Know What's Happening in Management
Know What's Happening in Management
Danantara to Acquire Four State‑Owned Bank Asset‑Management Units for $159M
Danantara Asset Management, a unit of Indonesia’s sovereign wealth fund, signed agreements on April 1 to buy the investment‑management subsidiaries of Bank Mandiri, Bank Rakyat Indonesia, Bank Negara Indonesia and Permodalan Nasional Madani for roughly $159 million, pending regulatory approval.
Intercom’s Fin AI agent is shifting its pricing model from pure resolution‑based fees to an outcome‑based structure. The change reflects Fin’s growing ability to handle complex, multi‑step support tasks that often involve human hand‑offs. Fin now serves over 7,000 teams with a 67% average resolution rate, and outcomes will be counted when the agent completes any configured action, not just full AI resolutions. The new model aims to align pricing more closely with the actual value delivered across varied support workflows.
When management says: "We value people who burn the midnight oil." They are glorifying the hustle. Staying late is treated as the ultimate sign of commitment. THE REALITY AND HOW TO PUSH BACK:
Everyone’s asking the wrong question about AI and jobs. The issue isn’t what AI will replace. It’s how leaders will redesign work so humans and AI create outcomes neither could achieve alone. Companies that use AI to cut costs may...
HR leaders are urged to equip managers with concrete training and documentation for merit‑raise conversations, according to Salary.com’s Sean Luitjens. By providing office‑hour style sessions, one‑page compensation philosophies, and FAQ sheets, managers can answer why raises are modest, how budgets...
Underrated life skill: Redesigning your role. Want to remove yourself from your business? Redesign your CEO role. List everything you touch in a week. Circle what truly requires judgment. Systemize and delegate the rest. Your new job = upholding standards...
In the March 12 2026 RIA Edge Podcast, Creative Planning CEO Peter Mallouk outlines how he scaled the firm from a boutique operation with 30 clients to a $40 billion AUM powerhouse and set the stage for a $700 billion independent‑advisor market. He credits...
The article outlines how employee ownership reshapes the operating system of wealth‑management firms, emphasizing sustainable, organic growth over aggressive AUM targets. It details the need to balance profit distribution between current owners, future stakeholders, and reinvestment for long‑term health. Talent...
A recent Acas survey of 1,000 UK employees finds 35% view their employer’s training for managers on neurodiversity as ineffective, with another 18% rating it “very ineffective.” Only a third of respondents believe their organisations train managers adequately, while 32%...
If you’re an agency owner still doing creative direction, project management, and client calls, you’re the ceiling for your business. As Michael Gerber says in The E-Myth Revisited, “If your business depends on you, you don’t own a business. You...
The best CEO advice I received throughout my career: • customer service is not a department • sales is the hardest job in any company • customer focus > competitor focus • trust is #1 core value • agency (can do) > intelligence (IQ) • adopt...
Gartner’s 2026 survey reveals employees endured ten organization‑wide strategy shifts in 2022, up from two in 2016, while willingness to support change fell from 74% to 43%. The article argues that leaders must redesign change programs so workers help shape...
“As a manager/leader, you must consistently focus significant #leadership attention & capital on the organizational development of your team/org. Otherwise, performance capability & success will always be transient.” — https://t.co/NGK6CN9pNW #management #workplaceeffectiveness https://t.co/SMMdZpcAEj
If your system requires constant tweaking, colour coding, and app-hopping… it’s not a system. It’s a hobby. COD is simple by design. Set it up once. Maintain it daily. Let it run quietly while you focus on real work. Start the FREE Beginner’s Guide to COD...
Evotec unveiled the second phase of its Horizon turnaround, announcing 800 job cuts and the closure of four sites to save €75 million by 2027. The move follows a previous round of 600 layoffs and a failed $2.1 billion Halozyme takeover, reducing...
Microsoft’s head of experiences and devices is retiring, triggering a shakeup. Rajesh Jha has been at Microsoft for 35 years, and his departure sees the leaders of Windows and Office promoted to report directly to Satya Nadella. Full details 👇...
