Booz Allen Hamilton Holding Corp (BAH) Q4 2026 Earnings Call Transcript
Booz Allen Hamilton reported Q4 2026 revenue of $2.6 billion, a 10% year‑over‑year decline, while adjusted earnings per share rose 14% to $1.77. The firm’s backlog topped $38 billion and its qualified pipeline grew 12% to $53 billion, underscoring strong demand despite a protracted government shutdown. Cost‑reduction actions trimmed run‑rate spend by roughly $150 million, positioning the company for higher margins in the next fiscal year. New contracts, an AI‑native cyber product launch, and a $400 million partnership with Andreessen Horowitz signal a strategic shift toward outcome‑based and productized offerings.
How Google’s Partnership with Consultants Could Derail Enterprise AI Adoption
Google announced a $750 million fund with Accenture, Deloitte and McKinsey to accelerate enterprise AI adoption using its cloud and Gemini stack. The partnership aims to streamline deployments, offer discounts, and embed Google’s technology deeper into corporate IT. Critics argue the...
Generating Successful Group Change Projects Using Systems Thinking: How to Avoid Resistance and Enhance Buy-In
The article argues that conventional change‑management frameworks miss a critical early step: gathering input from everyone who lives the current system. By applying systems‑thinking, Sharondrew proposes a 13‑step Change Facilitation model that front‑loads stakeholder voices, risk identification, and resource mapping...
Why It’s Even More Important to Consider Restructuring Before Spin-Offs
Companies eyeing spin‑offs are increasingly urged to tackle restructuring first, according to McKinsey. A pre‑spin restructuring can unlock hidden value, streamline operations, and reduce debt before the new entity goes public. The article outlines a four‑step framework—diagnose, design, execute, and...
Accenture Federal, OpenAI Partner to Move Agencies From AI Pilots to Production
Accenture Federal Services and OpenAI have formed a strategic partnership to transition U.S. government AI pilots into production‑ready, mission‑critical applications. The collaboration leverages OpenAI's FedRAMP Moderate‑authorized models and Accenture's deep knowledge of agency data, systems, and workflows. A new development...
ArgentEdge Launches to Tap Into Agentic AI Adoption Inflection Point
Australian AI consultancy ArgentEdge has launched to capitalize on a rapid surge in agentic AI adoption across Australia and New Zealand. The firm highlights Google’s Gemini climbing from 6% to 25% of global generative‑AI web traffic, while ChatGPT’s share fell, signaling...
Altis Consulting Deepens Push Into ACT with Craig Chapman as Regional Leader
Altis Consulting announced the appointment of Craig Chapman, a former Deloitte specialist director, as its regional leader for the Australian Capital Territory. Chapman brings over 30 years of experience across engineering, architecture, pre‑sales and executive technology roles, having served at...
The Leadership Skills That Make Transformation Stick
More than 70% of corporate transformations fall short, draining talent, optimism, and shareholder value. Julia Dhar of BCG argues that the missing piece is not strategy alone but the behavioral "how" of change—aligning incentives, removing barriers, and shaping emotions....
Stop Chasing Resistors: How to Do Change Management Differently
Lucy Adams, a former BBC HR director turned consultant, argues that most change‑management initiatives rely on jargon‑heavy playbooks that deliver little tangible impact. She recounts countless projects that deployed change champions, acronyms, and workstreams yet failed to produce measurable results....
OpenAI's DeployCo Subsidiary Adopts Palantir's Playbook, Building a Moat From Workflows No Lab Can Simulate
OpenAI has launched DeployCo, a majority‑controlled subsidiary designed to provide consulting and implementation services that embed its AI models into enterprise workflows. The unit is backed by more than $4 billion from 19 investors such as TPG, Goldman Sachs, and Bain...
Fostering Breakthrough AI Innovation Through Customer-Back Engineering
Organizations capture less than one‑third of expected digital value, according to McKinsey, because many start with technology rather than customer needs. Capital One’s engineering teams now adopt a "customer‑back" approach, embedding engineers in empathy sessions, ride‑alongs and hackathons to surface...
