News•Jan 28, 2026
How Miu Miu Beauty Used AI to Ensure a Successful Launch
Miu Miu Beauty, launched by L’Oréal Luxe in 2025, deployed AI early to streamline internal workflows and pre‑test creative assets for its debut fragrance Miutine. The brand leveraged AI tools such as Vizit and L’Oréal GPT to predict visual engagement and accelerate insight generation while adhering to L’Oréal’s Responsible AI framework. Miutine quickly entered the top‑15 premium fragrance rankings, supported by high‑profile events and pop‑up activations. Chief Digital Officer Tiffany James stresses AI as an efficiency layer, not a creative replacement, with strict consumer‑facing guardrails.
By Glossy
News•Jan 28, 2026
Science-Led CX: Why Proof Builds Loyalty in Health Retail
Health‑focused retailers are moving beyond flashy trends to a science‑led customer experience, where proof of efficacy replaces hype. Consumers in wellness, skincare and family‑health categories now demand clinical backing, clear ingredient origins and regulatory compliance before they commit. Brands like...
By Inside Retail Australia
News•Jan 28, 2026
Inside Amazon’s Big Bet on Harris Farm
Amazon Australia has partnered with premium grocer Harris Farm Markets to bring fresh produce, meat and berries to its platform, marking the first time fresh food is available on Amazon.com.au. The rollout starts in more than 80 Sydney inner‑city suburbs,...
By Inside Retail Australia
News•Jan 28, 2026
Toys R Us Exits Saskatchewan as Canadian Store Network Shrinks
Toys R Us is exiting Saskatchewan, joining the recent British Columbia shutdown and leaving only 22 Canadian stores, down from a peak of 103. The remaining Saskatchewan locations in Saskatoon and Regina are in clearance mode and slated for liquidation. The contraction...
By Retail Insider Canada
News•Jan 28, 2026
SharkNinja CEO Mark Barrocas on Building Strong Consumer Advocacy
At the National Retail Federation Big Show, SharkNinja CEO Mark Barrocas highlighted the company’s consumer‑obsessed culture and its two billion‑dollar brands, Shark and Ninja. He explained how the firms use real‑time consumer feedback to iterate products quickly while maintaining rigorous...
By Total Retail
News•Jan 28, 2026
Nearly 40% of US Merchants Now Accept Crypto at Checkout: PayPal
PayPal’s latest survey shows that nearly 40% of U.S. merchants now accept cryptocurrency at checkout, up from earlier experimental phases. The study of 619 payment‑strategy leaders reveals that 84% of merchants believe crypto payments will become mainstream within five years,...
By Cointelegraph
News•Jan 28, 2026
MercadoLibre and Endeavor Say Latin America’s eCommerce Growth Outpaces Rest of World
Online shopping in Latin America is expanding 1.5 times faster than the rest of the world, according to data from Endeavor and MercadoLibre. The region’s e‑commerce market is projected to hit $215.31 billion this year, with Argentina, Brazil and Mexico accounting...
By PYMNTS
News•Jan 28, 2026
Enova Spotlights Small Business Confidence as Loan Demand Surges
Enova reported fourth‑quarter originations of $2.3 billion, a 32% year‑over‑year increase, pushing its portfolio to a record $4.9 billion. Small‑business loans drove 68% of the portfolio, with originations up 48% to $1.6 billion and revenue climbing 34% to $383 million. The company highlighted an...
By PYMNTS
News•Jan 28, 2026
What Jaimee Vilela Learnt Building a $3m Haircare Business
Jaimee Vilela grew Cooki from $179,000 to $3 million in revenue by keeping the business capital‑light and founder‑led. She limited growth channels to Meta advertising for acquisition and email for retention, avoiding agencies, investors and extra staff. A strategic rebrand from...
By Inside Retail Australia
News•Jan 27, 2026
LVMH Doubles Down on Tiffany and Loro Piana as It Plays the Long Game Through Luxury’s Slowdown
LVMH closed 2025 with revenue just over €80 billion and free cash flow of €11.3 billion, an 8% year‑over‑year rise despite modest organic decline and currency headwinds. The group highlighted a long‑term brand strategy, centering on Tiffany & Co.’s shift to gold and high‑jewelry...
By Glossy
News•Jan 27, 2026
ShopTalk Luxe: How Luxury Leaders Are Redefining Growth in Volatile Markets
At ShopTalk Luxe in Abu Dhabi, Chalhoub Group CEO Michael Chalhoub detailed how the 14,000‑employee luxury retailer navigated sudden missile threats in Qatar and Bahrain, placing employee safety above all else. He highlighted the firm’s historic resilience, having rebuilt after...