Executives spend 23 hours/week in meetings. 67% are failures. What if you could reclaim 10 of those hours this week? https://t.co/NSN09jpDaQ
The International Press Institute’s Head of Innovation and Media Business, Ryan Powell, discussed how independent newsrooms are coping with a perfect storm of financial shortfalls, political pressure, and platform dependency. He highlighted that USAID’s 2025 aid gap stripped 20 investigative...
Kraft Heinz slashed its new‑product cycle from 36 months to six by overhauling its development process. The company limited active projects to a "golden number" of seven, consolidated work into a single financial‑outcome‑driven backlog, and granted teams decision rights. These...
Contact centers are achieving agent performance targets, yet customers keep calling back. Research from Aberdeen shows the bottleneck lies after the interaction, in back‑office processes rather than front‑line agents. The article explains how linking operational data to agent workflows and...
The article quantifies the hidden costs of workplace meetings, showing that a one‑hour session can consume nearly three hours of employee time and cost roughly $300 per participant. It highlights how late starts, agenda‑free invites, and over‑inclusion inflate expenses through...
The article revisits Steve Jobs’ evolution from a detail‑obsessed micromanager to a proponent of the 10‑80‑10 rule, a talent‑allocation framework that designates 10% of a team as top performers, 80% as solid contributors, and the remaining 10% as under‑performers. It...
The first quarter of 2026 is being labeled the year of AI efficiency, highlighted by the SaaSpocalypse that erased roughly $300 billion in SaaS valuations. High‑profile moves like Jack Dorsey's 40 percent cut at Square signal executives see AI as a structural...
Great coaching managers prioritize dedicated coaching time despite competing operational demands. They earn credibility by performing their own roles competently and modeling curiosity rather than authority. By advocating for their people, they balance accountability with supportive feedback, and they treat...
New research reveals that forward‑looking leaders are reshaping return‑to‑office (RTO) strategies by embedding purposeful in‑person experiences rather than imposing attendance mandates. These activations—ranging from purpose‑driven days and inclusive cultural events to skill‑building workshops—strengthen employee connection to mission, foster belonging, accelerate...
Oro Labs announced a $100 million Series C round, led by Goldman Sachs Growth Equity and Brighton Park Capital, bringing its total funding to $160 million. The Silicon Valley AI startup, which overlays existing ERP and procurement systems with an orchestration platform, reported...
A veteran facilitator who has run over 1,000 meetings identifies five common pitfalls that make most gatherings ineffective. The article stresses starting each agenda item with a clear outcome, timeboxing discussions, limiting invitations to essential participants, and conducting regular meeting...
Senior leaders are expected to gauge how well their direct reports manage their teams, yet many lack insight into lower‑level dynamics. This blind spot can allow problematic behaviors, such as bullying or micromanagement, to persist unchecked. A recent unfair dismissal...
Project leadership now demands more than technical know‑how; new managers must blend industry insight with broader team orchestration. Building a skills map helps identify expertise gaps and leverages distributed knowledge across disciplines. Effective managers use visual timelines, routine check‑ins, and...
The difference between successful business owners and shitty business owners: They know how to get rid of incompetent people. If you are too afraid to fire people, you will never be a good entrepreneur. 50% of humans are incompetent.
The article warns that high‑performing leaders often rescue their teams by taking on work that should be shared, which unintentionally suppresses team growth. It outlines a four‑step framework: make workload visible, clarify ownership, replace rescue with explicit agreements, and tolerate...
Sales compensation plans are under intense scrutiny as companies grapple with volatility. The article argues that overly complex plans hinder productivity, while overly simple ones miss revenue nuances, and proposes a balanced approach that keeps designs straightforward yet aligned with...
There is the boss who swings from completely absent to micro-management and I don't think we talk enough about what that hybrid creates.
Monster’s Workaholics Report finds nearly half of U.S. full‑time employees identify as workaholics, with 75% logging more than 40 hours weekly. The survey attributes workaholic tendencies to employer expectations (47%) and personal ambition (44%), while 11% work over 60 hours....
