
In this episode, the host details his AI agent R Mini Arnold (RMA), a Mac Miniābased system that uses Anthropicās Claude models to automate tedious knowledgeāworker tasks such as presentation assembly, personal CRM building, and noteāfile organization. He demonstrates how RMA compresses hours of manual work into minutes, shifting the "boundary of tedium" and freeing him to focus on higherāvalue activities. The discussion also covers the inevitable failures and iterative learning process, including 179 unresolved errors, 32 documented corrections, and the creation of a personality spec for the agent based on the Big Five traits. Overall, the host shares practical technical specs and lessons for listeners who want to replicate a similar AIāagent workflow.

Optimization isnāt about cutting corners. Itās about sharpening them. This year, we reduced operational costs by 15% , no layoffs, no drop in quality. What changed? ⢠Process Mapping ā Exposed bottlenecks ⢠Smart Automation ā Freed the team for high-impact work ⢠Lean Waste...

The video outlines Intelās initiative to transform inbound service calls into revenueāgenerating interactions by layering artificial intelligence onto traditional callācenter operations. By teaming with McKinsey and Google, Intel built a platform that automatically transcribes, categorizes, and analyzes calls, delivering realātime insights...
At this point, in any call, it is likely someone is AI transcribing, whether they tell you (& whether that is legal or not). We really need clear norms & rules about how these transcripts can be used, since AI makes...
Big signal for enterprise AI š @AnthropicAI + @Infosys are moving AI agents straight into regulated industries: Telecom, financial services, compliance-heavy environments. Itās all about making AI operational with the latest proven practices. Why this matters: Enterprise AI adoption was never blocked by model...

The podcast episode āThe Dangers of Group Think on Decision Makingā features Jules Van Binsburgen, Jonathan Burke, and Harvard professor Adi Sunderam discussing how people update beliefs and the pitfalls when they restrict the set of models they consider. They explain...

A little behind the scenes from recording the Profit Streams Podcast with Luke Hohmann, discussing transient advantage and how you manage uncertaintyĀ in portfolio decision-making. #Podcasts #TransientAdvantage #profitstreams

I once worked with a company that sold frozen ready meals to elderly customers. They wanted better website conversion rates. Straightforward brief, right? We did user research and found the real problems had nothing to do with the website: - Customers were...

Logos, a faith-focused software and content company, shifted from a perpetual-license model to subscription under outgoing CEO Bill McCarthy, who has moved to chairman as Chris Mura takes the CEO role. The move required continuous development and triggered a J-curve...

Reputation isnāt built through narration; itās built through contribution. What you say about yourself expires quickly. What you do for others compounds quietly. In complex systems, trust travels peer-to-peer, not top-down. Service is not charity, itās strategy. It creates advocates...
Clients hire us for S/4HANA projects because we act as an extension of their team. We have the expertise to implement S/4HANA, but without the typical system integrator agenda. We focus on your success, not just project size. #S4HANA #Consulting...

The Gemba Podcast episode with South African lean practitioner Royden Johnson explores whether a lean operating system is merely "talking" or truly "singing," using the metaphor of rhythm to illustrate the depth of engagement required for sustainable improvement. Johnson frames...
Slow decision-making is the primary reason digital transformation initiatives stall. Delays happen when assumptions of quick decisions don't match reality, often a symptom of excessive consensus-based leadership. #DecisionMaking #DigitalTransformation #Leadership https://t.co/3e5ADMz5P3
Human management may be messy at times, but is AI any better? Here are six tips from business leaders and questions to weigh whether AI has what it takes to lead. (My latest in @forbes) https://t.co/zSHyx8Su64

Dr. Kahina Lang, head of NextGen Drug Delivery at Merk Group, describes building an agile, startup-style international research unit of 40+ experts across three continents focused on organ- and cell-specific mRNA delivery using nanoparticle carriers. The team aims to direct...
Just as fear and panic will cause businesses pull back spending and bring about a recession, the fear and panic being spread about AI is causing managers to pull back on hiring. (My latest in @forbes) https://t.co/5oeVL6Kwyj
This new C-suite role is more important than ever in the AI era - here's why https://t.co/5dBV9IFx4d via @ZDNET

McKinsey partners Jill Zucker and Greg Kelly say most executives aspire to growth but fail to convert intent into sustained, profitable results. Their research finds 63% of companies collect customer data but only 15% use it to guide growth, and...
The SaaS market, the App Store, even enterprise suites, as a set of discrete āappsā that we choose from is an increasingly outdated concept. Soon, it will be a profoundly irrelevant concept. AI will relentlessly dissolve apps into capabilities. Sure, 20-30% of them...
My latest research: The Great CIO Platform Reset: Why Agentic AI Is Forcing a 2026 Reckoning https://t.co/5nUzVNyJb8 Bottom line: AI agents are reshaping enterprise platform strategy.

Student finalists proposed a decentralized microhub strategy for Whimo to scale autonomous ride-hailing by anchoring fleets to predictable demand centersāairports, transit stations and campusesāto cut deadhead miles, boost utilization from roughly 9ā20 rides per vehicle to hub-powered power-user behavior, and...

#CIOChat Q4: Endgame: Is the future cloud-first, cloud-smart, or cloud-selective? What does your next-gen operating model look like across on-prem, edge, sovereign cloud, hyperscale? What strategic capability must CIOs rebuild, refactor, or pay down tech debt to make it work? https://t.co/eKYQWD41ZW

Center for Creative Leadership has launched Amplify, a flexible online leadership and program-evaluation course tailored for nonprofit executives. Drawing on more than 50 years of leadership research, the program aims to help organizations translate mission statements into measurable, scalable impact....

Capgemini Invent is a 13,000āperson unit focused on management consulting and innovation that was built in response to the 2010ā2013 wave of digital transformation. The group partnered with academia to redefine consulting for a digital era and broadened its capabilities...

Consultants advised Kaiser on a pilot to use AI-enabled workflow redesign in medical imaging to address rising labor costs driven by nursing shortages and expensive agency staffing. They focused on mapping FTEs and fully loaded labor costs, decomposing imaging workflows...