By Inside Retail Australia
News•Jan 27, 2026
American Eagle to Close Quiet Logistics Business
American Eagle Outfitters announced the shutdown of its Quiet Logistics fulfillment business, ending the anti‑Amazon strategy launched with the 2021 acquisition of Quiet and AirTerra. The closure will see Boston and Dallas centers cease operations by mid‑2026, while the Atlanta...
By Retail Dive
News•Jan 27, 2026
Nuvei and WEX Team on Virtual Cards for Travel Merchants
Nuvei announced a partnership with WEX to embed virtual‑card technology into its travel merchant network. The integration lets agencies, airlines and hospitality brands issue single‑use cards directly from settlement flows, improving cash‑flow visibility and reducing reliance on external credit. By...
By PYMNTS
News•Jan 27, 2026
Mastercard Launches ‘Agent Suite’ to Help Merchants Deploy Agentic AI
Mastercard announced the Agent Suite, a portfolio of customizable agentic AI services slated for release in Q2 2026. The offering combines AI agents with consulting, leveraging Mastercard’s payments infrastructure, data assets, and a global network of over 4,000 advisors. Initial use...
By Digital Commerce 360
News•Jan 27, 2026
DLocal Powers HONOR’s Peru Debut as E-Commerce Sales Set to Hit $59.5bn
Cross‑border payments platform dLocal has partnered with Chinese AI device maker HONOR to launch the brand’s first website in Peru. The deal gives HONOR access to a suite of local payment methods—including credit‑card installments, bank transfers, cash and the Yape...
By The Fintech Times
News•Jan 27, 2026
Home Depot Introduces AI Tool to Help Contractors Build Project Material Lists Faster
Home Depot has added a Material List Builder AI to its Project Planning platform, allowing professional contractors to generate detailed, job‑specific material lists in minutes using natural language, voice or existing documents. The tool groups items by project phase, shows...
By Digital Commerce 360
News•Jan 27, 2026
7 Best Places to Buy Affordable Jigsaw Puzzles
The article outlines seven retailers where puzzle enthusiasts can find affordable, quality jigsaw puzzles, ranging from mass‑market giants like Amazon and Target to specialty sites such as PuzzleWarehouse.com and heirloom‑focused Nautilus Wooden Puzzles. It highlights the pandemic‑driven surge in puzzle...
By Retail Insider Canada
News•Jan 27, 2026
Quince Expands to Canada
Quince has launched a dedicated Canadian website, marking its first international expansion. The online retailer offers a curated assortment of apparel, accessories, and home essentials, available now via its web store and the Apple App Store, with Google Play support...
By Retail Dive
News•Jan 27, 2026
Moleskine Opens First Neighborhood Concept Store in US
Moleskine opened a 280‑square‑foot boutique on New York’s Upper East Side, marking its first neighborhood‑concept store in the United States. The shop is the sixth Manhattan location and part of a broader plan to open more U.S. stores and renovate...
By Retail Dive
News•Jan 27, 2026
GrubMarket Introduces AI Monitoring Tool for Food Distributors and Produce Operators
GrubMarket has launched the Monitoring AI Agent, an artificial‑intelligence tool that continuously watches operational and financial data for food distributors, wholesalers and produce operators. The agent integrates with ERP, accounting, ecommerce and payments systems, sending real‑time alerts when KPIs, inventory...
By Digital Commerce 360
News•Jan 27, 2026
Stadium Goods’ Strategy Behind a 268% Jump in Email Revenue
Stadium Goods lifted email revenue 268% YoY on Black Friday after a year of CRM overhaul. The company reactivated cold subscribers, shifted merchandising to spotlight high‑demand sneaker drops like the Air Jordan 4 “Black Cat,” and streamlined the email‑to‑checkout flow by...
By Total Retail
News•Jan 27, 2026
House Bill Aims to Achieve Goals of FTC’s Click-to-Cancel Subscription Rule
Congress reintroduced the Unsubscribe Act (H.R. 7048) on Jan. 13, aiming to curb deceptive subscription practices by requiring clear consent, easy cancellation, and regular notifications. The bill mirrors the FTC’s stalled click‑to‑cancel rule, which a federal court invalidated earlier this year...
By PYMNTS
News•Jan 27, 2026
UPS Exits Volume Race, Bets on Healthcare, Cross-Border and B2B
UPS announced the completion of its strategic reduction of low‑margin Amazon package volume, cutting it by more than 50% as part of a multi‑year margin‑focused plan. The carrier is redirecting growth toward higher‑margin segments such as healthcare, small‑and‑medium‑business, automotive and...
By PYMNTS
News•Jan 27, 2026
DailyPay Seeks to Dismiss NY Lawsuit
Earned‑wage‑access providers DailyPay and MoneyLion have filed motions to dismiss New York Attorney General Letitia James’s lawsuits alleging illegal, usurious loans. The companies contend their on‑demand‑pay services are not loans, referencing a CFPB advisory opinion that excludes many EWA products...
