Today's Human Resources Pulse

Greenhouse completes acquisition of Ezra AI Labs, adding voice‑AI interviewing
Greenhouse announced the completion of its acquisition of Ezra AI Labs, a voice‑AI interviewing platform. The technology enables on‑demand, role‑specific conversations that are scored against a uniform rubric, delivering transcripts and explainable evaluations. The deal expands Greenhouse’s structured hiring methodology to the earliest stage of the recruiting funnel.

Miller Names Lockton’s Graham Wynes as Head of Claims
Miller, a specialist insurance and reinsurance broker, has appointed Graham Wynes as Head of Claims, effective April 28, 2026, based in London. Wynes joins from Lockton, where he spent 14 years as Partner and Head of Claims, and also brings a decade of legal leadership experience. He will report to CEO Tim Norman and oversee Miller’s global claims function. The move is positioned as a boost to Miller’s ability to handle complex, high‑value claims for specialty clients.
HR Technology | Buying HR Software 'Better': Your Guide to Getting What You Actually Want
HR leaders at 365 Finance realized their outsourced payroll was error‑prone and turned to an in‑house HR platform. Gartner’s 2024 research shows 83% of HR tech buyers later regret their purchase, while Capterra data reveal widespread frustration with recent implementations....

Best of SPARK HR Podcasts: Part 1
HR Daily Advisor released a curated recap of the most compelling SPARK HR podcast episodes, featuring AI expert Ben Eubanks, leadership strategist Adam Hickman, and transformation leader Betsy Lopez‑Riley. The series previews the upcoming SPARK HR 2026 conference and distills...

Dealing with Difficult Employees—Or Burnout?
Managers are increasingly mistaking burnout symptoms for "difficult" behavior, as a Forbes‑cited survey shows 66% of U.S. workers—and up to 83% of younger staff—report chronic exhaustion. Harvard researchers Eva Buechel and Elisa Solinas demonstrate that psychological detachment improves mood, reduces...

Job Seeker Searches for AI Roles Have Grown 11x Since ChatGPT Released
Indeed’s hiring data show that job‑seeker searches for AI‑related positions have surged 11‑fold since ChatGPT debuted in November 2022, outpacing overall job‑search activity which has stayed near 2022 levels. The search volume spiked after major model releases such as Claude 3,...

Nine in 10 HR Leaders Currently Pushing Through Redundancies
A new LHH report shows that 87% of UK HR leaders have already carried out or plan redundancies within the next year. The cuts are being driven by skills displacement, AI adoption and shifting market demands rather than pure cost‑cutting....

Holiday Inn Express (SAMHI) Appoints Arpita Roy as Portfolio Director – HR
SAMHI Hotels has named Arpita Roy as portfolio director of human resources for its Holiday Inn Express brand in India, overseeing HR across 12 properties. Roy arrives with more than 18 years of hospitality and entertainment experience, most recently leading HR for...
Ford Pays Process Coaches Six Figures. They Quit Within Eighteen Months.
Ford spends roughly $100,000 per year on each first‑line Process Coach, yet the average tenure is only six to eighteen months. Glassdoor and Indeed reviews cite poor work‑life balance, constant pressure from management, and a lack of genuine coaching time....

New Campaign Calls on 1,000 Employers to Embrace Fair Chance Hiring
The Fair Chance Business Alliance has launched the “Unite 1K” campaign, urging 1,000 UK employers to adopt fair‑chance hiring practices for ex‑offenders. With as many as one in four Britons carrying a criminal record, the initiative highlights a potential talent...

Sarawak Announces 2026 Public Holiday Replacements for Wesak Day, Gawai Day & Agong’s Birthday Overlap
Sarawak’s Manpower Department released guidance for 2026 public‑holiday overlaps involving Wesak Day, the Yang di‑Pertuan Agong’s Birthday and the two‑day Gawai celebration. Under the Sarawak Labour Ordinance, the Agong’s Birthday is a compulsory holiday that cannot be substituted, while Wesak...

