
Canadian ecommerce order volume jumped 20% year‑over‑year in 2025, but the surge was unevenly distributed. The top 10% of brands captured half of all order growth, highlighting a widening performance gap. Shoppers engaged with marketing less often, yet those interactions yielded 28% higher conversion rates and a 14% lift in email‑driven average order value. Behaviour‑based automation proved decisive, delivering 27% of email revenue from just 2.1% of sends and outperforming scheduled campaigns across email, SMS, and push channels.

After more than a decade, Walmart and Target will each install new CEOs next week, ending the tenures of Doug McMillon and Brian Cornell. McMillon left Walmart with expanded three‑hour delivery coverage, a thriving Walmart+ membership, and a reengineered advertising...

At Shoptalk Luxe in Abu Dhabi, luxury brands highlighted a dual focus on AI integration and the renewed importance of human storytelling in retail. Executives said AI is best applied to back‑office tasks such as data analysis, while client‑facing experiences...
Billing Support offers high‑growth e‑commerce brands a fully outsourced, 24/7 billing help desk that handles payments, refunds, and account queries across email, chat, phone and digital channels. The service scales with demand, allowing retailers to add support capacity during peak...

Country Road Group posted a 2.3% sales rise for the 26‑week period ending 28 December, with comparable‑store sales up 2.5%. December performance softened to 1% growth, while net trading space grew 0.2% and online sales held at 27.2%. The newly appointed...

The House of Ara, founded by designer Avani K Chandan, is scaling a craft‑led ready‑to‑wear label that translates heritage Indian textiles into modern, everyday silhouettes. The brand fills a market gap between fast fashion and high‑end ethnic wear by emphasizing slow...
Decathlon has launched a dedicated mobile app for iOS and Android that consolidates its full product catalog, promotions, membership benefits, and order management in a single interface. Shoppers can browse inventory, check in‑store stock, scan barcodes for detailed product data,...
Lane Bryant, the U.S. plus‑size fashion leader, is entering Canada through an exclusive partnership with Walmart Canada. The brand’s collection goes live online immediately and will appear in 320 Walmart stores nationwide starting February 1, 2026. In‑store sizes range from 1X to...
Jason Bell was promoted to executive vice president and chief supply chain officer at Nordstrom, assuming the role immediately and adding transportation oversight to his duties. Bell, who joined Nordstrom in 2021 as senior vice president of supply chain operations,...

Paytm posted a net profit of 2.25 billion rupees in the latest quarter, surpassing analyst expectations, while revenue climbed 20% to 22 billion rupees. The fintech’s turnaround follows a series of cost‑cutting measures, the sale of its ticketing business, and a renewed...

The episode examines the newly signed India‑EU Free Trade Agreement, highlighting payments interoperability as a cornerstone, including real‑time cross‑border payments and remittances. It explains how the deal builds on the ECB’s plan to link its TARGET Instant Payment Settlement service...
Bolt announced a partnership with Aethir, the leading distributed GPU cloud provider, to deliver open‑web checkout for games hosted outside traditional app stores. The deal makes Bolt the preferred payments provider for studios on Aethir’s platform, enabling one‑click, browser‑based purchases...

The episode argues that despite the hype around autonomous AI agents, real commerce and AI interactions ultimately hinge on people. It outlines how ad‑ and commerce‑funded AI tools must keep humans central, warns that agent‑to‑agent workflows become opaque operations challenges,...

BigCommerce has broadened its partnership with Stripe, rolling out the Optimized Checkout Suite to merchants worldwide. The upgrade adds Link’s rapid repeat‑checkout, over 30 local and BNPL payment options, and Stripe Radar’s AI‑driven fraud protection. Merchants can activate the new...
Pat McGrath Cosmetics, the luxury beauty label founded by Dame Patricia McGrath, filed for Chapter 11 bankruptcy in January 2026, citing an unsustainable capital structure and liquidity constraints. The company estimates liabilities between $50 million and $100 million and seeks to reset its...
Tractor Supply Co. reported Q4 2025 results that missed its own outlook, with net sales rising 3.3% year‑over‑year to $3.9 billion while comparable sales were essentially flat. Gross margin slipped 10 basis points to 35.1% and net income fell about 4%...

