
Uber and DoorDash lost a federal bid to block New York City’s new tipping law, which forces delivery apps to present a tip option and a suggested minimum of 10% at checkout. U.S. District Judge George Daniels rejected the companies’ First Amendment claim, finding no clear likelihood of success. The law takes effect on Jan. 26, and the firms argue it pressures customers and could reduce orders for local businesses. City regulators allege the platforms previously cost workers over $550 million by redesigning apps to discourage tips.
E‑commerce merchants are increasingly hit by fraud that begins with fake but technically valid email sign‑ups. Fraudsters use these accounts for low‑value card‑testing transactions and to harvest welcome coupons, driving chargebacks and an estimated $89 billion in annual coupon abuse losses....
Mercuryo announced a strategic partnership with Visa to embed Visa Direct into its crypto‑payment platform. The integration will let wallet, exchange and Web3 users convert digital assets to fiat and have funds pushed to Visa cards, bank accounts or digital...
Elariosso Digital Ltd is positioning itself as a modern customer‑support outsourcing partner for e‑commerce, SaaS, fintech and other digital businesses. The firm blends skilled human agents with structured, technology‑driven workflows to deliver 24/7, multichannel assistance. Its model emphasizes clear escalation...
E‑commerce brands often chase sales without a transparent cost structure, leading to shrinking margins and cash‑flow strain. Hidden expenses—shipping, platform fees, returns, taxes, and software—can turn seemingly profitable products into losses as order volume grows. Clear cost tracking converts revenue...

DAZN’s global brand lead Hugh Cashmore explained how the streaming service turns brand milestones into growth engines. He emphasized selecting moments that genuinely reflect the brand, balancing scheduled sports events with agile, reactive activations, and grounding decisions in a strong...

The Modern Retail podcast examines the escalating cost of free returns, noting that 72% of brands now impose return fees. Hosts Melissa Daniels, Samantha Gold of Motette, and Arin Schultz of Naturepedic discuss how retailers can redesign policies to protect...

The U.S. Justice Department told a federal judge that Live Nation has been pressuring venues to keep Ticketmaster as their ticketing platform, using the threat of withdrawing concerts as leverage. The DOJ cites eight alleged incidents over the past 15...

Saks Global’s eCommerce arm, Saks OFF 5th Digital, received court approval to hire a liquidator and sell its remaining inventory while the parent company remains in Chapter 11. The liquidation order applies only to the online unit; the company’s brick‑and‑mortar...

21st Century HealthCare Inc., a veteran vitamin and supplement manufacturer, has opened its first direct‑to‑consumer ecommerce store built on Shopify Plus by web agency Fyresite. The new site offers the full product line, subscription ordering, bundled offers and mobile checkout,...

ByteDance has finalized a U.S. joint venture that transfers TikTok’s American operations to a partnership with domestic investors. The arrangement places all user data on U.S. servers and gives U.S. regulators oversight, addressing longstanding security concerns. ByteDance will retain a...

Brunello Cucinelli unveiled Callimacus, an AI‑powered ecommerce site built on its in‑house Solomeo platform. The site lets shoppers enter natural‑language prompts, delivering real‑time, personalized product recommendations that echo the brand’s boutique experience. Executives say the technology will bolster both brand...

The episode highlights FedNow’s rapid expansion to 1,600 participating institutions, driving a 460% YoY rise in daily transactions to nearly 30,000 and a total transaction value of $853.4 billion, with average payments soaring to $101,435. It contrasts FedNow’s broader network reach...
Target announced that former Nike chief innovation officer John Hoke will join its board in March, while ex‑HanesBrands CEO Steve Bratspies will come aboard in April. Both will serve on key committees—Hoke on governance, sustainability, compensation and human‑capital, Bratspies on audit,...
Reebok announced a multiyear partnership with Grammy‑winning Colombian star Karol G, naming her a global brand ambassador and co‑designer for upcoming Classics‑inspired footwear and apparel. Hasbro bolstered its board with former Nintendo of America president and COO Doug Bowser and...
Caleres named its chief accounting officer, Daniel Karpel, as interim CFO after Jack Calandra resigned effective Jan. 15 and will leave by Jan. 30. The company launched an external search for a permanent finance chief. Caleres also revised its Q4 guidance, flagging...

