Mobile Payments Transforming the Retail Checkout Experience
Mobile payments are rapidly reshaping retail checkout, driven by consumer demand for speed and the pandemic‑induced shift to contactless transactions. Retailers report higher customer satisfaction, shorter transaction times, and lower processing costs as they adopt smartphone‑based wallets and biometric authentication. Emerging AI‑powered fraud detection and blockchain‑backed ledgers are enhancing security while providing richer data for personalized marketing. However, integrating these solutions with legacy point‑of‑sale systems and training staff remain significant hurdles.
Target CEO Says ‘Busy Families’ Will Be Company’s Focus as It Seeks Growth
Target’s CEO Michael Fiddelke announced a renewed focus on “busy families,” positioning them as the engine of the retailer’s turnaround. The strategy includes expanding baby‑care assortments with a premium boutique, boosting food and beverage space, and scaling same‑day delivery, which...
One in Five Australians Have Bought a Big-Ticket Item on Social Media
A Finder survey of 1,003 Australians reveals that one in five have purchased a big‑ticket item—such as cars, holidays, artwork or even a house—through social platforms like TikTok, Instagram or Facebook Marketplace. The study estimates roughly 4.4 million people were influenced...
UNIQLO India Clocks 60% CAGR, E-Com Soars 140%; Sees Massive Expansion Potential
UNIQLO India posted a 44% year‑on‑year revenue jump to Rs 1,100 crore in FY25, driven by a 60% compound annual growth rate since 2019 and a 140% CAGR in e‑commerce sales. The retailer opened its 18th store, a 17,000 sq ft flagship in Bengaluru,...
Retail and Grocery Brands Dominate ChatGPT Ads
OpenAI’s ChatGPT has entered its fourth week of serving contextual ads, with Sensor Tower reporting that retail and grocery promotions dominate the ad inventory. Over a two‑week sample, more than 100 distinct brand ads appeared, outpacing other categories such as...
Beef.com Plans Digital Platform to Connect Ranchers with Pricing and Payments
Beef.com is building a digital infrastructure platform to link cattle producers directly with real‑time pricing data, transaction routing and settlement services. The system will feature a Beef Index for verified price discovery, a digital settlement layer to accelerate payments, provenance...
Middle East War Disrupts U.S. B2B Ecommerce Supply Chains
Escalating conflict between Iran, Israel and the United States is disrupting key air and maritime corridors in the Persian Gulf, notably the Strait of Hormuz. The disruptions are lengthening transit times, raising freight costs, and forcing carriers like DHL to...
Brake on Shein’s Growth in Europe
Shein’s latest Digital Services Act transparency report shows the platform’s European monthly active users reached 155.7 million, a 6.9% increase over the previous six months. Growth has decelerated from the prior 11.6% rate, with France remaining the largest market and Germany...
Amazon Haul Has Over 3,000 Sellers
Amazon Haul, the low‑price, direct‑from‑China storefront, now hosts 3,287 sellers after launching in November 2024. The platform’s seller base is heavily China‑registered and generates roughly $2 billion in annual GMV, with most sellers offering items under $20. Amazon has backed the...
Ingram Micro Expands AI Automation and Digital Technology
Ingram Micro posted fiscal Q4 2025 net sales of $14.88 billion, up 11.5 % YoY, and net income rose 46 % to $121.4 million. Growth was driven by its Xvantage platform, which integrates over 400 AI/ML models to automate commerce functions such as pricing,...
JD.Com Reports Q4 2025
JD.com posted a challenging fourth‑quarter 2025, with total revenue slipping 14% year‑over‑year to $50.37 billion while expenses rose 5.8% to $51.21 billion, driving a net loss of $388 million. All major profitability metrics turned negative, including EBITDA of –$118 million and EBIT of –$836 million....
Back Market’s GMV Increased 32% in 2025
Back Market reported a 2025 gross merchandise value (GMV) exceeding €3.5 billion, a 32 percent rise from the prior year. The French marketplace also posted a 35 percent EBITDA margin in France and achieved global EBITDA profitability. In Germany, GMV and revenue jumped...