Asda announced it will repay 53,000 current and former employees who were underpaid holiday and sick pay after a glitch in its Project Future payroll upgrade. The miscalculations affected pay from February 2024 to May 2025, with an average shortfall...

The article highlights a growing gap between outbound payment innovation and inbound collection capability for mid‑market firms expanding internationally. While large multinationals have long relied on local entities and bank accounts, smaller companies still depend on global cards and cross‑border...
Mastercard announced a renegotiated services agreement with Capital One, extending its network role after Capital One’s $35 billion acquisition of Discover. The new pact will route a large portion of the newly acquired credit accounts through Mastercard, though details remain limited....

JCPenney launched the "Ex‑Change" program, letting shoppers swap old jewelry for a free ½‑carat lab‑grown diamond necklace in 14k gold. The first 100 customers at the Garden City flagship and the first 50 at other stores receive the necklace instantly,...
Crocs introduced its first global brand platform in nearly a decade, "Wonderfully Unordinary," to replace the 2017 "Come As You Are" campaign. The new platform emphasizes self‑expression and real‑world experiences as a counterpoint to the algorithmic sameness dominating digital culture....
Payment processor Fiserv faces a lawsuit from FiCare Federal Credit Union alleging that its Virtual Branch Next platform lacked basic cybersecurity controls, allowing hackers to hijack customer accounts and steal hundreds of thousands of dollars. The complaint claims Fiserv failed...

Pipe17 announced that every customer now accesses the Order Network eXchange (onX), an open standard built on the Model Context Protocol (MCP) for sharing order, inventory, and fulfillment data. The onX specification, governed by the Commerce Operations Foundation—a body co‑founded...
EU imports of low‑cost ecommerce parcels jumped 26% last year, reaching 5.8 billion items valued under €150 each—roughly one parcel per citizen per month. The surge is driven largely by Chinese platforms such as AliExpress, Shein and Temu, whose growth has...
Saks Global filed for Chapter 11 bankruptcy on Jan. 14, 2026, barely two years after its $2.7 billion acquisition of Neiman Marcus. The deal left the luxury retailer unable to meet vendor payments, triggering inventory shortages that crippleed sales during the critical holiday season. Observers...
TrueLayer and Stripe have extended their Pay by Bank service to Finland by embedding it in Kustom’s checkout platform. The rollout instantly equips more than 24,000 Kustom merchants with a direct‑bank payment option that eliminates card details. Finland’s high online‑banking...

Agentic shopping leverages AI‑driven assistants to automate the checkout process, eliminating the manual steps that traditionally generate rich behavioral data. By bypassing page‑level interactions, these autonomous flows erase signals such as mouse movement, dwell time, and device fingerprinting that fraud...

Tesco Media’s third annual "We Know the Nation 2026" report reveals British shoppers are seeking community and shared values, moving beyond pure transactions. With roughly 80% of UK households holding a Clubcard, the data shows event‑driven sales spikes—such as scones...

ACH network B2B payments climbed to 8.1 billion in 2025, a 9.9% increase from 2024. Overall ACH volume reached 35.2 billion payments, valued at $93 trillion, while Same‑Day ACH surged 16.7% to 1.4 billion transactions. Healthcare claim payments rose 7.3% to 548 million, underscoring broader...

According to Animoto’s 2026 State of Video Report, 83% of consumers say they can identify AI‑generated videos, and they perceive such content as diminishing brand trust. The study found that robotic gestures, unnatural voices, and lack of emotional tone are...
Investor Philip Pich argues cash‑flowing digital businesses are emerging as a serious alternative asset class. These eCommerce brands generate recurring revenue, offer transparent data, and require less capital than traditional private‑equity deals. Pich emphasizes applying M&A rigor—structured deals, earn‑outs, and...
Particular Audience unveiled a Modular Retail Media (MRM) suite comprising 13 interoperable modules that can be added to existing retail media networks without replacing legacy adtech. The AI‑driven components, ranging from semantic search to automated product bundles, promise higher‑margin ad...
At NRF 2026, Shenzhen’s sales director Tiffany Tian unveiled a suite of technology solutions aimed at modernizing retail and restaurant experiences. The portfolio includes AI‑powered kiosks, modular hardware, and immersive AR/VR tools designed for the North American market. Tian highlighted...