Avalere Health Expands to Japan
Avalere Health announced the launch of a new office in Tokyo, marking its first dedicated presence in Japan. The office will provide end‑to‑end consulting for Japanese biopharmaceutical companies across oncology, diabetes, immunology and rare‑disease product lifecycles. Led by former McCann...
AI Helps Firms with Efficiency, but Most Don’t Trust It to Drive Growth
EY‑Parthenon's new report finds that while 63% of senior growth leaders say AI boosts efficiency, only a small minority use it for strategic growth. Trust remains a major barrier: 78% expect AI to accelerate growth, yet just 34% trust it...
Your Operating Model Is the Real Legacy System
Enterprises have long treated modernization as a technology issue, focusing on replacing legacy systems with cloud platforms and APIs. The article argues that the real constraint is the operating model—fragmented decision‑making, dispersed authority, and annual project‑based funding that create latency....
How to Find Hidden Costs via Total Cost of Ownership
Manufacturers are uncovering hidden expenses by applying Total Cost of Ownership Analysis (TCOA), which quantifies indirect costs such as worker travel time and equipment lifecycle expenses. A case study shows 300 workers losing 40,000 labor hours annually, equating to over...
Why Late Change Management Dooms ERP Transformation Projects
Public‑sector ERP programs are increasingly missing business‑outcome targets, with Gartner projecting that over 70% of new implementations will fall short by 2027. The primary culprit is late‑stage change management: organizations focus on technology delivery while postponing the hard work of...
ElITE 2026 – CHANGE MANAGEMENT CHAMPION – Amy Atwood
Amy Atwood, head of transformation and change management at Real Chemistry’s RC Resolve, brings three decades of experience guiding complex organizational change in healthcare and other sectors. Her people‑first methodology blends strategic discipline with behavioral insight, ensuring transformation initiatives are...
Mahathi Infotech and Intrepid Risk Announce Strategic Partnership to Deliver Integrated Services to P&C Insurers
Mahathi Infotech and Intrepid Risk announced a strategic partnership to deliver integrated technology, AI, and business services to property‑and‑casualty insurers. The collaboration merges Mahathi’s deep P&C tech expertise—core system modernization, AI‑driven workbenches, and rapid app development—with Intrepid’s carrier‑focused consulting, vendor‑panel...
10 Best Revenue Operations Services in 2026
The article ranks the ten best revenue‑operations (RevOps) services for 2026, spanning AI‑powered platforms, consulting firms, and managed‑service providers. It outlines each vendor’s core strengths—such as Revenue.io’s native Salesforce conversation intelligence, Clari’s forecasting engine, and Winning by Design’s go‑to‑market methodology....
Holonomics Launches Designing Customer Experiences with Soul Practitioner’s Lab — A Live, Small-Group Working Programme for Professionals Driving Real Customer-Led...
Holonomics has launched a live, online Designing Customer Experiences with Soul Practitioner’s Lab, a three‑week, small‑group programme that begins on 20 June 2025. The cohort is capped at ten professionals and costs $400, covering three Saturday sessions, a private 45‑minute strategy call,...
14 BPM & Six Sigma Courses You Can Take to Become a Systems Expert
Process Street compiled a curated list of free and paid courses covering business process management, Lean Six Sigma, operations management, and startup operations. The guide highlights open offerings from institutions like University of Tartu, MIT, and Stanford, as well as...
The CIO Is No Longer Running IT … They’re Running the Future of the Bank
Boston Consulting Group’s latest report declares the chief information officer the most pivotal role in modern banks. The CIO’s remit has shifted from maintaining legacy systems to orchestrating AI, strategy, and organizational redesign. Executives now must decide which tasks are...
The Hidden Cost of the Billable Hour
Alex Oberberg argues that the traditional billable‑hour model is a hidden tax on innovation in the Middle East, where rapid digital transformation clashes with legacy procurement practices. He proposes shifting to asset‑based pricing, flexible subscription tiers, and real‑time data dashboards...
From AI Investment to Innovation: What It Takes to Deliver Real Business Impact
Organizations are pouring money into AI, yet many CIOs still see limited ROI. Jeff Baker of PwC argues that moving AI from isolated experiments to enterprise‑wide, business‑outcome‑driven initiatives is essential. He emphasizes pairing AI engineers with business units, securing clean...
