Know What's Happening in CIO Pulse
Know What's Happening in CIO Pulse
South African tech leaders are grappling with rising service expectations while keeping teams lean, and the problem now spans IT, HR, facilities and customer service. Fragmented onboarding and ticket handoffs create visibility gaps that slow resolution. Atlassian’s Service Collection bundles Jira Service Management, Customer Service Management, Assets and the AI‑driven Rovo agent to deliver a single, AI‑enhanced workflow platform. The suite promises fewer handoffs, faster triage and self‑service without adding headcount.
Telefónica announced that its Autonomous Network Journey (ANJ) programme has far exceeded its original expectations, delivering twelve Level 4 use cases that are now fully operational. The company measures autonomy across six network domains and aims for an average maturity of...
ZDNet outlines four Linux distributions—Ubuntu Server, Debian, Rocky Linux and Fedora Server—as the top choices for home‑lab environments. The guide contrasts bare‑metal versus virtual‑machine deployments and highlights each distro’s strengths, from Ubuntu’s ease of use to Fedora’s container‑centric tooling. All...
Thomas Peer Solutions has teamed with Wasabi to deliver immutable cloud‑based backups that protect enterprise data against ransomware and other disruptions. CEO Udara Dharmadasa emphasizes selling the solution to C‑suite executives by framing it in terms of risk mitigation, ROI...
Megaport reported a record first‑half FY26, with revenue rising 26 percent to $134.9 million and annual recurring revenue climbing 49 percent to $338 million. EBITDA increased 28 percent to $35.3 million, but post‑tax profit fell to a $19.1 million loss due to $15.8 million acquisition costs. The company...
A new phishing campaign is leveraging the OAuth 2.0 device authorization grant to sidestep Microsoft 365 multi‑factor authentication. Attackers send emails that appear to reference payments, bonuses or voicemails, then direct recipients to a genuine Microsoft login page where a...
Chiplet technology is reshaping semiconductor design by allowing modular, mix‑and‑match silicon components, accelerating AI data‑center and autonomous‑vehicle development. However, the distributed manufacturing model creates new supply‑chain vulnerabilities, as a single compromised chiplet can introduce hardware Trojans that affect entire systems....
The U.S. Department of Homeland Security has signed a five‑year blanket purchase agreement with Palantir Technologies worth up to $1 billion. The deal lets agencies such as Customs and Border Protection, ICE, FEMA and CISA tap Palantir’s Gotham and Foundry platforms...
Dark Reading reported that the npm package for Cline version 2.3.0 was compromised, causing it to silently download the OpenClaw tool during an eight‑hour window. The breach stemmed from a prompt‑injection flaw that allowed an attacker to steal release tokens and...
Deltek Vantagepoint has been named a G2 Best ERP Software Product for 2026, based on verified customer feedback. The award highlights the platform’s strong adoption among architecture, engineering, and professional services firms. Vantagepoint unifies CRM, project management, resource planning, financials,...
Governance sets direction. Risk measures exposure. Compliance checks alignment. And yet, frequently, these three are completely misaligned. How do governance, risk, and compliance work together for your organization?
Federal Chief Information Officer Greg Barbaccia was appointed acting director of the General Services Administration’s Technology Transformation Services (TTS) and senior advisor to the GSA administrator. Barbaccia retains his titles as federal CIO, chief AI officer, and service‑delivery lead, consolidating...
CoreWeave launched ARENA, a production‑scale AI lab that lets customers run full AI workloads on GPU clusters mirroring live environments, delivering realistic performance, scaling and cost validation before deployment. The platform bridges the gap where sandbox tests misrepresent production behavior...
Komprise unveiled KAPPA, a serverless compute service that lets enterprises enrich metadata for unstructured data with just a few lines of Python code. The offering automates scaling and execution across petabyte‑scale datasets, eliminating the need for traditional ETL pipelines. KAPPA...
Early enterprise AI projects allocated most budgets to compute, treating storage as a leftover expense. As AI moves from experimentation to production, organizations discover that data readiness and storage performance, especially for retrieval‑augmented generation and inference, are the real constraints....
The UK Post Office has awarded Accenture a £54 million, competition‑free contract to manage its back‑office IT services from April 2026 through June 2029. The deal covers finance, ERP, HR, process automation and application modernisation across more than 11,500 branches, but excludes the...
