Know What's Happening in Management
Know What's Happening in Management
Promoting Top Frontline Workers Without Leadership Prep Can Undermine Team Engagement
Inc. reports that 65% of supervisors rise to their roles solely on performance, yet only 30% are selected for prior supervisory experience. When high‑performing frontline staff are promoted without leadership training, their engagement drops, pulling down overall team engagement.
Zapier’s Talent Acquisition team piloted AI‑driven recruiter screens with Ezra AI Labs, processing roughly 250 interviews. The experiment cut screen time by 66%, from eight days to 2.75 days, and freed about 84 recruiter hours, equating to 5‑6 extra weekly hours per recruiter. It also allowed five times more candidates per role to be evaluated, uncovering talent that traditional screens missed, while achieving a 97% completion rate and 4.5‑star candidate satisfaction. Fraudulent applications dropped to 5%, confirming the AI’s guardrails were effective.
In this episode, Yvonne Mejia, Lead Project Portfolio Manager for the CSU Bay Region and PMI‑CPMAI certified AI champion, discusses how PMOs can responsibly drive AI transformation in higher education. She explains the CPM‑AI methodology, emphasizing the importance of starting...
In the spirit of keeping all project work self-contained, I modify the following structure by having an outputs folder for each project Instead of: ~/Claude-Workspace/ ├── context/ # Your standing context files ├── projects/ ...
Bruce Hamilton recounts how Douglas McGregor’s Theory X and Theory Y framework shaped his 1988 effort to transform a U.S. factory from a fear‑driven, autocratic culture into a Shingo‑Prize‑winning, employee‑centric operation. He describes confronting a list of so‑called “troublemakers” and using respectful dialogue...
Chris LaCorata outlines a step‑by‑step roadmap for building an equipment health‑scoring system that spans multiple plants. The approach uses the DMAIC Six‑Sigma framework, a beta‑plant audit, and FMEA‑based risk scoring to translate condition data into financial impact metrics. Finance then...
Microsoft's AI chief said most white-collar work will be automated in 18 months. But you won't lose your job to AI. You'll lose it to a person who's better at AI than you. It's already happening. The person who gets promoted isn't the...
The chief supply chain officer (CSCO) is transitioning from a traditional logistics and cost‑control role to an enterprise‑wide orchestrator, linking finance, technology, and marketing. This evolution, termed "Nexus Leadership," reflects the need for coordinated execution across the C‑suite in an...
The traditional global‑expansion playbook—establish a legal entity then hire locally—is being replaced by a flexible, three‑model approach. Companies now blend entity‑based employment, Employer of Record (EOR) services, and contractor relationships, selecting the optimal model per market, role, and objective. This...
The article argues that the drive for efficiency—through AI and automation—has not translated into higher employee engagement. Gallup data shows engagement at a decade low of 31%, while boredom rises. Leaders are prioritizing speed over autonomy, purpose, and connection, creating...
Christine Tyler Hill, a Burlington crossing guard, turned her 50‑minute morning shift into a handwritten, illustrated mail club. Launched in January 2026, the eight‑page magazine quickly amassed 2,000 paying subscribers and a waiting list of over 3,600. At $8 a...
AI agents are collapsing the traditional PM function. Here’s what that means for your SaaS over the next three years👇 For years, SaaS scaled with PMs translating customer input into documentation, and engineering turning that into a product. But now...
Every company I talk to says that agents are the future. AGI is here. One person with AI will beat entire teams. Then they force everyone back to the office. You can't have it both ways. If you genuinely believe...
Vanessa Phillips turned a personal celiac diagnosis into a $‑free frozen food empire, launching Feel Good Foods with gluten‑free dumplings that landed a Whole Foods order for 27 stores. She built the brand by hand‑selling samples, correcting packaging errors on...
Enterprises that synchronize internal skill development with strategic partnerships can accelerate digital revenue growth, cut costs, and shorten time‑to‑market. The proposed framework organizes outcomes, capability architecture, partner categories, and an operating model that blends cross‑functional squads with Centers of Enablement....
In this video, Nico, our video producer, runs a live experiment - he builds a fully functional mood-tracking app with no coding skills, just his Second Brain and Claude Cowork He pulls from Cognitive Behavioral Therapy notes he saved years ago,...