Inside a Startup Building Tools for AI Agents
Circuit & Chisel, a New York startup founded by former Stripe crypto executives, raised $19.2 million to launch ATXP, an agent transaction protocol that enables AI agents to navigate and execute payments autonomously. The company’s backers include Stripe, Polygon Labs, and Samsung Next, signaling strong...
Retail Technology Show Preview: Data, Speed to Market and Agentic Commerce
Retail leaders at a pre‑show panel highlighted three critical shifts shaping commerce: dwindling cookie data is forcing brands to seek new engagement tactics and own product lifecycles, headless architectures on platforms like Shopify are slashing implementation costs and enabling rapid...
Marketplace Briefing: TikTok Shop Recruits U.S. Sellers for Cross-Border Push Into Mexico
TikTok Shop announced a new US‑Mexico cross‑border program that lets U.S. merchants sell to Mexican consumers without establishing a local legal entity. The initiative, called the TikTok Shop US‑MX Program, allows sellers to use their existing U.S. shop credentials while...
D2C Channels Growing Faster Than E-Commerce Marketplaces in India: Report
McKinsey’s latest report finds India’s direct‑to‑consumer (D2C) market, now worth $10‑11 billion, is set to explode to $55‑60 billion by 2030, growing at a 38% CAGR. This outpaces traditional e‑commerce marketplaces, whose sales are expected to reach only $100 billion with a 10‑12%...
Exclusive Q&A: Why Retailers Should Leverage the Power of Dynamic Pricing
Retail experts argue that dynamic pricing can help merchants offset tariff‑driven cost spikes by aligning prices with real‑time demand. The approach builds on traditional markdown optimization, extending it to continuous price adjustments across channels. Altug stresses that supply‑chain resilience—through redundancy...
Affirm’s Full-Stack Ambition Is Bigger than Consumer Finance Alone
Affirm kicked off 2026 with a flurry of strategic announcements, including a rent‑payment partnership with Esusu, a bank‑charter filing, and a debit‑card‑embedded BNPL solution via Fiserv. The firm also secured default checkout status with Bolt and integrated its BNPL service...
Abercrombie & Fitch Profit Drops Despite ‘Record’ Q4 Sales
Abercrombie & Fitch reported a 6% decline in operating income to £524 million for the year, even as net sales rose 6% to £3.95 billion. The fourth quarter delivered a record £1.25 billion in sales, up 5%, but operating income fell 8% to...
Particular Audience Just Smashed Open the Blackbox of AI Search
Particular Audience unveiled Search Model A/B Testing, enabling retailers to directly compare AI relevance models that drive organic and sponsored search results. Building on its Adaptive Transformer Search (ATS) technology, which has cut zero-result queries to under 0.5%—far below the...
For Loyal Amazon Customers It’s No Longer Love but Intentional Reflex
GWI’s latest research shows Amazon has become the favorite retailer for 52% of U.S. consumers, shifting loyalty from an emotional choice to a reflexive habit. Shoppers value frictionless experiences, with 59% prioritizing quick, easy checkout and a third demanding next‑day...
AgentPass Rebrands as Paz.ai, the Agentic Commerce Platform for Retailers
AgentPass has rebranded to Paz.ai, positioning itself as the infrastructure layer that links retail product catalogs to conversational AI shopping agents such as ChatGPT, Google AI Mode, and Perplexity. The platform ingests feeds from Shopify, Adobe Commerce and Salesforce Commerce...
Hotels.com Rewards Is BACK – and Better than Ever for Low Spenders
Hotels.com announced the return of its original loyalty program for UK customers, ending the One Key scheme. The revamped Rewards gives a £100 credit after every ten nights booked, provided the average nightly rate is at least £75. This flat‑rate...
Sallie Has An Ad Business And Meta Is Declining Credit Cards
Meta confirmed it will drop credit‑card payments for ads next month, moving advertisers to invoice‑only billing to curb fraud and the “cashback loophole.” At the same time, student‑loan giant Sallie introduced Backpack Media, a retail‑media network that sells ad inventory...
Sephora Doubles Down on K-Beauty Hair Care
Sephora is deepening its K‑beauty hair‑care offering, now featuring 17 Korean brands after adding Dr. Groot and Unove. Dr. Groot will launch online on April 1 and in stores on May 15, while Unove debuted earlier with a seven‑SKU line priced $13‑$28. The retailer...