By Payments Dive
News•Jan 27, 2026
Over 50% of Households Worse Off than a Year Ago, Asda Income Tracker Reports
Asda’s income tracker shows that nearly six in ten UK households feel their weekly salaries stretch less than a year ago, with average discretionary income falling to £256 per week. Growth in disposable income stalled in December, erasing gains from...
By Retail Gazette
News•Jan 27, 2026
Revolut Business Launches Subscriptions to Unify Revenue Operations
Revolut Business has launched Subscriptions in the UK, an in‑app solution that lets merchants create, automate and manage recurring payment plans without additional billing software fees. The feature consolidates billing, payments and customer data, offering instant reconciliation, API access, free‑trial...
By Fintech Global
News•Jan 27, 2026
Velera to Provide Card Processing Services to Ohio-Based Kemba Credit Union
Ohio-based Kemba Credit Union, with 14 branches in Ohio, Indiana and Kentucky, has selected Velera to provide debit and credit card processing services beginning in August. Velera, a credit union service organization serving more than 4,000 financial institutions across North...
By PYMNTS
News•Jan 27, 2026
Brands Briefing: AI Personalization Tools Become Sales Drivers
Leatherology introduced "Yours, Truly," an AI‑driven design tool that lets shoppers create or upload artwork for debossed leather products on its direct‑to‑consumer site. Launched in October ahead of Cyber Week, the feature helped the brand exceed its holiday sales goal...
By Modern Retail
News•Jan 27, 2026
Bolt Picks Affirm as Embedded BNPL Partner
Bolt announced a strategic partnership with Affirm, making the BNPL provider the default financing option across Bolt's U.S. checkout experience. The integration will appear alongside card payments for both logged‑in and guest shoppers without extra merchant development. Rollout begins with...
By Finextra
News•Jan 27, 2026
The B2B Experience Test: How Many Systems Does It Take to Serve One Customer?
The article highlights that typical B2B enterprises rely on six to ten disparate systems to support a single customer journey, leading to fragmented experiences and slow commercial change. It argues that true unified commerce is not about consolidating all functions...
By TechBullion
News•Jan 27, 2026
How Merchants Can Tap Into Support From the World’s Largest Payments Ecosystem
The episode explores Visa’s revamped Authorize.net platform, highlighting its new UI, AI‑driven support agent, and five specialized workspaces that streamline customer onboarding, payments, reporting, account management, and marketplace integrations. It emphasizes the platform’s flexibility, allowing merchants to adopt only the...
By PaymentsJournal
News•Jan 27, 2026
How Useful Is AI for Marketplace Sellers?
UK businesses report an 11.5% productivity boost from AI, outpacing job creation and intensifying labor concerns. Marketplace seller Simon used AI to automate routine ecommerce tasks, turning weeks of work into minutes. He migrated from legacy platforms to Base.com and...
By ChannelX (formerly Tamebay)
News•Jan 27, 2026
How Ecommerce Succeeds in Africa
African ecommerce faces unique logistics hurdles, from informal addresses to poor infrastructure, inflating delivery costs and eroding consumer trust. Cash‑on‑delivery remains dominant as shoppers demand inspection before payment, increasing operational risk for merchants. Local innovators counter these challenges by deploying...
By Practical Ecommerce
News•Jan 27, 2026
EBay Passes on Agentic Shopping — For Now
eBay announced it will block autonomous AI-driven checkout functionality across its marketplace, effectively pausing the rollout of agentic commerce. The company will still allow AI applications that meet strict approval criteria, emphasizing a focus on marketplace fairness, pricing integrity, and...
By E-Commerce Times
News•Jan 27, 2026
Walmart Connect Mexico Taps Advertima for In-Store Retail Media Strategy
Walmart Connect Mexico has teamed with Advertima to deploy Audience AI sensors across hundreds of Walmart Supercenters, creating a large‑scale in‑store audience intelligence network. The 3D sensors capture shop‑floor activity over 30 meters and support multi‑zone zoning, feeding data to both digital...
By Retail Customer Experience
News•Jan 27, 2026
Virgin Wines Reports Strong Christmas Trading
Virgin Wines UK posted a 5% year‑on‑year revenue increase during the Christmas period, driven by a 40% surge in new customers. In the six months to 2 January, total revenue rose 2% to £34.7 million, with commercial partnerships and corporate gifting outperforming...
By The Retail Bulletin
News•Jan 27, 2026
Global Trade Shifts Show Why Retailers Need Agile Tech Stacks
New tariffs and shifting trade routes are compelling retailers to treat technical agility as a competitive advantage. Companies that can integrate ERP, logistics, or e‑commerce systems in days rather than months gain resilience against supply‑chain disruptions. Integration platforms such as...
