
I found a letter I wrote to myself in May 2016. 9 years later, it breaks my heart to read it. I wrote down exactly what I wanted: $25M ARR, lean team, freedom, and the lie I couldn’t afford while stuck at $2.5M. August 2025 is when I hit it. Everything came true. But it took 4 years of hopelessness after writing that letter for something to finally work. Not in 2017 after the first failed swing. Not in 2018 after the second. Not even in early 2019. November 2019 is when I started GetEmails(.)com, now known as Retention(.)com. That was the thing that finally worked. The version of me who lived through those years had no idea he’d make it. If you're stuck right now, you might be on day 450 with no idea if you have 1 year left or 6. That uncertainty makes it 10x harder. But the guy who wrote that letter in 2016 had no idea November 2019 was coming. He just kept going.
Did you hire a good enough VP? 4 part test: - who great did they hire in the first 60 days? - did their #1 key metric improve? - did they take part of the job off your plate? - does the team believe? If they...
I’ve been thinking seriously about starting a daily newsletter for founders. I’ve written weekly newsletters for more than a decade. I’ve recorded hundreds of podcast episodes. I’ve done videos, interviews, and everything in between. None of that momentum prepared me...
I’ve been thinking seriously about starting a daily newsletter for founders. I’ve written weekly newsletters for more than a decade. I’ve recorded hundreds of podcast episodes. I’ve done videos, interviews, and everything in between. None of that momentum prepared me for...
I'm having some major cognitive dissonance about startup M&A. It *seems* to be 🌶️ with a record number of acquisitions according to Peter Walker . Yet Jason M. Lemkin & others are pointing out that in SaaS "the exits... are...
Repetition builds riches. Here’s what actually happens in your audience’s brain when you repeat yourself: → Repetition builds familiarity, and familiarity builds trust (mere exposure effect) → Hearing something over time makes it stick in memory (spacing effect) → Your audience starts attributing that...
Solo founders: stop betting it all on one idea. Run a portfolio of 3 small bets. Pick fast. Validate faster. Here's the playbook: 1) The rule - 3 small bets > 1 big bet. - Target: $1–3k MRR each. 2) Pick bets - Reachable audience. - Already knows the...
Hot take: User onboarding is not about education. Most onboarding flows try to teach users about different product features. They shouldn't. Instead, they should get users to experience value as fast as possible. Here's what happens in most cases: You...
It’s clear that AI agents are going to get better and better at coding. We’re going to be able to give them much bigger tasks, and reviewing that work will get easier and easier over time (both due to reliability,...
Office Hours: GTM Leadership in the AI Era: Pricing, Hiring, and Compensation Thursday, December 11 5:30–7:30 PM PDT As AI-native companies scale, GTM leaders are being forced to rethink long-standing assumptions about pricing, hiring, incentives, and how revenue organizations should operate in a...
Office Hours: GTM Leadership in the AI Era: Pricing, Hiring, and Compensation Thursday, December 11 5:30–7:30 PM PDT As AI-native companies scale, GTM leaders are being forced to rethink long-standing assumptions about pricing, hiring, incentives, and how revenue organizations should...

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Marketing is the new bottleneck. I tossed that out as a quick thought. The replies came fast. The private messages went deeper. People wanted to hear more and understand exactly what I meant, so I turned it into a thread....
Any talented Product Managers with experience in MarTech/SalesTech want to work together? I'm building a new product (currently in stealth mode) and looking to make our first hire on the product side after the holidays. This person: • Loves the...
I was spending 30+ hours a week on stuff that has zero impact on growth. Scheduling meetings. Updating spreadsheets. Missing my kids' bedtime because I was answering emails until midnight... That’s when it hit me: I didn’t need more hustle....
Just spoke to a friend who founded an early-stage AI startup (yes, this was an actual conversation - not one of those LinkedIn “I was just chatting with…” cold opens 😭). We were talking about a real dilemma: enterprise buyers...
PING! You ship that super interesting, well-written blog post. People love it. Traffic spikes, comments roll in… then things start to settle down. PING! You fire off a hot take on LinkedIn. Debate flares up in the comments, your audience...
@ronzilla @_lhermann Thanks! Also did a talk at MicroConf that covers all of these questions: https://t.co/nWzaXhZLyI The SaaS Playbook section on pricing is an adaptation of this talk, with a bit more info included.
What key things should founders look for when hiring an investment bank to help sell their business or raise capital? Most software founders don't know exactly who needs to be involved in order to pull off a successful sale or...