The 4:00 a.m. executive wake up call is a productivity myth, and it is actively driving physician burnout. As healthcare leaders and professionals, we often feel pressured to be online before dawn just to keep up with the inbox. But what...
FIPP is hosting a 60‑minute online workshop titled “Leading through relentless change” on 24 March at 3 pm GMT, aimed at media leaders grappling with platform shifts, AI disruption, restructures and low employee engagement. Speakers Mary Langan and Chris Kerwin, both seasoned executives from...
Managed service providers (MSPs) are confronting a paradox: revenue and client counts are rising, yet profit margins are eroding. The primary culprit is tool sprawl, which drives licensing, training, and integration costs while diluting engineering efficiency. Profitable MSPs are countering...
KPMG has launched the AI Spark Innovation program for its U.S. advisory division, offering cash prizes that exceed typical year‑end bonuses. The awards target consultants who demonstrate tangible AI‑driven solutions, with a particular emphasis on junior staff. By tying payouts...
Gap Inc. is leveraging its 1990s heritage to revive brand relevance, spotlighting iconic archive imagery while launching a fresh, music‑video‑style campaign. The new ad features Katseye, a Gen Z girl group, designed for short‑form platforms like TikTok. Within days, teens began...
You wrote an SOP (Standard Operating Procedure) for something you’ve never done. That’s not a system. That’s a guess. You haven’t onboarded a single client yet, but you have a 12-step onboarding document. You haven’t hired anyone, but you’ve got a...
It was about 10-15 years ago I started hearing about managers needing to be coaches/mentors in tech. Outliers aside, this was a terrible expectation to set up. Managers rarely have the skillset/time for this and even if they do, there are too...
As a value-add real estate operator or developer with a rapidly growing deal pipeline, can be *very* tempting to in-house the construction function. The upsides are: more transparency around pricing, more control and (if you do it well) some additional profit. However,...
Enterprises are going to have to solve the problem of coordinating AI usage to achieve any real business benefits. Good read by @gsivulka . Also - big part of why I joined the BOD of @Larridin w/ @rfradin @jlarrison who are...
"If you have to justify your entire strategic plan for the next year to everyone in the DAO, it is naturally going to force you to move slower" @syrupsid https://t.co/iSjFuEDUZe
I used to think multitasking was my superpower. Until I found out that multitasking is unresolved prioritization. If everything is urgent, nothing is ranked correctly. Instead, just pick one primary objective for the week. Everything else supports it or waits.
“Your #prodmgmt KPIs should reveal the organizational health of your #ProductManagement function & its performance in the most important dimensions of success. Focus on the vital few measures that illustrate functional contribution, capability & growth.” https://t.co/WMJWQdicPF https://t.co/yTLeus6Ab8
Internal resource constraints and team churn are major client issues, often overlooked. It's a humbling reminder that even with a skilled team, no one has all the answers to complex project management. #ClientManagement #ProjectSuccess #TeamDynamics https://t.co/faWt5F0K2k
📘 My favorite leadership read this week. What’s on your list? 💡 A new edition of a book that details the system of transformation underlying the 14 Points for Management presented in Deming's Out of the Crisis. Helpful resource: 🔗 https://t.co/QPlT94qhvC https://t.co/vl4JdTPmtM
If you don't have this problem, you're falling behind: OH: "I used to manage 10 IC engineers. Now I manage 10 engineers that each manage 10 agents. So now I'm a manager of managers... I've had to build an entire pipeline...
Notes. Screenshots. Slack messages. Voice memos. Random ideas at 11:47PM. You’re collecting nonstop. But without a daily organise habit, chaos wins. COD closes the loop. Collect. Organise. Do. Simple framework. Massive mental relief. https://t.co/edEGsruY96 https://t.co/jfmGGIFCdT
🚨 I've been using an AI that literally picks up my phone calls for me. Not a chatbot. Not another browser tab. An actual personal assistant that lives on my computer and gets shit done. It's called Vellum. Here's what it did for me...