I worked with a university a few years back that had a problem most organizations have. Their website was full of outdated rubbish, and nobody would fix it. We tried something that probably sounds obvious in hindsight. Every page got assigned...
The MIT Sloan Management Review's Spring 2026 issue compiles ten research‑driven articles that map the evolving landscape of corporate innovation and transformation. Highlights include a framework for strategic innovation in mature firms, guidance on building effective venture studios, and evidence...
Product is one of the biggest investments in a B2B scale-up — yet its commercial impact is often unclear. When the board asks, “What value did product actually create this quarter?” many teams struggle to answer clearly. 🗓 Wednesday, 4 March ⏰ 17:00 – 18:00...
Your customers are churning. But not for the reason you think. Most founders look at monthly churn, see 3-4%, and think "we're fine." But then they pull up their net revenue retention at 12 months and it's sitting at 70%....
In the "Lost in the Woods" episode of All Things Product, Teresa Torres and Petra Wille map five common "lost person" behaviors to product team dynamics when strategy blurs or constraints are unclear. They break down freezing, chasing shortcuts, following...
You haven’t run out of people to reach out to. You’ve run out of offers. You sent one message to each person once. That’s not outreach. That’s a mass email, sent the long, hard, stupid way. Here’s what I’ve noticed about the...
Corporate AI investments often chase new products, but immediate gains lie in service‑productivity. Deep Industry Research Agents (DIRAs) are domain‑specific, end‑to‑end AI analysts that diagnose and resolve exception cases, as demonstrated with asset manager PIMCO. Over eight months the agents...
Microsoft researchers surveyed 557 U.S. information workers on AI usage. They found that peer influence is the strongest driver of heavy generative AI adoption, increasing the likelihood of daily use by 8.9 percentage points, surpassing formal training and leader messaging....
In this episode, Harvard Business School professor Linda Hill discusses how leaders can build structures that continuously generate and scale innovation, emphasizing co‑creation, collaboration, and disciplined experimentation over visionary command. She debunks myths that innovation is driven by lone geniuses...
DB Cargo UK announced a senior‑leadership reshuffle aimed at tightening commercial, operational and project functions. Roger Neary moves from chief sales officer to chief commercial officer, merging sales, commercial development and engineering under one umbrella. Kate Turner is promoted to...
The post warns that small businesses often suffer from cash‑flow leaks rather than sudden revenue spikes, prompting owners to chase the quickest financing instead of a strategic solution. It highlights common pressure points—unexpected taxes, tighter vendor terms, late payments, and...
The Children’s Place has broadened SVP Kristin Clifford’s responsibilities to include product operations, international and technical design, alongside her existing sourcing duties, effective February 24, 2026. The reshuffle also adds Kim Roy as executive director overseeing design, merchandising, planning and...
Philip Morris International (PMI) won the 2025 Forrester EA Award after its Enterprise Architecture & Technology Transformation team built an AI Factory, deployed generative AI tools to 35,000 employees, and delivered over 450 AI use cases. The team rewrote the...
The Chief Sales Officer (CSO) is a C‑suite executive who owns the entire sales function, from strategy and revenue targets to pipeline and territory planning. Reporting to the CEO, the CSO works closely with the CMO and CRO to align...
The article highlights persistent low‑tech practices in 2026 healthcare—mis‑timed pharmacy texts, imaging still sent on physical CDs, and reliance on fax—while executives chase AI. It shows that simple fixes are known but remain unfixed due to cultural and governance gaps....
You don’t keep rescheduling that task because you’re lazy. You reschedule it because your brain hates uncertainty. “Do taxes.” “Write report.” “Organise bookshelf.” Your brain sees those and whispers: “This will take forever.” So you drag it to next week. Again. And again. That’s the Unknown Scope Problem. When...
Google’s Gemini model is now accessible through Zapier’s Google AI Studio integration, enabling businesses to embed generative AI across thousands of apps without custom code. The article outlines six practical use cases—from automated email drafting and labeling to multimodal analysis...
Zapier has launched Lead Router, a beta tool that automates lead distribution across sales teams using customizable rules. Users create queues and routers to apply round‑robin, weighted, or territory‑based logic, with a mandatory fallback assignment to catch unmatched leads. The...
