SaaS Social Media and Updates

Stop Settling: Build Fast, Solve Big Pain, Hire Sparingly
SocialJan 31, 2026

Stop Settling: Build Fast, Solve Big Pain, Hire Sparingly

10 things I’d tell founders if I weren’t afraid of hurting their feelings 👇 1. "Slightly better" is a death sentence. You can grind your way to a decent business, but breakout growth is off the table. Users need to...

By Wes Bush
Consolidate Tools: Self‑Host, Automate, and Use APIs
SocialJan 31, 2026

Consolidate Tools: Self‑Host, Automate, and Use APIs

Running a lean, bootstrapped (solo) business requires using a lot of tools. But be careful. Don't let it get out of hand. ⚠️ You want to avoid: - High costs - +30 open tabs - Overlapping functionality - Data scattered...

By Simon Høiberg
Short-Term Pipeline Pressure Stifles Long-Term Brand Differentiation
SocialJan 30, 2026

Short-Term Pipeline Pressure Stifles Long-Term Brand Differentiation

You can't solve differentiation with a 30-day deadline. Everyone knows brand matters. No one has the time (or permission) to build it. We surveyed 50 mid-market B2B marketing leaders. The data reveals a massive trap: 44% say standing out in a crowded...

By Peep Laja
Unstoppable Flow Helped Me Crush 23 Tasks
SocialJan 30, 2026

Unstoppable Flow Helped Me Crush 23 Tasks

Knocked 23 tasks off my hit list this week thanks to Unstoppable Flow. Try it here 👇 https://t.co/2GyyHn2yKD

By TK Kader
Accurate SaaS Gross Margin Is Critical for Valuation
SocialJan 30, 2026

Accurate SaaS Gross Margin Is Critical for Valuation

Gross margin underscores the scalability of a business model and is therefore important for determining valuation. An unfortunate truth is that in SaaS, gross margin is almost never calculated or positioned correctly for investors/buyers. If you're talking to investors or...

By Michael Lyon
Claude Code Executes “Ship It” Instantly
SocialJan 30, 2026

Claude Code Executes “Ship It” Instantly

Having spent enough time with Claude Code, now when I type "ship it" - it knows exactly what to do.

By TK Kader
Stop Saving Customers; Earn Their Loyalty Continuously
SocialJan 30, 2026

Stop Saving Customers; Earn Their Loyalty Continuously

Your "save" playbook is a crutch. Your win-back sequence is a safety net. And they're both giving you permission to fail your customers. What would you do differently now if you weren't allowed to fix it later? No save motion...

By Lincoln Murphy
AI Agent Replaces Staff, Drives $100M ARR in 24 Months
SocialJan 30, 2026

AI Agent Replaces Staff, Drives $100M ARR in 24 Months

This AI company hit $100M ARR in under 24 months by making a crazy bet on AI agents most startups ignored👇 At the end of 2023, Podium already had 60,000+ SMB customers using the product to manage leads and customer...

By Ryan Allis
Lightweight Rivals Can Swiftly Become Major Threats
SocialJan 30, 2026

Lightweight Rivals Can Swiftly Become Major Threats

Competitors can go from a nuisance to a viable threat much more quickly than many brands realize, and by the time it's impacting the sales conversations it can be much harder to address. For market leaders, especially ones who have...

By Liam Moroney
AI Revolutionizes Customer Research: Human Insight Still Essential
SocialJan 30, 2026

AI Revolutionizes Customer Research: Human Insight Still Essential

I wrapped up Season 5 of Building With Buyers , but then this convo was TOO GOOD + too relevant so then I un-wrapped up Season 5 😂 at least for a bit Caitlin Sullivan joined me to talk about...

By Anna Furmanov
Avoid the $50M ARR Plateau with Early Scaling Wisdom
SocialJan 30, 2026

Avoid the $50M ARR Plateau with Early Scaling Wisdom

I’ve talked about my CEO friend who raised $100M and got stuck at $50M ARR a lot. But if I could go back to 2019 when he was at $20M, and rockets were still firing, this is exactly what I...

By Adam Robinson
Delete Unfit Calls: Prioritize Picking the Right Deals
SocialJan 30, 2026

Delete Unfit Calls: Prioritize Picking the Right Deals

Its OK to delete sales calls from your calendar. We have an inbound GTM machine in place in every company that I've run. This means that calls get booked on our calendars by our ideal customers on a consistent basis....