Palm‑based biometric payment systems have moved from prototype labs to a handful of pilot sites, offering users the ability to authorize transactions by placing their hand on a dedicated scanner. While the technology promises faster checkout and enhanced fraud protection,...
eBay Advertising has unveiled its 2026 UK Marketing Trends Calendar, a data‑driven guide that maps seasonal moments, micro‑trends and high‑intent shopping periods across the year. The calendar, built on eBay UK marketplace data, highlights demand spikes such as a 76%...

The Co-operative Group has appointed former Lidl UK chief executive Ronny Gottschlich as an independent non‑executive director, effective 29 January. Gottschlich, who now runs Heunadel Retail Advisory, brings extensive discount‑retail and European market experience to the member‑owned retailer. The move is...

Swedish retailer H&M posted a 6% rise in operating profit to £1.38 bn for the year to 30 Nov 2025, while net sales held steady at roughly £17.1 bn. The profit boost stemmed from tighter cost control, a 12% drop in inventory and a...
Russian gamers are increasingly turning to international skin marketplaces because these platforms circumvent banking restrictions, offer stable cryptocurrency payments, and provide localized Russian-language support. Sophisticated pricing engines deliver 7‑8% higher returns than domestic sites, while transparent fee structures and rapid...

Marks & Spencer has been crowned the United Kingdom’s strongest brand for the fourth consecutive year, achieving a YouGov BrandIndex score of 52.7, well ahead of runner‑up Ikea’s 45.6. The ranking, derived from more than six million consumer interviews across...

A PYMNTS Intelligence study reveals a stark generational divide in digital healthcare. While 33% of Gen Z patients report their latest visit was virtual, only 5% of baby boomers did. Payment friction is the biggest hurdle for younger users, with...

Ocado Group announced that its Canadian partner Sobeys will shut the Calgary customer fulfilment centre, citing slower‑than‑expected e‑commerce growth in Alberta. The closure will shave roughly £7 million from Ocado's FY26 fee revenue, but the company expects an £18 million compensation payment...

UK online wine retailer Naked Wines reported that its peak‑season trading through the 13 weeks to 29 December 2025 was in line with internal guidance. Revenue fell 19 % year‑on‑year on a constant‑currency basis as the company sharpened its focus on a...

Lululemon announced its first UK store in the Midlands, opening a 5,700‑square‑foot location at Birmingham’s Bullring. The flagship will carry the brand’s full activewear range for women and men, spanning yoga, running, tennis, golf and more. Lululemon plans to embed...

New Zealand’s retail sector entered 2026 amid a wave of closures, with 61 stores shutting in just ten days, including the high‑profile liquidation of ANCZ’s Miniso, Yoyoso and Acecco brands. The collapse follows weak 2025 Christmas sales, rising rent costs...

AS Beauty, led by former e.l.f. CEO Joey Shamah, announced the temporary shutdown of its CoverFX and Mally Beauty lines. The move follows a wave of closures in the beauty sector, including the bankruptcy filing of Pat McGrath Labs, and reflects mounting...
The European Union and India are finalising a historic trade agreement that will slash tariffs on almost all goods, including textiles, jewelry and leather, effectively eliminating duties on 97% of EU exports to India and 99.5% of Indian exports to...

Follett Higher Education, which runs roughly 1,000 college bookstores, is accelerating its private‑label strategy. The company launched the Cameron J performance‑apparel line, now in 190 locations and already generating millions in sales, while its earlier Campus United brand has posted...

Popflex founder Cassey Ho launched the Upcycle Project, offering DIY dress kits made from duplicated Pirouette Skort fabrics. The kits, designed by independent up‑cyclers Kiana Bonollo and Tracy Garcia, let customers deconstruct and redesign the material, with profits benefiting the...

Locus Robotics announced that its partnership with e‑commerce platform Radial has exceeded 25 million picks at Radial’s Shepherdsville fulfillment center. The site now runs 87 LocusBots daily, swelling to 104 robots during peak periods, and has quadrupled throughput without expanding its...

Cassava Technologies and AXON Networks have announced a joint venture to launch an Operator‑as‑a‑Service (OaaS) platform across Africa. The cloud‑native solution will enable telecom operators and new entrants to provision network services without heavy infrastructure investment. Targeting more than 30...