Laboratories often assume test repeatability, yet subtle shifts in equipment, operators, and environment cause measurement drift that goes unnoticed until costly failures emerge. In paint labs, consistent pass results mask growing variability, leading to rework, delayed product launches, and regulatory...
We talk about strategy as if it’s linear. It rarely is. Careers pivot. Investments misfire. Assumptions collapse. A wrong turn isn’t always an error—it’s information. It reveals constraints you couldn’t see from the original map. In complex systems, detours refine...
“#Procurement managers at all levels must invest significant effort in managing individuals’ performance to up their game. And the tactics employed must drive the desired capability, behaviors, and results.” 🔗 https://t.co/6geUHYOgNn #purchasing #supplychain https://t.co/zenBvK0dKe
Business leaders face accelerating capability gaps as new technologies, regulations and restructurings demand faster reskilling. The CBI estimates nine in ten employees will need new skills by 2030, and 87% of firms already see gaps. A skills‑based organisation replaces static...
For productivity, there are only 2 questions to ask: Did this create recurring output? OR Did this reduce future effort?
I spent last week in the Belizean jungle, workshopping with some of my top agency owner students. Here’s what happened the day they got back to work yesterday. When you stop doing $50/hr tasks and start acting like the CEO you are,...
American Hospital Association’s Trustee Insights features Executive Vice President and COO Michelle Hood, who draws on four decades of leadership to discuss how strong governance, trust, and active board engagement can build resilient health‑care organizations. The piece underscores the need...
Emails. Slack. WhatsApp. AI drafts. Notifications you didn’t ask for. Your brain wasn’t built for this level of input. Day Two shows you how to control communications, implement Inbox Zero 2.0, and stop living in reactive mode. Boundaries create power. Take yours back. Register today. https://t.co/gVNd09zf1B
First step to focus? Turn off notifications. First deep work block? 45 minutes, no switching. First boundary? Phone out of reach. Don’t overcomplicate it. Protect your attention. Finish what you start. Then extend the streak.
![How to Improve Your M&A Process Using Agile [Must Read]](/cdn-cgi/image/width=1200,quality=75,format=auto,fit=cover/https://cdn.prod.website-files.com/5a710020b54d350001949426/5e975c0ed4e0eadb8569babe_Artboard%201-100.avif)
Kison Patel’s new book *Agile M&A* proposes a project‑management framework that brings responsiveness, collaboration, and continuous improvement to the traditionally rigid M&A process. In a recent interview, Patel explains how techniques such as backlogs, short stand‑up meetings, and cross‑functional squads...
Disruption doesn’t kill companies. Identity confusion does. Lessons from my conversation with John Fallon on why copying Silicon Valley playbooks fails and what actually lets incumbents survive change. #Strategy #Leadership #Outthinker @LHH_Global https://t.co/VgKcJLvHsZ
5 days to go ⏳ If your to-do list keeps growing but your progress doesn’t… this is your sign. The Ultimate Productivity Workshop is happening on Sunday 8th & 15th March 🕣 8:30 AM EST 🕧 12:30 PM BST 🕜 1:30 PM CET This is not...
DealRoom Pipeline introduces a unified platform for M&A deal management, consolidating emails, documents, notes, and task tracking in one view. The solution offers customizable Kanban or spreadsheet‑style pipelines, allowing teams to filter deals by priority, region, or financial metrics. Integrated...
Every time I start something new, I follow a simple framework. It's called The Third Rep Rule. Give it a try if you always quit something new:
Planning feels safe. Execution feels risky. That’s why people redesign dashboards instead of shipping. A functional system should push you toward output, not hide you inside the eternal wheel of "preparation".
K‑12 districts across the nation are confronting post‑ESSER financial strain, prompting massive staff cuts such as Fresno Unified’s elimination of 200+ positions and Oakland’s 400‑role reduction after a pay settlement. Simultaneously, the U.S. Department of Education is reallocating grant administration...
Life when you're working on a project looks different from life when you're finishing it. It takes more energy, more focus, more space – important things have to be pushed aside. https://t.co/aJu6egbB44