Ulta Beauty is debuting in the United Arab Emirates with a flagship store at Mall of the Emirates on Jan. 29, marking its first UAE location. The expansion is executed through a franchise partnership with Alshaya Group, which also oversees Ulta’s...
Affirm Holdings has filed applications with Nevada’s Financial Institutions Division and the FDIC to obtain a state charter for an industrial loan company, dubbed "Affirm Bank." The move aims to expand its buy‑now‑pay‑later (BNPL) offerings and diversify beyond merchant‑only financing....
Verifone is tackling the biggest friction in omnichannel commerce—consumer identity—by unifying identification, loyalty and payment into a single transaction flow. The company highlights that while digital shoppers can be recognized with cookies and device fingerprints, in‑store shoppers remain anonymous until...

Iceland Foods has partnered with Stratacache to roll out Walkbase sensor technology across its 766‑store retail media network, making it the first European retailer to use camera‑free, privacy‑safe audience measurement. The sensor solution will provide real‑time, closed‑loop attribution for in‑store...
Frank Kosarek, co‑founder of BizPort, explains that ecommerce valuations now hinge on seller discretionary earnings (SDE) rather than top‑line revenue, with multiples typically 2×–2.5× and up to 5× for subscription‑heavy brands. He notes that buyers prefer companies generating recurring sales,...

HiStone unveiled a refreshed flagship POS portfolio at NRF 2026, featuring five models powered by Intel’s 12th‑ and 13th‑Gen Core processors. The new devices—HK568A, HK578A, HK600A, HS330A and HK968A—offer clock speeds up to 4.6 GHz, expanded Smart Cache, DDR4 memory and PCIe Gen 4...

The episode highlights how small businesses now view invoicing as a core part of their payments experience and why banks are uniquely positioned to capture this market. Ian Benton explains that effective invoicing tools—ranging from simple payment requests linked to...

Canada's retail sales grew 1.3% in November, reaching $70.4 billion, with core sales up 1.6% after two months of decline. Food and beverage stores led the rebound, posting a 3.0% increase, driven by a 14.3% surge in beer, wine and liquor...

Amaze Holdings announced an expanded strategic partnership with Contend, elevating the studio from advisor to fully integrated partner. The collaboration will combine Contend’s storytelling expertise with Amaze’s global commerce platform to deliver end‑to‑end creator‑led product launches. Throughout 2026 the duo...

NerdWallet Canada’s Harris Poll reveals that 2025 holiday shoppers spent an average of $828 on gifts, $120 more than the $708 they expected in October. Only 7% attribute the overspend to poor planning, while 43% point to inflation as the primary...

OnePay, the Walmart‑backed fintech, has teamed up with Rakuten’s Card‑Linked Offer Network to embed merchant cashback offers directly within its app. The integration delivers automatic, card‑linked rewards at the point of sale, eliminating the need for coupons or manual redemption....

The UK is on track to spend more than £1 billion on influencer marketing by 2029, yet 59% of marketers say proving return on investment remains a major hurdle. Consumer trust is eroding, with authenticity, product use and clear sponsorship disclosure...

eBay released a mid‑winter selling guide to help sellers boost listings during January’s slow period. The guide highlights AI‑driven photo listings, detailed item specifics, seasonal product focus, optimized titles, and pricing research. It also advises on choosing the right sale...

London’s King’s Cross retail district posted double‑digit sales growth in 2024. Coal Drops Yard recorded a 20% year‑on‑year increase, while the wider estate saw total sales rise 13.5%, driven by a 16% jump in retail and a 10% lift in...

Fintech platforms Gr4vy and Ecommpay announced a partnership that delivers a single‑integration solution for global payments. The joint offering merges Gr4vy’s payment orchestration layer with Ecommpay’s extensive acquiring network, giving merchants access to over 200 payment methods in more than...

Retailers face instant brand reputation shifts as social media amplifies reviews, influencer posts, and viral content. Distinguishing brand monitoring (mention tracking) from reputation monitoring (sentiment and impact analysis) is essential for omnichannel consistency, product refinement, and crisis prevention. The article...

The Nue Co., a wellness brand known for functional fragrances, is launching its scent line at Ulta Beauty, expanding to 1,100 stores by April. The partnership introduces exclusive discovery kits, travel‑size 10 ml bottles, and full‑size options within Ulta’s new wellness‑focused...

