Management Consulting Pulse Daily Digest
Management Consulting Pulse Daily Digest
Management Consulting Pulse
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Tuesday, April 7, 2026
Market Intelligence for Management Consulting Professionals
DXC teams with ServiceNow to launch AI‑first enterprise transformation platform
DXC Technology announced a multi‑year partnership with ServiceNow to deploy ServiceNow’s Core Business Suite as “Customer Zero,” embedding agentic AI across its Global Business Services. The collaboration will use ServiceNow’s AI Platform to automate high‑volume processes, improve cross‑functional visibility, and build a library of repeatable AI use cases for resale.
If you're talking continuous improvement and want to spark passionate debate, try this question: Which is better—lean or Six Sigma? Our podcast hosts tackle this turbulent topic.
IndustryWeek
True Digital Academy has partnered with global tech consultancy Thoughtworks to help local companies shift to artificial intelligence (AI)-first enterprises.
Bangkok Post – Investment (subset within Business)
I'm happy to announce that the first three chapters of my new book are now available through Leanpub.com. The book is called Psychological Safety for Lean Leaders: Make It Safe to Speak Up, So Improvement Can Actually Happen. It's the first in a planned series of short, practical guides I'm calling “Lean Practice Guide.” If you've read my Shingo Award-winning book The Mistakes That Make Us, you might be wondering why I'm writing another book […] The post New Book: “Psychological Safety for Lean Leaders” — Now Available (In Progress) on Leanpub by Mark Graban appeared first at Lean Blog.
Lean Blog
This meme is funny because it exposes something real. A surprising number of companies say they want to become AI-first. Then they hire more consultants. More slides. More workshops. More people discussing transformation while very few are actually building it. That might have made sense before. It makes much less sense now. AI has already made a big part of traditional consulting work faster, cheaper, and easier: summaries, formatting, repetitive analysis, deck-building, and a lot of the copy-paste work that used to pass as high-value output. So when a company responds to AI by adding even more consultants, I have to ask: What exactly are they accelerating? Because real AI transformation does not happen in a strategy deck. It happens when builders are embedded inside the business. Close to the teams doing the work. Close to the friction. Close to the messy processes that no workshop can fix. That is where the real use cases appear. That is where systems get tested. That is where value gets created. The companies moving fastest right now are not the ones talking most about AI. They are the ones shipping. If consultants outnumber builders in your AI initiative, that is not a strategy. That is the problem. What are you seeing more of right now: companies building with AI, or companies still making decks about it? #AI #ArtificialIntelligence #BusinessTransformation #Consulting #DigitalTransformation #FutureOfWork #Innovation #AIStrategy