By TK Kader
Fix Conversion Rates, Not Just Lead Volume
SocialJan 30, 2026

Fix Conversion Rates, Not Just Lead Volume

B2B SaaS team: "We need more leads." Me: "Wait, first answer this question:" What's your conversion rate at each stage? Most of the time, they don't know, and that's the real problem that needs to be solved. More leads is...

By devbasu
Prepare Fully Before Listing, Don't Just Test Market
SocialJan 30, 2026

Prepare Fully Before Listing, Don't Just Test Market

“I’m just going to go out and test the market” is usually a mistake. What works better is preparing properly, listing at a fair valuation, and going to market with the expectation that you’re actually going to close a deal. Selling a...

By Andrew Gazdecki
Future AI Will Refactor Sloppy Code, Enabling Early Automation
SocialJan 30, 2026

Future AI Will Refactor Sloppy Code, Enabling Early Automation

“My bet is that there will be no slopcopolypse because the model will become better at writing less sloppy code and at fixing existing code issues” This is quite a provocative position. Basically, you can hand off more and more to...

By Aaron Levie
Skip Intros—Email Your Results Directly to SaaStr Fund
SocialJan 30, 2026

Skip Intros—Email Your Results Directly to SaaStr Fund

If you happen to want me to invest in you via @saastrfund, and it's a fit ... 📨Just email. Email me everything -- all the good stuff. No need for a warm intro, or any sort of intro. They just waste...

By Jason Lemkin
B2B AI Teams Achieve 5× Productivity as New Standard
SocialJan 30, 2026

B2B AI Teams Achieve 5× Productivity as New Standard

The most impressive B2B + AI companies I'm seeing right now have 8 people doing the work of 40. That's not a flex—it's the new baseline. SaaStr AI 2026 is where you learn how they're doing it. May 12-14. SF Bay....

By Jason Lemkin
Built Our Own AI VP Marketing Using Replit Stack
SocialJan 29, 2026

Built Our Own AI VP Marketing Using Replit Stack

We build our own AI VP Marketing on @Replit + @salesforce + @clay + @claudeai + @zapier Why? We couldn't find an AI Agent that could do it More in deep dive from SaaStr AI Day below: https://t.co/jrxnHQMwYd

By Jason Lemkin
G2 and Futurum Boost Real‑Time Decision Intelligence
SocialJan 29, 2026

G2 and Futurum Boost Real‑Time Decision Intelligence

Amazing add to the G2 Platform, Godard Abel . Excited to have these incredible insights further fuel our exclusive evaluation partnership between G2 and Futurum to power real-time decision intelligence and technology evaluation.

By Tiffani Bova
Software Sector Sees Broad Sell‑off, 73% Down
SocialJan 29, 2026

Software Sector Sees Broad Sell‑off, 73% Down

Is there a broad cycling out of software? 73% of public software companies fell today. Median decline: -4.7%. Biggest drops: - Smartsheet -12.6% - Atlassian -12.2% - ServiceNow -11.9% - Microsoft -11.7% - HubSpot -10.7% https://t.co/cLD4hrhCg2

By Tomasz Tunguz
Stop DIY Taxes—Automate with Anrok for Scale
SocialJan 29, 2026

Stop DIY Taxes—Automate with Anrok for Scale

4 signs you should not be going it alone, tax-wise: 1. You are not, in fact, an accountant. 2. You crossed the $1M annual sales mark and your tax filings went from 2 --> 40, overnight. 3. You did not...

By Ari Murray
B2B Marketers Shift From Paid Ads to Events, Partnerships
SocialJan 29, 2026

B2B Marketers Shift From Paid Ads to Events, Partnerships

The great paid ads pullback of 2026 is here. We surveyed 50 mid-market B2B marketing leaders with Wynter. The data is violent. 72% are actively slashing budgets for paid ads, content syndication, or agencies. This isn't a "hot take." It is a capital...

By Peep Laja
QMD Launches Native Query Extender, Boosting Expansion Performance
SocialJan 29, 2026

QMD Launches Native Query Extender, Boosting Expansion Performance

QMD now has its own natively trained query extender model https://t.co/b89CmKIknV Seems to do much better at query expansion in my tests. try it out.

By Tobi Lutke
AI Agents Improve Instantly with Each Compute Boost
SocialJan 29, 2026

AI Agents Improve Instantly with Each Compute Boost

We've had a pretty wild new AI Agent feature that we've almost released twice, but then right as we get close, a new technical breakthrough makes the agent substantially better than before. The pace of new best practices emerging in...