Radiology Department Says Simple, Low-Cost Strategy Can Bolster Workplace Cohesion
The University of Chicago’s radiology department introduced a daily “happy birthday” email to recognize staff birthdays, a low‑cost tactic aimed at reducing burnout and fostering cohesion. After one year, wellness‑survey participation rose from 21% to 61%, and 86% of respondents...
The New Work Team Model: Fewer Employees, More Skilled Specialists
The Future of Work podcast with Assemble CEO Lara Vandenberg reveals that companies are abandoning headcount‑centric org charts in favor of capability‑based teams. Full‑time employees are evolving into high‑level generalists who orchestrate AI‑augmented workflows, while specialized freelance talent is brought...
Listening to Employees Fuels Happy Customers
“By putting your employees first, you have happier employees. Happier employees lead to happy customers.”— Danny Meyer This is why every Tuesday from 3-5PM, all Mama Lou’s branches are closed. We hold a weekly town hall with our team - to listen,...

Whole-Body MRI Provider Prenuvo Ramps up Radiologist Recruitment
Prenuvo, the whole‑body MRI startup, announced a focused hiring drive at the American Osteopathic College of Radiology convention, seeking multiple remote radiologists across the U.S. and Canada. The company offers a $550,000 base salary with quarterly productivity bonuses, no night...
Put People First to Make Psychological Safety Practical, Dss+'s Gutierrez Says
Senior director Rod Gutierrez of global consultancy dss+ argues that companies must put people first to translate psychological safety from concept to practice. He highlights that managing psychosocial risks is becoming a regulatory priority, especially in high‑hazard sectors like mining....

Trump Accounts: The New Payroll Risk Employers Aren’t Talking About
The One Big Beautiful Bill Act creates a new IRA for minors, allowing employers to contribute up to $2,500 per employee tax‑free starting July 4, 2026. The IRS has issued proposed regulations covering account opening and a $1,000 federal pilot contribution, but...

I Evaluated 7 Best Sales Compensation Software for 2026
The 2026 review of sales compensation software highlights platforms that deliver precise payout calculations, real‑time performance visibility, and AI‑driven forecasting. Key features include flexible plan modeling, automated approvals, and robust CRM‑payroll integrations that eliminate manual data handling. Version control and...

Harvard Grad Student Workers Go On Strike
More than 4,000 Harvard graduate students authorized a strike last week after 14 months of stalled negotiations. The Harvard Graduate Students Union is demanding a $55,000 base salary, annual raises of 5% or inflation‑adjusted, and paid leave for non‑citizen workers...
'Make a Difference' | Employers Urged to Step up Support for Staff Facing Domestic Abuse
Five years after the Domestic Abuse Act 2021, UK employers are being urged to play a larger role in identifying and supporting staff experiencing domestic abuse. Currently, there is no statutory obligation for businesses to provide such assistance. The Employers'...

Check Your Blind Spot: Financial Stress, Mental Health and Suicide Risk at Work
Financial stress is emerging as a hidden workplace risk, eroding mental health, productivity and even raising suicide risk. Recent surveys show nearly half of adults cite money worries as a primary stress driver, while 45% of workers conceal mental‑health struggles...

6 Words the Greatest Leaders NEVER Use
The post identifies six words and phrases—“just,” “always/never/everyone,” “sorry,” “does that make sense?,” “I don’t mind,” and “hopefully”—that undermine leadership credibility and team engagement. It explains how each term subtly signals doubt, absolution, or lack of authority, and offers concrete...
Should Workers Be Encouraged Back to the Office?
John Lewis announced that its central teams will spend more time in the office, aiming to accelerate decision‑making and improve performance. The move reflects a broader industry debate about the value of in‑person collaboration versus the flexibility of remote work....

Falling Healthy Life Expectancy Adds Pressure to Jobs Market as Sickness Rises
A Health Foundation analysis shows the UK’s healthy life expectancy has fallen by about two years since the early 2010s, reversing a trend seen in most developed economies. The decline means more workers are living with chronic illness or disability...

Nearly Half of Workers Plan to Quit as Remote Staff Refuse Return to Office ‘at Any Salary’
A new UK survey shows 43% of workers intend to quit within a year, with work‑life balance now outranking salary as the top hiring factor. Flexible hours follow, while pay drops to third place. Separate research reveals 23% of fully...

