Know What's Happening in CIO Pulse
Know What's Happening in CIO Pulse
The panel discussed practical approaches to EMR/EHR optimization, emphasizing that hidden workflow friction—not just software bugs—drives clinician burnout. They highlighted the need for combined quantitative analytics (e.g., usage dashboards, sentiment analysis) and qualitative methods (shadowing, listening sessions) to surface problems, and stressed the importance of multidisciplinary, transparent governance that prioritizes clinical impact over technology hype. Guests Hannah Galvin, Ash Gohl, and Mark Tobias each shared how their organizations use data, on‑the‑ground usability reviews, and structured scoring frameworks to drive iterative improvements, while warning that ambient AI cannot fix a fundamentally broken system.
Decades of SAP implementations reveal a key lesson: technology alone doesn't drive transformation. Its integrated, end-to-end capabilities are impressive, but true organizational improvement hinges on more than just the tech. #SAP #DigitalTransformation #BusinessTech https://t.co/Clcyl4pq0Z
Oracle released an out‑of‑band emergency patch for a critical pre‑authentication remote code execution vulnerability (CVE‑2026‑21992) affecting Oracle Identity Manager and Oracle Web Services Manager. The flaw, located in the Fusion Middleware REST and security components, is easily exploitable and resembles...
Bob Costello, who led the Cybersecurity and Infrastructure Security Agency’s IT modernization, has been hired as Chief Digital & Information Officer at Merlin Group. The hire gives the affiliate network a two‑decade federal cyber‑security pedigree as it expands its digital...
Recent Manifest Cyber research reveals a stark confidence gap: 80% of executives believe their AI systems are well‑secured, while just 40% of application security practitioners share that view. The study also found that 63% of organizations have uncovered “shadow AI”—unaudited...
"The High Cost of Hesitation: HPE’s Long Walk to a Crowded Cloud" When you weigh the entire @HPE Compute portfolio, the conclusion is inescapable, the company is trying to sell a map of the world as it existed in 2006, updated...
ConductorOne launched AI Access Management, a unified control plane that governs access to AI tools, agents, and managed connectivity points across enterprises. The solution lets employees request AI services and be provisioned in under 60 seconds while IT retains full...
Kunal Handa, a veteran IT executive with over 18 years of experience, has been appointed chief information officer of Greenply Industries. He most recently served as head of IT at Eureka Forbes, after leadership stints at Domino's, Philip Morris, Whirlpool,...
![[Full Lifecycle] Cloud & Platform Engineering Operating Model Playbook: Design, Govern, Deliver, and Operate](/cdn-cgi/image/width=1200,quality=75,format=auto,fit=cover/https://cioindex.com/wp-content/uploads/2026/03/Full-Lifecycle-Cloud-Platform-Engineering-Operating-Model-Playbook.jpg)
The Cloud & Platform Engineering Operating Model Playbook provides a structured overlay that extends existing enterprise technology functions to manage cloud environments at scale. It integrates strategy, architecture, governance, delivery, operations, and financial management into a unified system, emphasizing automated...
Enterprises are rapidly wiring large language models to external services through the Model Context Protocol (MCP), unlocking powerful automation but also exposing a novel attack surface. Because MCP turns LLMs from passive responders into autonomous agents, they can execute actions...
Federal agencies are confronting a dual challenge: AI‑enabled attackers are slashing attack timelines to roughly 11 minutes and dramatically lowering malware development costs, while defenders must integrate AI into their security stacks. Zero Trust principles—continuous verification, least‑privilege access, and micro‑segmentation—remain...
Nile has upgraded its subscription‑based NaaS platform, Nile Access Service, with built‑in network access control (NAC) and identity‑driven microsegmentation. The new native NAC eliminates the need for separate appliances, while the microsegmentation feature can isolate each device individually, a capability...
The IETF’s draft Merkle tree certificates (MTCs) promise a quantum‑resistant web that is both smaller and faster than existing post‑quantum solutions. By compressing certificate data to roughly 840 bytes, MTCs cut bandwidth and latency compared with ML‑DSA signatures that can exceed...
Most enterprise systems today operate on what could be called static real-time optimization. Rules are defined in advance and triggered when conditions match. This works well until the situation falls outside the rule set. At that point, performance degrades, and...
RT Layoffs + AI expectations = danger zone. If you're being asked to "do more with less" and deliver AI ROI, you must evolve the digital operating model or you'll burn out your best people before you see results. #CIO #DigitalTransformation...