By Aaron Levie
Master Your Pitch, Meet Top VCs, Secure Term Sheets
SocialJan 29, 2026

Master Your Pitch, Meet Top VCs, Secure Term Sheets

- Know your worth - Hone your pitch - Meet the best VCs - Collect term sheets That's SaaStr AI VC -> https://t.co/XzJ5d0OqGr https://t.co/qulPugatLR

By Jason Lemkin
Scaling AI Developer Infrastructure: Lessons From Meta’s Internal Agent
SocialJan 29, 2026

Scaling AI Developer Infrastructure: Lessons From Meta’s Internal Agent

Office Hours: Building Developer Infrastructure at Scale with Jim Everingham In the world of AI, how do the very best companies build their developer infrastructure? To answer that question : On Tuesday, February 24, I’ll be hosting an in-person fireside...

By Tomasz Tunguz
Regulation Relief Fuels SaaS Boom in Cannabis Retail
SocialJan 28, 2026

Regulation Relief Fuels SaaS Boom in Cannabis Retail

Here’s how increased access to cannabis led to Sparkplug’s explosive growth… The startup — a LAUNCH portfolio company — offers a SaaS product that educates and rewards and benefits the dispensary clerks and “budtenders” who actually sell cannabis to clients,...

By Jason Calacanis
AI Brand Rankings Unreliable; Track Mention Frequency Instead
SocialJan 28, 2026

AI Brand Rankings Unreliable; Track Mention Frequency Instead

Ranking position in AI responses is meaningless. Across repeated runs of the same prompt, LLMs almost never return the same list of brands in the same order. In many cases, they don’t return the same list at all. New research...

By Amanda Natividad
Azure Hits $103B Run Rate, up 38% YoY
SocialJan 28, 2026

Azure Hits $103B Run Rate, up 38% YoY

Azure at a ~$103B run rate growing 38% constant currency Quarterly YoY growth trends below

By Jamin Ball
Prioritizing Guided Onboarding for Complex Data Platform
SocialJan 28, 2026

Prioritizing Guided Onboarding for Complex Data Platform

I spent 2025 building out the best product I could for brand and category tracking, and my current next product focus is making sure that I surround it with a strong onboarding and training experience. The double-edged sword of adding...

By Liam Moroney
Intercom's AI Pivot Redefines SaaS Economics
SocialJan 28, 2026

Intercom's AI Pivot Redefines SaaS Economics

Intercom has pivoted from traditional SaaS to AI better than any company I can think of. I spoke to the CFO behind the customer support juggernaut, and the outcome based product Finn. Dan Griggs is mastering the new economics of...

By CJ Gustafson
Nori AI: Simple, All‑In‑One Family Planner
SocialJan 28, 2026

Nori AI: Simple, All‑In‑One Family Planner

Clawdbot, now called @moltbot, is hot, but sometimes you just want a simple family planner, and don’t want to buy a new Mac Mini and nerd out for the weekend just to get a family planning system running. Nori is...

By Robert Scoble
Leaders' Excuses Limit Teams; Ask, Don’t Assume
SocialJan 28, 2026

Leaders' Excuses Limit Teams; Ask, Don’t Assume

"The team won't do it" is rarely about them. It's about you. We were talking about having CSMs tell customers when they're getting in their own way. Not being rude. Just direct. "We can only help you if you do...

By Lincoln Murphy
Early AI Adoption Gives Competitive Edge in Customer Service
SocialJan 28, 2026

Early AI Adoption Gives Competitive Edge in Customer Service

The 2026 Customer Service Trends Report is out. Every year we interview over 2,000 CS leaders to discuss what's happening in AI & Customer Service, and publish a full 50 page report of everything we've learned. 4 Key ideas for...

By Des Traynor
Startups Should Ditch Annual Plans for Quarterly Reset
SocialJan 28, 2026

Startups Should Ditch Annual Plans for Quarterly Reset

Annual planning is one of the most over-copied “big company” rituals in startups—and it quietly creates a lot of bad decisions. In large companies, annual planning makes sense. They’re hiring hundreds (sometimes thousands) of people, mobilizing new strategies, changing systems,...

By Mark Roberge
Stop Complaining, Boost Energy: Simplify Teams for 2026
SocialJan 28, 2026

Stop Complaining, Boost Energy: Simplify Teams for 2026

Folks that complain consume about 20x the energy of those that just get sh*t done Simplify the team for 2026

By Jason Lemkin
B2B Buying Is Fueled by Fear, Not Logic
SocialJan 28, 2026

B2B Buying Is Fueled by Fear, Not Logic

B2B has a dirty little secret: 🫣 We pretend buyers are rational. Because it's easier than admitting they're human. Here's what we say drives B2B buying decisions: ✅ ROI ✅ Feature comparisons ✅ Technical specs ✅ Business cases so logical,...