Atento and Cresta Sign Strategic Partnership to Deliver Hybrid Human-AI Customer Experience Solutions
Atento, a leading CX and business‑transformation outsourcer, has signed a multi‑year, eight‑figure partnership with Cresta, the unified AI platform for human and AI agents. The deal embeds Cresta’s AI technology into Atento’s Atent.AI suite, enabling hybrid CX solutions that combine...
6 Tips for CEOs Leading Change
CEO Pierre Le Manh argues that today’s top leadership question is no longer “What’s our plan?” but “Are we built for change?” He warns that traditional change frameworks are failing, citing a PMI report that most strategies break down at execution....
Boards Push AI but Can’t Separate Hype From Reality, CEOs Say
A Boston Consulting Group survey of 351 CEOs and 274 board members reveals a widening gap between board confidence in AI knowledge and CEOs’ assessment of board readiness. While 75% of directors believe they are as knowledgeable as peers, nearly...
Why Operational Excellence Dies When It Stays Trapped in the Founder’s Head
Operational excellence often thrives in a founder‑centric environment where shared context and direct oversight drive speed. As firms exceed roughly 100 employees, that informal model collapses under rising complexity, fragmented ownership, and slower decision‑making. The article argues that COOs must...
Genpact and Google Cloud Expand Alliance to Bring Agentic Solutions to the Office of the CFO
Genpact and Google Cloud have expanded their alliance to deliver agentic AI solutions tailored for the Office of the CFO. The partnership combines Genpact’s finance domain expertise with Google Cloud’s AI infrastructure to move enterprises from fragmented pilots to production‑ready...
Andersen Consulting Strengthens Organizational Transformation Capabilities with Afiniti
Andersen Consulting has entered a collaboration agreement with Afiniti, a UK‑based business transformation consultancy. The partnership expands Andersen’s ability to deliver end‑to‑end change programs that blend people‑focused methods with digital and AI capabilities. Afiniti brings deep experience in regulated, asset‑intensive...
3 Ways AI Can Free Organizations From Legacy Workflows
Legacy workflows and outdated assumptions are eroding competitiveness across industries. Companies like Whitford & Co., FengSys, and SuboBank used AI to surface obsolete KPIs, contradictory messaging, and false customer myths. By letting AI objectively identify and retire these legacy elements,...
Your AI Reinvention Needs An Engine
Accenture reports that only 13% of its 12,000 generative‑AI initiatives have scaled, echoing Forrester’s finding that just 15% of AI adopters see earnings impact. The firm argues the bottleneck is not model access but the lack of enterprise‑scale operating models...
Without a New Playbook, Consultancies Are at Risk in the Age of AI
A leading global consultancy saw its stock drop nearly one‑third as CEOs slash spending, exposing a broader shift away from traditional, slow‑moving advisory models. Clients now demand real‑time, execution‑oriented insight, a need amplified by generative AI that can instantly synthesize...
Christopher Reep: Turning Strategy Into Daily Execution
Christopher Reep, an operations leader and author, specializes in turning strategic plans into daily actions through Lean, TPM, and problem‑solving routines. He emphasizes that tools like Standard Work, 5S, and autonomous maintenance only succeed when embedded in consistent leadership habits....
Behind the Kentucky Derby: How Churchill Downs Is Using SAP to Control Spend
Churchill Downs, the operator of the Kentucky Derby, has leveraged SAP S/4HANA Cloud Public Edition as the core of a broader digital transformation, adding SAP Ariba and SAP Business Network to tighten spend control. The cloud ERP gave the 10,000‑employee...
Consultant Suggests Jefferson Public Radio ‘Spin Off’ From University Licensee
Southern Oregon University is facing a $20 million budget shortfall, with a $12.5 million deficit despite $15 million state emergency aid. Deloitte Consulting’s April 28 report recommends the university spin off its longtime partner, Jefferson Public Radio, to save roughly $300,000. JPR’s director disputes...
EY and Rillet Partner to Embed Risk and Controls Into AI-Native Finance Transformation
EY US has announced an alliance with AI‑native ERP provider Rillet to fuse finance transformation, automation, and risk management into a single operating model. The partnership leverages EY’s consulting and control expertise alongside Rillet’s general‑ledger‑first platform, embedding controls directly into...