By Retail Customer Experience
News•Jan 27, 2026
Gap Growing Between Retail AI, Consumer Trust
A new VoCoVo report finds a widening gap between retail AI deployments and consumer trust. While 250 U.S. retail leaders are accelerating AI to combat labor shortages, rising costs and shrinkage, 500 recent shoppers remain focused on speed, service quality...
By Retail Customer Experience
News•Jan 27, 2026
9 Self-Service Tech Trends to Watch
At the Automated Retail & Kiosk Innovation Show, Blue Sky Robotics CEO Steven King outlined nine AI‑driven self‑service trends reshaping retail and hospitality. While fully autonomous robots remain years away, computer vision, digital agents, edge computing, cobots, biometrics, predictive modeling,...
By Retail Customer Experience
News•Jan 27, 2026
No More Royal Mail Returns to Northern Ireland on eBay
Royal Mail will stop offering Returns and ParcelForce Returns labels for shipments from Great Britain to Northern Ireland on eBay after Jan 31, due to the Windsor Framework’s new customs data requirements. The change only affects cross‑border returns to NI; domestic...
By ChannelX (formerly Tamebay)
News•Jan 27, 2026
Just Eat Launches AI Voice Assistant to Tackle ‘Choice Overload’
Just Eat has introduced an AI‑powered voice assistant on iOS and Android in the UK, launching on 27 January. The conversational tool lets users speak naturally to the app, receiving personalised recommendations from its 100,000‑partner network that spans meals, groceries, pharmacy...
By Retail Gazette
News•Jan 27, 2026
MoneyHash Aligns with Tap Payments
MoneyHash, a leading payment orchestration platform, announced a partnership with Tap Payments, integrating Tap’s gateway across nine MENA markets. The integration lets merchants route, monitor, and optimize payments through a single control layer while accessing Tap’s extensive local payment methods...
By Finextra
News•Jan 27, 2026
EBay UK Up & Running Grants Awarded
eBay UK has announced the winners of its Up & Running Grants, selecting 25 businesses to receive a £10,000 cash grant, £1,000 in advertising credits, and personalised account management support. The programme, launched last year, attracted over a thousand applications...
By ChannelX (formerly Tamebay)
News•Jan 27, 2026
Poundland Joins Retail Trust to Protect Staff Mental Health
Discount retailer Poundland has teamed up with the Retail Trust to extend mental‑health support to its 12,000‑strong workforce. Employees will gain access to a dedicated wellbeing helpline, counselling, financial assistance and resources for young dependents. Store managers will receive CPD‑accredited...
By Retail Gazette
News•Jan 27, 2026
Visa Urges Banks to Rethink Loyalty Beyond Credit Card Rewards
Visa is urging banks to move beyond credit‑card‑centric loyalty programs toward contextual, data‑driven rewards. Margin pressure on interchange fees and the proliferation of consumer loyalty accounts are forcing banks to seek new funding sources, such as merchant‑backed offers. Visa’s suite...
By PYMNTS
News•Jan 27, 2026
Fiserv and Affirm Expand Partnership to Bring Pay-Over-Time to Debit Cards
Fiserv and Affirm announced an expanded partnership that will embed Affirm’s pay‑over‑time (BNPL) solution into debit card programs. The integration will be available to thousands of U.S. banks, allowing debit cardholders to access installment financing at the point of sale....
By PaySpace Magazine
News•Jan 27, 2026
CFOs Prepare for AI by Modernizing Payments
CFOs are accelerating payment modernization as AI becomes mainstream, according to Boost Payment Solutions founder Dean Leavitt. The COVID‑19 pandemic forced a rapid shift from checks and wires to digital platforms, boosting transaction volumes and highlighting the need for flexible,...
By PYMNTS
News•Jan 27, 2026
95% of Shoppers Research Influencer Picks Before Buying
A new PYMNTS Intelligence study of 3,196 U.S. consumers finds that influencers act more as discovery catalysts than direct sales drivers. While 56% of shoppers purchase an influencer‑recommended item at least once a year, 95% conduct additional research before checkout,...
By PYMNTS
News•Jan 27, 2026
OPINION: Peak Gets Everyone Excited – but January Is Much More Revealing for Retailers
Retailers often treat Black Friday as the ultimate test of customer experience, yet the true test arrives in January when peak‑season buffers disappear. The post‑holiday period exposes weaknesses in returns processing, inventory synchronization, and delivery speed that were masked by...
By InternetRetailing
News•Jan 27, 2026
OneBill and Linked2pay Partner to Streamline Billing and Payments for Merchants
OneBill and linked2pay announced a strategic integration that unifies billing and payment processing for merchants. The partnership embeds linked2pay’s gateway into OneBill’s cloud‑based revenue platform via real‑time APIs, supporting credit‑card, debit‑card and ACH transactions without separate systems. It promises faster...
By PaySpace Magazine