Fintech firms face mounting obstacles that impede growth in an increasingly crowded digital arena. Tight regulatory regimes, persistent cash‑flow constraints for SME clients, and fierce competition for talent and technology stack integration are among the primary culprits. Recent moves—Qonto’s credit‑card...

Gen X, the 46‑61 age cohort, remains the highest‑spending group, averaging $96,941 in 2024. Rising inflation and living costs have forced 67% to trim grocery budgets and 52% to postpone major purchases such as cars or furniture. Financial strain is...

A PYMNTS Intelligence survey of 514 U.S. small‑to‑medium business leaders shows that 83% are confident they will be approved for a new business credit card, shifting the market focus from basic access to product flexibility. More than half of card...

Razorpay has been granted the Reserve Bank of India’s Payment Aggregator‑Physical (PA‑P) licence, allowing its point‑of‑sale solution to function as a fully regulated aggregator for in‑store transactions. The approval comes as physical retail remains the dominant purchase channel in India,...

Waterstones reported a 7% sales increase to £565.6 million for the 53 weeks ending 3 May 2025, with like‑for‑like sales up 5%. Growth was broad‑based across regions and channels, driven by strong fiction titles and higher demand for stationery and children’s educational toys....

Burberry’s latest fiscal third‑quarter results show a clear rebound driven primarily by outerwear sales, rather than a sweeping brand reinvention. After years of repositioning under the Burberry Forward framework, the company shifted focus from scarves—used to boost store traffic—to high‑margin...

Fabletics is repurposing its 120‑store footprint as a primary engine for VIP membership acquisition, with roughly half of in‑store shoppers signing up. The VIP program now accounts for more than 95% of the brand’s revenue, supporting a $1 billion revenue milestone...

First Thing, an Australian intimates brand founded by Georgia Gazal, has carved a defensible niche by focusing on comfort‑first, everyday wear rather than high‑glamour marketing. Its flagship strapless bra, sold out six times and purchased every 34 minutes, solves long‑standing...

Amazon announced a second round of corporate layoffs, targeting roughly 14,000 employees as early as Jan. 27. This follows an initial cut of 14,000 staff in October and brings the total planned reductions to 30,000, about 10% of its corporate...

Affirm and fintech platform Esusu are piloting a rent‑payment option that splits monthly rent into two interest‑free installments with no late fees. The service will be available to Esusu members, adding to the recently launched Esusu Pay tool. Esusu’s platform...

Guzman Y Gomez (GYG) has signed a multi‑year exclusive agreement with Uber Eats, making the platform the sole delivery channel for its Australian outlets from February 22. The deal includes joint investment aimed at enhancing value, choice and convenience for...

Sa Sa International posted a 12.5% rise in quarterly turnover to HK$1.16 billion, driven by both brick‑and‑mortar and online channels. Offline sales in Hong Kong and Macau grew 11.8% year‑on‑year, with same‑store sales up 14.7%, while average transaction value rose 9.4%....
Amazon announced a next‑generation RFID lane system that is fully portable and can be installed in a matter of hours rather than weeks. The new lanes retain the high‑accuracy scanning capabilities of earlier models while shedding the need for permanent...

Temu captured roughly 24% of cross‑border ecommerce sales in 2025, matching Amazon as the leading seller in that segment. The surge follows a sub‑1% share in 2022 and a high‑profile Super Bowl campaign in early 2023. IPC data shows shoppers...

The FedEx‑Morning Consult 2025 holiday‑season survey shows online retailers expect higher return volumes in 2026, with 40% of merchants now charging return fees—a jump from 25% in 2024, especially among small businesses. Consumers are sensitive to these fees; 59% say...
eBay has revised its User Agreement to expressly forbid third‑party “buy‑for‑me” agents and large‑language‑model (LLM) chatbots from placing orders on its platform without explicit permission. The new clause, effective February 20 2026, expands the previous ban on generic bots to specifically target...

Procter & Gamble’s new CEO Shailesh Jejurikar announced that data and technology will underpin the company’s near‑term performance boost and long‑term reinvention. The latest quarter showed flat organic sales overall, with beauty up 4% and health care up 3, while grooming,...