RGP has launched Streamline 360™, a structured ERP readiness framework designed to help enterprises assess legacy systems, align technology spend, and lay the groundwork for AI‑driven operations. The methodology moves beyond traditional implementation, emphasizing business processes, data architecture, and organizational...
Moving from SaaS to AI-generated apps doesn't just change your tech stack—it shifts the risk. ⚠️ When you "build" with AI, you are the vendor. You own every bug, every breach, and every patch. Are you ready to be a software...
Take back control from vendors by investing in platforms, not just apps. Build your own competitive advantage with customizable capabilities you define and manage. #TechStrategy #DigitalTransformation #Business https://t.co/ptqH8hiBUd
In this episode of CIO Classified, EverCommerce CIO Ellora Sengupta discusses the challenges of integrating over 50 acquisitions into a cohesive technology platform while preserving each business's entrepreneurial spirit. She emphasizes the balance between standardizing security, data governance, and core...
To shift to Product Management methodologies, CIO must get business leaders to see IT delivering capabilities as products rather than managing projects and platforms. #ProductManagement #CIO https://t.co/6TfJK0ds6m
#CIOChat Q1: AI has tremendously compressed delivery cycles to weeks while decision cycles can still take months. Where are your biggest decision bottlenecks today: Architecture, risk, funding, uncertainty, or stakeholder alignment? What’s really slowing them down most? https://t.co/36VxyMlKVk
The Open Group’s TOGAF Standard, now at version 9.2, remains the leading open‑source framework for enterprise architecture, offering a modular structure, updated business‑architecture guidance, and a comprehensive Architecture Development Method (ADM). It covers the four core domains—business, data, application, and...
If a personal agent works "on your behalf," it has your agency. That means it sees every file, email, and system you do. One bad extension is all it takes to leak the "crown jewels." Is the risk worth the reward?...
Cullinan Holdings CIO Ryan Porter outlines his 2026 IT roadmap, emphasizing enterprise‑wide AI, robust cybersecurity, modern cloud platforms, data as a strategic asset, and talent development. He stresses governance and measurable business value as the backbone of AI scaling. Porter...
Considering an ERP system? Your biggest competitor is often your legacy software. Modern cloud vendors like NetSuite and Intacct are alternatives, but the real choice is between staying put and embracing modernization. #ERP #TechModernization #BusinessSoftware https://t.co/hRCVuZop4g
Info-Tech Research Group's CIO Priorities 2026 report finds more than three‑quarters of APAC CIOs expect agentic AI deployments by year‑end, while only 6% share risk‑governance responsibility across executives. The findings arrive as techno‑nationalism forces CIOs to rethink supply‑chain and energy...
EXL Service Holdings entered a $125 million accelerated share repurchase agreement with Morgan Stanley, drawing on cash and credit lines. The move, part of a broader $500 million buyback, signals management’s confidence in its AI‑focused growth trajectory and comes as the firm...
Switching core software vendors is a massive undertaking. The key deciding factor: will a new system offer materially more business value, or cost materially less, to justify such a disruptive move? #TechDecisions #BusinessSoftware https://t.co/bGWwpNk918
Everyone talks about AI's "magic," but no one talks about Governance. 🏛️ Enterprise apps require layers of compliance that AI isn't ready to handle solo. SaaS isn't dying; it’s providing the guardrails AI desperately needs. Read the AVOA analysis: https://t.co/tqCcpQvgpK #CIO #Cloud...
Federal agencies are wrestling with sprawling, aging IT portfolios that strain budgets, security, and mission focus. Decades of incremental investment have created fragmented systems, skill gaps, and siloed operations, prompting a push for consolidation. The author outlines a structured playbook—executive...
Devs are getting numb to AI permission prompts the same way everyone ignores Terms of Service. Those "approve" clicks can open doors to security, data privacy, and compliance risks CIOs will own. #CIO #AI https://t.co/p18hdtdbZn
Lenovo announced an expanded Hybrid AI Advantage portfolio powered by Nvidia GPUs, targeting end‑to‑end production AI inferencing. The new lineup spans laptops, desktops, ThinkSystem and ThinkEdge servers, and integrates Nvidia AI Enterprise, Dynamo, NIM and Vera Rubin technologies. Lenovo emphasizes...
Google is reported to have renewed its bid for cloud‑security firm Wiz, lifting the offer to roughly $32 billion, which would become the largest cybersecurity acquisition ever. The deal would give Google Cloud a full‑stack security platform covering CSPM, CWPP, CIEM,...