@jasonlk Taste is hard (hello feature bloat) Maintaining is hard Legit integrations are hard
My top takeaways from executive coach Rachel Lockett : 1. The biggest skill gap in new leaders is knowing when to coach vs. when to tell people what to do. When you constantly provide answers, you train your team to...
@jasonlk Agreed. Do you think tho that the threat of vibe coding plus ability for more competitors to emerge will create more pricing and gtm pressure?
We scored every major AI landing page analyzer across the same criteria we use for real CRO audits. Comprehensiveness. Specificity. Originality. Realistic implementation. Correctness. The highest score was 5/15. Several landed at zero. This isn’t a knock on AI. It’s a reflection of...
“NRR is the metric that matters most.” Aleks Đekić (CEO @ Alguna) breaks down why Net Revenue Retention is the clearest signal for a billing infra company with long sales cycles + expansion potential. Ep 219 👇 YT: https://t.co/qcHlPohaTO #SaaS #AI https://t.co/WYxJradGbn
Chat made AI feel real for the first time. A blank box. A question. A response that sounded alive. It created the belief that conversation was the natural interface for intelligence. But the chat window is the smallest view of...
How much of the global economy is powered by $19/month SaaS tool subscriptions that never get used, never get cancelled
Are you being challenged to prove the ROI of your AI budget for 2026? The answer is most likely "yes" - so below may be a little help... As enterprises adopt AI more aggressively, Productivity Lift has emerged as an...
I'm moving off the cloud. I started earlier this year, and I'm now 80% done. ✅ It's saving me tens of thousands. ✅ It's giving me vendor freedom. ✅ It's making my lifetime offer more viable. The problem is... I'm now stuck. AWS still owns me on...
@ajhodls The flip side is you have a customer base that you know well and it already buying from you That gives you an edge building another great product to sell them
@bogdaniordache Probably not. Still, the flip side? Our SaaStr AI VC apps have already been used 800,000+ times in < 60 days https://t.co/XOGfNpEPiG
@ama_poundz It’s just not realistic to spend hours a week maintaining all your SaaS products, adding new features, fixing things that break, etc.
6 unexpected places where I've signed new customers this year.. - Airport before boarding in Singapore - Tiny hotel room in Kosovo - Freezing cold coworking space in Bali - Small mountain village in Mallorca - Home office in Stockholm - In bed sleeping (self-serve is...
@StouderRory The vast majority of services aren't properly multi-DC. And the ones who think they are, usually aren't, when it's actually needed.
This Week in SaaS — Nov 18–21, 2025 AI-native SaaS continues to dominate fundraising, M&A and public markets. From $900M rounds in multimodal 3D engines to multi-billion-dollar observability and SEO acquisitions, the market is rewarding founders who embed AI into...
6 unexpected places where I've signed new customers this year.. Progress in SaaS is rarely linear. You grind for months, nothing moves - and then suddenly momentum hits. Our best months seem to correlate with taking a step back, working...
The marketing "funnel" isn't dead, at least not from the perspective of site owners seeking an analogy of the business-side experience. BUT... if you're seeking analogies for buyer behavior, the funnel really doesn't work anymore. IMO it's more like a...
An amazing portfolios of apps just landed on @acquiredotcom > $1M TTM revenue > $595K TTM profit > 2.95M monthly active users Lean team, diversified revenue mix, and strong recurring base. Love rare portfolio listings like this: Check more here: https://t.co/iqotQkQkUE https://t.co/aAtqSU3dIs
The 7 ‘best practices’ that are killing your lead gen results in 2025. 1. Copying Competitors’ Funnels I watched Startup Founders obsessively replicate whatever funnel was trending on LinkedIn. The result was always the same: generic messaging, cold leads, and a sinking...
Join me live on Tuesday! How I forecast subscription, usage, and services revenue. Plus, grab my forecast model template. You'll walk away with the 4 key SaaS finance data sources that create an accurate forecast. And live attendees will receive...
BREAKING: Anthropic launches Claude Opus 4.5 Several of the upgrades are squarely at people like me, developers building agents. I'm particularly impressed with how elegantly they handle one of the biggest issues developers are dealing with: tool calling. MCP is...
You cannot ask a thousand people to adopt AI and expect consistency. You need a shared mental model. Without it, the company’s output becomes a collage of mismatched assumptions.
AI's true gold for the enterprise isn't in the UI or the model—they're both commodities—what breathes life into AI is the apps, data & metadata that describes the data to the model and then deliver value—just like oxygen for us....
I’ve built and sold companies worth millions. But the best decision I ever made was choosing the right person to build life with.... I’ve done the big deals. I’ve lived the founder rollercoaster. I’ve cashed the checks. But none of...