By Anna Furmanov
Acquiring Existing Startups Cuts Risk, Boosts Execution
SocialJan 28, 2026

Acquiring Existing Startups Cuts Risk, Boosts Execution

One of the reasons people are successful acquiring startups is simple: they’re not starting from zero. Zach Simmons is a good example of this. Instead of building something new from scratch, he acquired Appraiva (@appraiva) on @acquiredotcom which already had real...

By Andrew Gazdecki
Small Teams Outperform Big Companies on User Value
SocialJan 28, 2026

Small Teams Outperform Big Companies on User Value

"Wow, this actually works. I wonder why Intercom can't pull this off" That's what a user told me after switching from Intercom to Aidbase. This happened after Intercom's CEO announced he would invest $100M into AI. So how can we,...

By Simon Høiberg
AI Sales Reps Must Match Pluribus' All‑Knowing Expertise
SocialJan 28, 2026

AI Sales Reps Must Match Pluribus' All‑Knowing Expertise

"AI SDRs and AEs should be as good as Pluribus. They should know everything. Every bit of detail about your product, customers, and more." with @kylecnorton CRO @owner https://t.co/bxYBgTmGEJ

By Jason Lemkin
Founders without a Defined Persona Aim at Everyone
SocialJan 28, 2026

Founders without a Defined Persona Aim at Everyone

Me: "So who's your target persona?" Early Stage B2B Founder: "Pretty much anyone" Me: https://t.co/IynLc0uSru

By Nick Mehta
Software and AI Profit From Margins, Not Price
SocialJan 28, 2026

Software and AI Profit From Margins, Not Price

Jeff Bezos said, "Your margin is my opportunity." Does this apply in software & AI? Yes—but not on price. 🧵

By Tomasz Tunguz
Startups Must Define How Their Technology Should Be Used
SocialJan 28, 2026

Startups Must Define How Their Technology Should Be Used

Excellent advice from @arampell. One of the toughest and most important turns for a startup is to have a point of view around how your technology SHOULD be used.

By Nick Mehta
Founders Reveal Real AI Metrics, Pricing, GTM Strategies
SocialJan 28, 2026

Founders Reveal Real AI Metrics, Pricing, GTM Strategies

At SaaStr AI 2026, no vanity metrics Founders are sharing real numbers: What AI features actually convert. What pricing actually works. What GTM motions actually scale. May 12-14. SF Bay Bring your Granola. Or even a notebook. https://t.co/BCPo2TiqOt

By Jason Lemkin
Disconnected Systems Cause Bad CX; AI Agents Can Fix
SocialJan 27, 2026

Disconnected Systems Cause Bad CX; AI Agents Can Fix

Behind almost every bad customer experience with a big company or government is tech systems that aren't connected to each other. This is one of the biggest opportunities for AI agents to improve CX.

By Nick Mehta
Free AI-Powered Tech News Beta Launches on Pulse
SocialJan 27, 2026

Free AI-Powered Tech News Beta Launches on Pulse

Pulse is being covered on the front page of Pulse right now. How meta. 👀 Our beta launched today. Up to 50 registered users so far. Grab a free beta account and follow some topics, publishers, creators, companies, and investors...

By Ryan Allis
Built a Replit App to Classify $10K+ SaaS Raises
SocialJan 27, 2026

Built a Replit App to Classify $10K+ SaaS Raises

Tomorrow, I'll release my latest tech fundraising report in my weekly newsletter. I categorized the software offered from my 4Q25 data points. I'll slowly work through my dataset to categorize the parent category and sub-category of software of 10K+ raises....

By Ben Murray
AI-Powered Content Suggestions Keep Docs Fresh Automatically
SocialJan 27, 2026

AI-Powered Content Suggestions Keep Docs Fresh Automatically

Support teams have always found it incredibly hard to keep docs/help centres up to date with policy & product changes, but it's more important now than ever before. Docs are load-bearing infrastructure in the AI era. Hence one of my...

By Des Traynor
Price for VAT Upfront or Lose 20% Margins
SocialJan 27, 2026

Price for VAT Upfront or Lose 20% Margins

VAT will kill your international margins if you don't price for it upfront. Here's the mistake I see all the time: Brand launches in the EU. Pricing stays the same as in the US. Orders start coming in, and revenue looks good...

By Chase Dimond