66% of orgs see AI’s impact on cyber, but only 37% check tool security before deployment. Personal agents like OpenClaw are brilliant productivity boosters—and a CISO’s worst nightmare. Don't be a statistic: https://t.co/KfaNBOyWmm #CIO #CISO #AI #Agentic #Cybersecurity #RSAC2026
Customer Success is no longer just a post‑sales function; its biggest retention risk now lies in customers failing to realize product value. This shift places technology, data integration, and outcome measurement squarely in the CIO’s domain. While dashboards may show...
Forterro’s CEO Dean Forbes says the company’s 2025 momentum stems from a decisive shift to cloud‑based ERP, which has unlocked confidence, stability and faster upgrades for mid‑market manufacturers. Recurring revenue now accounts for 74% of sales and net revenue retention...
RT Spinning up just one more AI pilot without clear business problems and success measures only adds to AI debt. The hard and necessary shift is from FOMO projects to vision statements and roadmaps. #AI #CIO @Star_CIO https://t.co/VtuS5rQ0ZG
Navigating software vendor contracts for ERP selection can be daunting. Approach negotiations with your vendor as a collaboration, not just a competition. The goal is to leverage their technology while ensuring your priorities and needs are met. #ERP #VendorManagement #Business...
On March 18, 2026, Wipro Limited and Harness Inc. unveiled a strategic collaboration aimed at accelerating AI‑native software delivery for global enterprises. The partnership merges Wipro’s artificial‑intelligence services with Harness’s continuous delivery platform, targeting faster, scalable AI‑driven application rollouts.
SailPoint Inc. and Amazon Web Services announced today a multi‑year strategic collaboration to deliver a unified identity‑governance layer for AI agents running on AWS. The agreement expands an existing partnership, makes SailPoint the preferred governance solution for agentic AI on...
Cisco and NVIDIA announced today, via a joint press release, an expansion of their Secure AI Factory that introduces a 102.4 Tbps Cisco N9100 switch powered by NVIDIA Spectrum‑6 silicon and support for NVIDIA RTX PRO 4500 Blackwell Server Edition GPUs across Cisco’s...
On March 18, 2026, IBM announced it had completed the acquisition of Confluent, the leading data‑streaming platform, in a move that embeds real‑time data into the heart of its enterprise AI and agent strategy.
Great to be in Houston last week at CS4CA. One thing that stood out immediately: the OT and IT worlds are still very different cultures. But the gap is closing quickly because the threat landscape is forcing it. The conversations here are...
RT Boards are asking, Where is the ROI? not How many pilots do you have? This session is about moving from experimentation theater to outcome‑driven AI portfolios. #CIO #AI @Star_CIO https://t.co/xfrVmpSIJN
Researchers at Permiso discovered that attacker‑controlled text embedded in emails can manipulate Microsoft Copilot’s summarization features through cross‑prompt injection attacks. The technique can inject deceptive security alerts or malicious prompts directly into the AI‑generated summary UI, especially in Teams and...
Shadow IT just got a major upgrade. Employees are deploying "Personal Agents" with zero oversight, handing over enterprise credentials to unverified 3rd-party plugins. Are you ready for the fallout? Full story here: https://t.co/KfaNBOyWmm #CIO #CISO #AI #Agentic #Cybersecurity #RSAC2026
OpenClaw, an open‑source AI agent that runs locally without admin rights, has become the fastest‑adopted software ever, surpassing Linux’s three‑decade adoption curve in just three weeks and becoming GitHub’s most downloaded project. The agent integrates with email, Slack, Teams, calendars,...
David Robinson, SAP North America President, urged customers to replace monolithic ERP migrations with continuous, incremental transformation powered by AI‑assisted toolchains. He emphasized separating core processes from differentiating extensions to reduce technical debt and lower the total cost of innovation....
RT If genAI handles the grunt work, how can leaders develop an apprenticeship model? Leaders must: (1) Redesign Level-1 roles, (2) Pair talent with AI agents, (3) Make learning and reflection explicit, not accidental. #AI #Hiring #CIO #CHRO @Star_CIO https://t.co/W7YbwP6jrL
Kering has appointed Pierre Houlès, a former Renault Digital leader, as its chief digital, AI and IT officer. Houlès will report to COO Jean‑Marc Duplaix and sit on the executive committee, tasked with accelerating the group’s technology architecture and AI...