WaveMaker unveiled an agentic application generation system that blends AI‑driven code creation with a design‑first, architecture‑first methodology for enterprise developers. The hybrid IDE accepts Figma files and natural‑language prompts, producing tech‑stack‑agnostic markup that is validated before deterministic code generation. By...
HHS is intensifying its focus on third‑party vendor security after the 2024 Change Healthcare ransomware attack, which exploited a remote‑access portal lacking multifactor authentication and exposed the data of about 190 million individuals. The breach threatened the liquidity of the entire...
KPMG has introduced a Tax AI Accelerator Program that equips corporate tax departments with generative‑AI skills and a custom Digital Gateway deployment on Microsoft Azure OpenAI. The initiative blends technical training, prompt‑engineering workshops, and a secure sandbox where participants test...
Next Dimension has entered a strategic partnership with Todyl to migrate its managed security services onto Todyl’s cloud‑native platform, unifying SIEM, EDR and MXDR under a single console. The integration replaces fragmented toolsets with AI‑driven, contextual case management, cutting investigation...
CarGurus disclosed that approximately 1.7 million corporate files were taken by the ShinyHunters hacking group after a voice‑phishing attack compromised its single‑sign‑on credentials on Feb 13. The attackers threatened to publish the data unless negotiations were reached by Feb 20. ShinyHunters has previously...
FinOps practitioners are moving financial decision‑making earlier in the software development lifecycle, a shift highlighted in the FinOps Foundation’s 2026 State of FinOps report based on 1,100 respondents. Pre‑deployment architecture guidance is now a top‑requested capability, and the scope of...
Palo Alto Networks marked the two‑year anniversary of its platformization strategy, a move that initially sank its stock but has since become an industry standard. CEO Nikesh Arora highlighted a “flywheel” effect as new customers consolidate tools onto Palo Alto’s...
Enterprises face a critical decision as Windows 10 support ends in October 2025, prompting many to accelerate Windows 11 migration plans. The upgrade demands comprehensive hardware inventories to meet TPM 2.0, Secure Boot, and higher memory and storage thresholds, as well as extensive application compatibility...
The proliferation of consumer and enterprise IoT devices continues unchecked, yet most lack basic security controls such as passwords and encryption. Research presented by Mattia Epifani at RSAC 2026 shows that devices—from Amazon Echo to smart refrigerators—store unprotected audio, credentials, and personal...
Health systems are accelerating digital transformation post‑COVID, with HIMSS research showing that hospitals possessing advanced digital maturity are 3.25 times more likely to earn higher safety grades and experience lower infection and adverse event rates. The pandemic also shifted patients from...
StorONE introduced a 9x ROI on Flash program that pairs its S1 disk‑drive array with external SSD JBODs, creating an automatic two‑tier system that places hot data on flash and warm or cold data on HDDs. The solution leverages the...
Microsoft will cease mainstream support for Windows 10 on October 14 2025, forcing enterprises to choose between upgrading to Windows 11, purchasing Extended Security Updates (ESU), or retiring legacy hardware. ESU offers up to three years of security patches but excludes new features and...
Google Cloud has unveiled a new networking layer that gives its air‑gapped, confidential computing environments public‑like connectivity. The feature leverages zero‑trust VPC Service Controls to keep workloads isolated while allowing them to communicate with external services as if they were...
Microsoft’s Project Silica has demonstrated that a 120 mm × 120 mm borosilicate glass plate, only 2 mm thick, can store 4.8 TB across 301 layers and survive accelerated aging tests suggesting a lifespan of at least 10,000 years. The research replaces costly fused‑silica with widely produced...
Darktrace, fresh from its $5.3 billion Thoma Bravo acquisition, migrated its security platform to Amazon Neptune, a managed graph database, to map threats across complex cloud environments in real time. The shift enables multi‑hop relationship queries that relational databases struggle with at...
Managed Service Providers (MSPs) serving healthcare, finance and legal sectors must embed regulatory expertise into every service layer to meet HIPAA, SEC, FINRA and related compliance mandates. The article outlines how MSPs can implement encryption, MFA, role‑based access, documentation and...
Fractional CISO does not mean fractional accountability. Every client I work with has my cell phone. Security incidents do not respect office hours, and advisory only works if there is shared ownership.
