #ChangeManagement #OrganizationalDesign https://t.co/WQnaJ0Xh98
What Is Process Improvement?
Process improvement is a disciplined effort to analyze and refine existing workflows, eliminating bottlenecks, waste, and unclear ownership. It leverages frameworks such as Lean, Six Sigma, Kaizen, BPR, PDCA and TQM to make processes faster, more reliable, and aligned with...
Turning Consulting Into a Product Determines Startup Success
His biggest risk wasn't demand. It was whether a consulting service could become a real product. If it couldn't be productized, the whole company would be wrong. https://t.co/ijwnhg6MLr
People, Pricing, Partnerships: Growth Drivers for Top Companies
The best companies are not just optimizing what already exists. They are finding new ways to compete through People, Pricing, and Partnerships. At the Miami Summit, these 3 Ps emerged as the strongest drivers of growth. #Strategy #Innovation #BusinessGrowth @SharnRayner...
The Business Research Company Projects $232.2 Bn Strategy Advisory Market by 2030
On April 14, 2026, The Business Research Company unveiled a market analysis that projects the global strategy advisory sector to reach $232.2 billion by 2030, expanding at a 9.0% CAGR. The report highlights AI‑driven insights, sustainability, and digital transformation as primary...
Achieve Exponential AI Advantage in 90 Days
The 90-Day AI Leap: From Incrementalism to Exponential Advantage by @Timothy_Hughes https://t.co/NVCiMQZBWN @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #Tech #TechNews #AgenticAI #AIAgents #Agentic #AI #FutureOfWork #Strategy #CEO #CFO https://t.co/QjGaX0e6nB
Build a Single Source of Truth with a Three‑Layer Moat
The Three-Layer Moat: How to organize your Business Context, Professional Identity, and Voice to create a “Single Source of Truth” for your digital teammates https://t.co/rHwTssIIiG via @DLAIgnite #SocialSelling #DigitalSelling #Leadership #ArtificialIntelligence #Tech #TechNews #AgenticAI #AIAgents #AI
UST Unveils Nimbus to Redesign Global Capability Centers with Advisory‑Led, Design‑Driven Model
UST announced Nimbus, a new advisory‑led, design‑driven offering that helps Global Capability Centers shift from cost‑saving units to strategic innovation engines. The service leverages UST’s engineering, AI and scaling expertise to deliver a build‑operate‑scale model that retains talent and intellectual...
Overcome Change Resistance by Addressing Fearful Threats
Resistance to change often stems from fear of the unknown. People worry about losing familiar tools, having their expertise centralized, or even job automation. Addressing these perceived threats is key to overcoming resistance. #ChangeManagement #FearOfChange https://t.co/iTioqPIiQd
Why Cloud Innovation Slows in Reactive Operating Models
Enterprises that once gained advantage by moving to the cloud now find that the real differentiator is how they operate those environments. As hybrid and multicloud architectures grow, many firms remain stuck in reactive, ticket‑driven models that increase costs, slow...