The Iconic Lifts Annual Earnings by over 70 per Cent
The Iconic posted a 71% jump in adjusted EBITDA to $45.7 million for FY25, while its net merchandise value rose 6% to $893 million. Gross margin expanded by two points to 49%, reflecting stronger marketplace and platform services. Active customers increased 4%...
STIHL Launches B2B Marketplace Using Mirakl
STIHL Inc. has introduced a dealer‑fulfilled B2B ecommerce marketplace built on Mirakl’s platform, letting customers browse and purchase chainsaws, trimmers and other equipment online. Orders are shipped from the company’s network of more than 10,000 authorized U.S. dealers, with pickup...
Grove Collaborative Holdings Inc (GROV) Q4 2025 Earnings Call Transcript
Grove Collaborative reported Q3 2025 revenue of $43.7 million, a 9.4% year‑over‑year decline—the smallest drop since 2021, while active customers fell 7% to 660,000 and orders slipped 12.5%. Adjusted EBITDA was a negative $1.2 million, but management expects a positive...
Carparts.Com Inc (PRTS) Q4 2025 Earnings Call Transcript
CarParts.com reported FY 2024 revenue of $589 million, a 13% decline year‑over‑year, with gross profit of $197 million and a 33.4% gross margin, near the top of guidance. The fourth‑quarter results showed revenue down 15% to $133.5 million and a GAAP net loss...
Target Begins Roll Out of Next-Day Delivery to 20 More Cities
Target Corp. announced it will extend its next‑day delivery service to 20 additional metropolitan areas, pushing the total number of cities offering the option to more than 50 and covering roughly 60% of the U.S. population. The rollout is part...
Authentic Brands to Use Seel’s Agentic AI for Post-Purchase Processes
Authentic Brands will integrate Seel’s agentic AI‑driven Worry‑Free Purchase platform to automate post‑purchase issues such as missing packages, claims and refunds. The solution will be deployed across its portfolio, which includes ten brands in Digital Commerce 360’s Top 1000 like Reebok,...
March Makeover: Save Up to 85% on Monoprice’s Streaming & Tech Essentials
Monoprice is running a March promotion offering up to 85% off a broad selection of streaming and tech accessories, including TV mounts, cables, and audio devices. Shoppers can also receive an extra 20% discount on select items using promo code...
Google Merchant Center Adds “Build to Order” For Vehicle Listings
Google Merchant Center introduced a new availability value called “build to order,” enabling vehicle dealers to flag cars that are not physically on the lot but can be customized and ordered. Sellers must update both their structured data and Merchant...
Olo Launches First Consumer-Facing Digital Ordering App
Restaurant technology platform Olo unveiled its first consumer‑facing digital ordering app as part of the new Olo Network. The app functions like a marketplace but charges restaurants zero commission and lets them retain full guest‑data ownership. Built on the password‑free...
Building a Foundation for Audience Monetization With First-Party Data
Retailers are shifting perception of first‑party data from cost to revenue asset. As third‑party identifiers disappear, brands are packaging privacy‑safe audience segments for partners, creating new monetization opportunities. Successful implementation requires a reliable identity layer, robust governance, cross‑functional ownership, and...
Vudoo Announces Partnership with PubMatic to Simplify Activation of Commerce-Enabled Advertising
Vudoo has partnered with PubMatic to embed its commerce‑media technology into PubMatic’s AI‑powered programmatic platform, enabling shoppable ad experiences across verified inventory. The integration lets agencies and brands activate commerce media with a single deal ID, supporting display, video and...
You Can’t Automate Trust: Why AI Still Needs Human Strategy in Marketing
Marketers are discovering that AI can automate data‑heavy tasks, but it cannot set strategy or build trust. The most successful teams pair AI’s speed with human judgment, using automation to execute a clear, human‑crafted vision. Without human direction, AI‑driven campaigns...
Bill Open to M&A Deals, CEO Says
Bill Holdings CEO René Lacerte told investors at the Morgan Stanley TMT conference that the company is actively evaluating merger‑and‑acquisition opportunities as activist shareholders increase pressure. He cited recent fintech consolidations—such as the sales of Brex, AvidXchange and Melio—as proof...