When Silence Speaks Loudest: Rethinking Psychological Safety in the Workplace
Legal expert Carolyn Ng and education leader Dr Venka Purushothaman argue that psychological safety is no longer a soft HR initiative but a legal liability risk, especially in Malaysia where recent statutes criminalise psychological harm and define harassment, bullying and constructive dismissal. They...
Keyboard‑Integrated PC Redefines Mobile Desktop Workspaces
HP may have just made the desktop PC feel a little outdated. What caught my attention is not just that they built a full computer into a keyboard. It is what that changes. The HP EliteBoard G1a turns a familiar object into the...

Mother And Son Cited $4.4M for Misclassifying Caregivers in California
A California labor investigation fined Hart Placement Agency Inc. $4.4 million for misclassifying 144 home‑care workers as independent contractors. The citation requires the firm to pay $4.27 million in back wages and benefits to the affected caregivers. Investigators found the agency forced...
77% of Enterprise Leaders Say AI Skills Are Urgent—So Why Is Training Still an Afterthought?
A recent survey of 542 U.S. enterprise executives reveals a stark AI skills gap. While 77% consider AI literacy urgent and 63% deem it valuable across the workforce, only 7% have Learning & Development overseeing AI training, and most employees...
Fair to Sack Manager with "Inability to Take Responsibility" For His Actions
The Shire of Morawa appointed a corporate systems and performance manager in June 2024 to address a toxic workplace. Within four months, multiple complaints surfaced, prompting an investigation into his conduct. The Western Australian Industrial Relations Commission concluded the manager...

Regulating Digital Surveillance of Workers
A recent breach exposed 21 million screenshots of employee computers, revealing passwords, emails and other sensitive data. The leak underscores the rapid expansion of digital surveillance tools—ranging from automatic screen captures to wearable motion trackers—used by employers. Scholars Pauline Kim and...
Where Stephanie Kramer Sees the Future of Leadership Heading
Stephanie Kramer, L’Oréal USA’s chief human resources officer, discusses her non‑linear career—from lab work to brand leadership—and how it shapes her view of modern leadership. She highlights the company’s “people‑manager town halls,” convening 3,500 managers to foster connection, perspective, and...
A Bit Shit: No One Taught You How to Manage People, so This Might Help
Founders often excel at vision, fundraising and product but admit they are mediocre at people management. As teams grow beyond 15‑20 members, the founder’s role shifts from individual contributor to talent multiplier, making management the highest‑leverage activity. The article argues...

Your Next Hire Might Not Be Human, but Not Everyone Gets that Choice
AI agents are reshaping marketing, delivering 3‑5% annual productivity gains and accounting for more than 60% of AI‑generated value, according to McKinsey. The technology could add up to $4.4 trillion in global productivity, with marketing alone capturing roughly $463 billion. However, the...
Shrinking Parental Leave Forces Mothers Out of Workforce
Here's the thing: when big companies go down to 8 weeks, then smaller companies and startups will go down to 4, if anything. This is simply not enough time for most families, especially in a world where remote work is...
China Pledges Stronger Protections for Expanding Gig Workforce
1/4 SCMP: "China has vowed to better protect the country’s vast gig-economy workforce, as an economic slowdown leads millions of people to sign up for delivery, ride-hailing and other informal jobs on online platforms." https://t.co/09iuzB0OlM
The Multifamily Operations Daily Huddle: The Importance of Encouragement
A leasing associate nearly quit in her second week until a single, targeted conversation changed her outlook. The article argues that timely, specific encouragement can turn at‑risk employees into long‑term assets, as the associate later led the leasing office for...
Workday Shifts to AI‑Agent Platform, Leveraging $3 B in Acquisitions
Workday announced a strategic transformation from a traditional system‑of‑record to an AI‑agent platform, underpinned by almost $3 billion in acquisitions of HiredScore, Evisort, Paradox and Sana. The move follows co‑founder Aneel Bhusri’s return as CEO and a new executive lineup aimed...
Australia Needs More Tradies, Not University Graduates
The Australian Industry Group’s latest report highlights a sharp drop in trade apprenticeship commencements, falling almost 10% in the year to September 2025, while non‑trade traineeships slipped more than 18%. Data from the National Centre for Vocational Education Research confirms...
DCMS Offers £125k for CDIO to Helm Microsoft Switch
The UK Department for Culture, Media and Sport (DCMS) is recruiting a new chief digital and information officer (CDIO) with a salary of roughly £125,000 (about $155,000). The role will steer a major technology shift, moving DCMS services from Google...