These 4 critical AI vulnerabilities are being exploited faster than defenders can respond | ZDNET https://t.co/e0SyjsSpBv
Nvidia’s State of AI in Telecommunications survey of 1,038 industry leaders shows AI is now a revenue engine, with nine‑in‑ten respondents reporting cost reductions and higher earnings. Autonomous networks top the AI use‑case list, accounting for 50% of reported ROI,...
My latest research: The Great CIO Platform Reset: Why Agentic AI Is Forcing a 2026 Reckoning https://t.co/5nUzVNyJb8 Bottom line: AI agents are reshaping enterprise platform strategy.
If your business units are bypassing IT to build their own AI "solutions," you don’t have a shadow IT problem—you have a value delivery problem. Stop being the "No" department and start being the "ROI" department. Watch @mkrigsman, @tcrawford, and @nyike:...
Large enterprises now standardize clean, cloud‑first technology architectures, yet many digital transformations still miss their business targets. The piece explains that the failure stems not from technical flaws but from architecture being sidelined during day‑to‑day decision making, where cost, risk...
#CIOChat Q4: Endgame: Is the future cloud-first, cloud-smart, or cloud-selective? What does your next-gen operating model look like across on-prem, edge, sovereign cloud, hyperscale? What strategic capability must CIOs rebuild, refactor, or pay down tech debt to make it work? https://t.co/eKYQWD41ZW
#CIOChat Q3: Data residency, sovereignty mandates, and geopolitical risk are rapidly reshaping architectural decisions right now. Are we entering a “sovereign stack” era? How are you balancing hyperscaler scale with regulatory exposure and enterprise control? https://t.co/VK5lLC7gA0
MTN SA Foundation, together with Helios Towers and Datacomb Development Hub, has launched a 12‑month ICT Learnership Programme aimed at transitioning South African youth from digital training to paid employment. The initiative expands on the foundation’s Digital Skills for Digital...
#CIOChat Q1: For a decade, “cloud-first” was treated as doctrine. With the “public” prefix unsaid. Are CIOs now quietly reassessing that orthodoxy? What signals (cost volatility, lock-in, latency, resilience, or control) made you question assumptions we once considered settled? https://t.co/Eecmzn4rTh
The United Arab Emirates is rapidly emerging as a pivotal data‑center hub for the Middle East and Africa, with live capacity surpassing 376 MW in 2025. Hyperscale players such as Microsoft, G42, and OpenAI are expanding AI‑focused facilities, targeting an additional...
Traditional cybersecurity upskilling programs are losing relevance as threats and technologies evolve rapidly. Ha Hoang, CIO of Commvault, argues that organizations now need hybrid talent that blends security fundamentals with automation, cloud, and data‑governance expertise. Conventional certification‑centric paths are too...
Web3 crypto domains, minted as NFTs, are emerging as portable digital identities that replace long wallet addresses. The choice of blockchain—Ethereum, Polygon, Solana, Base, or Handshake—directly influences cost, security, and ecosystem compatibility. Ethereum’s ENS remains the most widely adopted, offering...
AI is fundamentally reshaping consulting by replacing lengthy analysis and PowerPoint‑heavy engagements with faster, outcome‑focused projects. Firms are leveraging in‑house and public AI tools to accelerate insight generation, while clients increasingly use the same technology, shifting value from “what is”...
South Africa experienced a staggering 77% scam victimization rate in the 12 months to early 2025, with 42% of adults losing money, averaging $130 per incident. GASA estimates scammers extracted roughly $2.3 billion from over 17.5 million South Africans, equating to about...
Ericsson announced strategic deals with Microsoft and Amazon Web Services while unveiling a new telecoms innovation R&D centre in Yokohama, Japan. The Microsoft partnership embeds AI‑driven 5G laptop management into Windows 11, using Intune and Ericsson Enterprise 5G Connect to automate connectivity, eSIM...
Customer experience is evolving as technology delivers practical benefits through better design, integration, and intent. Modern voice bots, unified CX platforms, and structured knowledge bases enable faster, more consistent service while reducing pressure on agents. Proactive, AI‑first approaches shift support...
eG Innovations, a US‑based software vendor, has appointed Jon Hatchuel as its first country manager in Australia, marking the firm’s first dedicated employee in the market. Hatchuel, who brings over 20 years of senior IT experience, will focus on expanding...