DRC Seeks Consultant for Ambitious Digital Transformation, DPI Project
The Democratic Republic of Congo (DRC) is launching a $400 million World Bank‑funded digital transformation project, bolstered by €100 million (≈$109 million) from the French Development Agency, to build a functional Digital Public Infrastructure (DPI) that includes digital identity, a data‑sharing platform, electronic...
Building Strategic Advantage With Integrated Planning
Integrated Business Planning (IBP) unites demand, supply, and financial forecasting into a single, disciplined cycle, replacing siloed decision‑making. By sharing assumptions across sales, operations, and finance, companies achieve earlier risk visibility, cleaner trade‑offs, and tighter control of margins, service levels,...
APQC CONNECT 2026 Takeaways: Bridging AI, Process, and People
APQC CONNECT 2026 gathered process leaders to confront a common dilemma: AI is advancing faster than many organizations are prepared to use it effectively. Speakers emphasized that without solid process, data, and knowledge foundations, AI initiatives often fail or amplify existing...
AI, Strategy, and the Future of Work: Oxford Economist Jean-Paul Carvalho
Oxford economist Jean‑Paul Carvalho argues that artificial intelligence is reshaping corporate strategy and the future of work. He notes that AI can lift productivity by as much as 30% when embedded in core processes, but the gains hinge on addressing...
The Scenario Planners Win: A Q&A With Teneo’s Bernardo Silva on How Food Manufacturers Should Be Preparing Right Now
Bernardo Silva of Teneo explains how food manufacturers are confronting the layered shock of the Iran conflict, which hits energy, freight, agricultural inputs and consumers in succession. He stresses scenario planning as the primary tool for anticipating cost spikes and...
AI-Led Job Cuts Don’t Always Mean Stronger ROI — Gartner
Gartner’s survey of 350 global leaders using AI agents reveals that 80% have cut staff, some by as much as 20%, yet those reductions show no link to higher return on AI investment. The firm stresses that ROI is driven...
Brunswick Group Bolsters SF Outpost
Brunswick Group announced the addition of Christian Buss and Paul Shaw as partners in its San Francisco office, bolstering the firm’s advisory depth. Buss arrives from Teneo where he co‑led investor relations, bringing experience in shareholder activism, crisis management, M&A and...
Conversation with Liz Jewitt-Cross: The Case for HR at the Top Table
Liz Jewitt‑Cross, founder and MD of Future HR, argues that HR must move from a transactional role to a true commercial partner within retail. Drawing on decades of experience at brands like Sainsbury’s and New Look, she emphasizes holistic system...
When Can We Say We Are Lean, Part 2: Promise and Pitfalls of Maturity Models
IndustryWeek’s Jill Jusko reports on a podcast where John Dyer and Dr. Mohamed Saleh dissect lean maturity models. While such frameworks promise clear gap identification and progress tracking, the hosts warn they often become identity badges, prompting organizations to chase...
Anthropic Nears $1.5 Billion AI Joint Venture With Wall Street Firms
Anthropic is close to sealing a roughly $1.5 billion joint venture with a consortium of Wall Street investors including Blackstone, Goldman Sachs, and Hellman & Friedman. Each of the three lead investors will put about $300 million into the partnership, while Goldman...
Elephant Taps Kedar Parundekar as Chief Growth Officer
Elephant, the independent design and brand consultancy, announced the appointment of Kedar Parundekar as its Chief Growth Officer. Parundekar arrives with 18 years of experience working for marquee clients such as Tata Group, Reliance, Bacardi and ICICI Bank. In his...
How an Organizational Shift Can Unlock Real Value From a Stalled AI Strategy - SPONSOR CONTENT FROM PUBLICIS SAPIENT
Enterprises are still struggling to move AI from isolated pilots to embedded, workflow‑driven capabilities, a gap Gartner says will close for most firms by 2028. Publicis Sapient argues that true value emerges only when AI is woven into core systems,...
The Stumbling Blocks of Organizational Change
The podcast with Nick Tran explores why companies stumble during change. Tran, former CMO of Taco Bell, Samsung, Hulu and TikTok and now President and CMO of First Round Collective, argues that good instincts are drowned by external noise—board demands,...