Sabbaticals for Pilots? Lawmakers Eye Extra Incentives Amid Manning Shortfall
Congress is advancing bipartisan bills to help the Air Force retain its dwindling pool of pilots. The RETAIN proposal would raise the maximum aviation incentive pay to $1,500 per month, double the demo cash bonus to $100,000, and expand eligibility...

Yukon Case Puts Domestic Violence Leave – and Manager Bias – in Spotlight
A Yukon University researcher was terminated the day after returning from a five‑day domestic‑violence leave, prompting a human‑rights tribunal that found the dismissal discriminatory. The case spotlights inconsistent domestic‑violence leave provisions across Canadian provinces and territories, as well as managerial...

Oakland Laborers Allege Over $300,000 in Wage Theft at Public Housing Redevelopment
Construction workers on Oakland's Lion Creek Crossings affordable‑housing renovation claim more than $300,000 in unpaid wages. The allegations target Milestone Roofing, a subcontractor of Saarman Construction, which says it is investigating the claims while negotiations continue. Over 20 laborers have...
Vicarious Trauma Injuries "Hidden" In High Performers
Employers are increasingly aware of vicarious trauma, yet high‑performing staff remain the most vulnerable. A 2022 Kozarov court ruling created a strong legal precedent, prompting tighter psychosocial safety regulations. Rachel Clements of the Centre for Corporate Health warns that top...

The Broken Rung: Why Thailand’s Boardrooms Are Missing Half Their Talent
Thailand’s boardrooms remain starkly male‑dominated, with women occupying just 19% of seats despite rapid digitalisation and value‑chain upgrades. Research by Kearney and Egon Zehnder shows the bottleneck isn’t entry‑level talent but a “broken rung” that stalls high‑performing women between management...
Rivian CEO’s $403mn Pay Package Dwarfs Those of Top US Car Bosses
Rivian disclosed that chief executive RJ Scaringe will receive a total compensation package worth $403 million for the 2023 fiscal year. The figure dwarfs the pay of established U.S. automakers, surpassing the combined compensation of CEOs at General Motors, Ford and...
Asure Software Debuts AsureWorks Managed Payroll Service
Asure Software announced the launch of AsureWorks, a done‑for‑you payroll and HR service that runs on the same Luna AI‑powered platform as AsureCentral. The offering gives employers a choice between self‑service software and a fully managed solution while keeping them...
Who Made the Cut? Presenting the Employee Experience Awards 2026, Singapore Finalists
Human Resources Online has announced the finalists for the 2026 Employee Experience Awards in Singapore, selected after a rigorous review of submissions across 43 categories by a panel of 18 senior HR leaders. The awards evaluate organisations on four pillars—leadership,...
DOJ Secures First DEI-Related False Claims Act Settlement, IBM Pays $17.1 Million
The U.S. Department of Justice announced that IBM will pay $17.077 million to resolve allegations it falsified diversity, equity and inclusion compliance on federal contracts. The settlement is the first False Claims Act action targeting DEI practices, signaling a new enforcement...
New Era Caps Appoints President and COO to Accelerate Post‑'47 Growth
New Era Cap announced Bruce Popko as President and Lorenz Gan as Chief Operating Officer, adding a veteran operations team as the company finalizes the integration of '47 Brand. The moves come as the caps maker reports $2 billion in annual...

Understanding Professional Growth via Inquiries
The article outlines a multi‑lens framework for navigating professional leaps such as promotions, role changes, or leadership pivots. It stresses evaluating the individual’s mindset and capabilities, the new manager’s expectations, stakeholder value, organizational strategy, risk factors, and cultural dynamics. By...