TikTok Shop Scales Workforce Amid Push to Cement Discovery Commerce Model in Global Markets
TikTok Shop is aggressively expanding its creator commerce workforce across North America, Europe, and Asia‑Pacific, posting dozens of full‑time and internship roles in cities such as Los Angeles, New York, London, Düsseldorf, Ho Chi Minh City, Tokyo and Jakarta. The hiring push...
High-Touch, High-Tech: Revieve’s Beauty & Wellness Index 2025 Signals a New Era of Guided Beauty Commerce
Revieve released its Beauty & Wellness Index 2025, showing guided diagnostics now initiate 60‑75 % of beauty journeys and deliver two‑to‑three‑fold higher completion rates. The data, drawn from millions of AI‑driven skin analyses, quizzes and virtual try‑ons, highlights longer engagement, especially in...
The Power to Pivot: Operational Velocity as a Key Retail Metric
Retail leaders are urged to prioritize operational velocity—the speed at which campaigns, inventory signals, and creative assets can be adjusted—over merely tracking click costs. The article argues that agility, not additional tools, is the true growth catalyst, recommending automated kill...
Video Forum: Justin Honaman, Amazon Web Services, Part 2
In a recent Video Forum, Justin Honaman, global head of retail, restaurants and consumer goods business development at Amazon Web Services, explained the concept of agentic commerce and its potential to reshape retail interactions. He highlighted how AWS’s cloud and...
Mastercard and Visa Enrich Stablecoin Settlement Capabilities to Supercharge Global Payments in 2026
Mastercard and Visa announced expanded support for stablecoin settlement, enabling tokenized dollar transactions on their networks starting March 2026. The move includes the launch of stablecoin‑backed debit cards that settle directly in digital dollars rather than traditional fiat. By shifting...
True Beauty Lashes Taps Perfect Corp. For Personalized Lash Recommendation
True Beauty Lashes has partnered with Perfect Corp. to launch LashLovr, an AI‑driven personalized lash‑matching and virtual try‑on platform. The service uses Perfect Corp.’s Virtual Try‑On and Face Analyzer APIs to overlay recommended lashes on a shopper’s face in real...
Consumers Spending More Time to Find Best Price
Synchrony’s March 2026 "In Sync with Consumers" survey shows more than half of U.S. shoppers are devoting extra time to locate the best price, with generative AI playing an expanding role. Over 52% of consumers used Gen AI during the holiday...
Greenwashing Has Just Become a Much More Serious Issue – Are You Ready?
Retail brands face heightened scrutiny in 2026 as the UK Competition and Markets Authority (CMA) wields expanded powers under the Digital Markets, Competition and Consumers Act 2024. Greenwashing can also be prosecuted as a criminal offence under the Economic Crime...
Evri and Bloq.it Join Forces to Expand UK OOH Parcel Locker Network
Bloq.it and Evri have sealed a multi‑year partnership to embed Bloq.it’s NEXT smart lockers and its new standalone returns unit, drop, across hundreds of Evri locations in the UK. The first installations launch in March 2026 at East of England...
How Can Retailers Use Micro-Influencers?
Retailers such as Disney Store, ASOS, Zara and others are shifting to micro‑influencers for campaigns. These creators have modest followings but are deeply embedded in niche communities, delivering higher engagement and authentic storytelling. Agencies like Coolr and Iris note that...
From Startup to Scale: Myntra’s Zero-Commission Model Is Powering India’s Next D2C Wave
India’s D2C sector is expanding rapidly, but early‑stage brands struggle to scale beyond owned channels due to high CAC and limited reach. Myntra launched the zero‑commission Myntra Rising Stars (MRS) program, letting qualifying brands list on its marketplace without paying...
Who Is the Modern Male Shopper Now?
The modern male shopper has moved from muscle‑centric marketing to demanding ingredient transparency and functional benefits. Protein brands now highlight whey isolate purity, grass‑fed sourcing and the absence of additives, while men increasingly view protein as everyday nutrition. Skincare, haircare...