Today's Management Consulting Pulse
KPMG partners with Anthropic to embed Claude AI across its global workforce
KPMG announced a global alliance with Anthropic to integrate the Claude large‑language model into its Digital Gateway platform. The move gives every employee in 138 countries direct access to the AI tool and positions KPMG as Anthropic’s preferred consulting partner for private‑equity firms, marking the most extensive AI commitment among the Big Four.
Deloitte Urges NZ Firms to Redesign Work for AI Era, Warns Against Shallow Adoption
Deloitte's 2026 Tech Trends report for New Zealand warns that AI experimentation is over and firms must redesign work processes to capture value. The consultancy notes that 93% of AI spending is directed at technology while only 7% funds people and skills, highlighting a risk of shallow adoption.
Real Strategy Emerges From Execution, Not Theory
Most people think strategy is theory. But real strategy is built through experience. It’s learned in action, not in presentations. This journey came from working inside a global company. Traveling across countries and solving real problems. That’s where transformation actually happens. If...
Implementation, Not Just Tech, Drives AI Goldmine
Proof that the real goldmine for AI is getting customers to actually implement this stuff in real life. Consulting / services is a different business than tech. IF they can do both well, then (and only then) they will disrupt...
OpenAI's DeployCo Subsidiary Adopts Palantir's Playbook, Building a Moat From Workflows No Lab Can Simulate
OpenAI has launched DeployCo, a majority‑controlled subsidiary designed to provide consulting and implementation services that embed its AI models into enterprise workflows. The unit is backed by more than $4 billion from 19 investors such as TPG, Goldman Sachs, and Bain...
Consultants Guard Their Own Work, Stifling Independent Challenge
Big consulting firms don't like independent firms challenging their bloated teams. They prefer grading their own homework, like the fox guarding the henhouse. Leaders often show a strange reverence for them, even when they know better. #Consulting #Business #Accountability https://t.co/KazWYi6G4G
Great Consultants Can Overcome Stakeholder Resistance And Still Deliver Incredible Results
Rich Millington’s latest newsletter spotlights the three forms of stakeholder resistance—passive, active and covert—and offers concrete scripts to address each. He promotes a free 60‑minute webinar on May 15 that walks solo consultants through five dreaded conversations, then launches a five‑week...
Fostering Breakthrough AI Innovation Through Customer-Back Engineering
Organizations capture less than one‑third of expected digital value, according to McKinsey, because many start with technology rather than customer needs. Capital One’s engineering teams now adopt a "customer‑back" approach, embedding engineers in empathy sessions, ride‑alongs and hackathons to surface...
Avalere Health Expands to Japan
Avalere Health announced the launch of a new office in Tokyo, marking its first dedicated presence in Japan. The office will provide end‑to‑end consulting for Japanese biopharmaceutical companies across oncology, diabetes, immunology and rare‑disease product lifecycles. Led by former McCann...
AI Helps Firms with Efficiency, but Most Don’t Trust It to Drive Growth
EY‑Parthenon's new report finds that while 63% of senior growth leaders say AI boosts efficiency, only a small minority use it for strategic growth. Trust remains a major barrier: 78% expect AI to accelerate growth, yet just 34% trust it...
ERP Vendors Overlook True Change Management Essentials
Most ERP vendors barely touch organizational change management, focusing only on basic training and comms. True OCM requires internal alignment, stakeholder & executive buy-in, impact assessment, and detailed frontline communication. #ChangeManagement #ERP #BusinessTips https://t.co/JD42Mz9YVh
Why Most App Modernization Efforts Fail, and How a Capabilities-Driven Strategy Can Stop the Billion-Dollar Bleed
Application modernization spending is projected to climb from $22.7 bn in 2025 to $51.5 bn by 2031, yet 79% of initiatives fail. The article attributes failures to technology‑first mindsets, oversized scopes, siloed execution, and lack of business‑value focus. It proposes a capabilities‑driven...
Levelling Up the Centre of Excellence
The article argues that Centres of Excellence remain vital but must evolve into ambidextrous units that balance Lean/OpEx core protection with digital growth initiatives. It outlines five foundational pillars—standardizing processes, building capability, leading alignment, on‑demand support, and driving innovation. The...
Your Operating Model Is the Real Legacy System
Enterprises have long treated modernization as a technology issue, focusing on replacing legacy systems with cloud platforms and APIs. The article argues that the real constraint is the operating model—fragmented decision‑making, dispersed authority, and annual project‑based funding that create latency....
Rail Industry Embarks on Multi‑Billion Digital Transformation
"Digital Tracks and Silicon Rails: The Multi-Billion Dollar Transformation of Global Transit. The global rail industry is currently navigating a profound digital metamorphosis, pivoting away from traditional mechanical reliability." https://t.co/VA0oOXAQQF
Saxon Unmanned Taps IGCS and Lacks to Boost U.S. UAV Output
Saxon Unmanned announced a partnership with IGCS International and Lacks Enterprises to produce its Monitor VTOL, VIPER, Atlas and Titan drones in a high‑volume, 100% U.S. facility. The alliance leverages IGCS’s 80,000‑sq‑ft composites hub and Lacks’s injection‑molding capacity to accelerate...
How to Find Hidden Costs via Total Cost of Ownership
Manufacturers are uncovering hidden expenses by applying Total Cost of Ownership Analysis (TCOA), which quantifies indirect costs such as worker travel time and equipment lifecycle expenses. A case study shows 300 workers losing 40,000 labor hours annually, equating to over...
Why Late Change Management Dooms ERP Transformation Projects
Public‑sector ERP programs are increasingly missing business‑outcome targets, with Gartner projecting that over 70% of new implementations will fall short by 2027. The primary culprit is late‑stage change management: organizations focus on technology delivery while postponing the hard work of...
Clients Pay Millions for Pre‑Decided SAP Recommendations
A consulting firm was paid $1-1.5 million for a software evaluation, knowing from day one they would recommend SAP. This highlights how clients sometimes pay for a lengthy process when the answer is already determined. #Consulting #BusinessStrategy https://t.co/38JJ4jmuBE
ElITE 2026 – CHANGE MANAGEMENT CHAMPION – Amy Atwood
Amy Atwood, head of transformation and change management at Real Chemistry’s RC Resolve, brings three decades of experience guiding complex organizational change in healthcare and other sectors. Her people‑first methodology blends strategic discipline with behavioral insight, ensuring transformation initiatives are...
AI and Data Modernisation Drive India's Tech‑Spending Surge, Boosting Consulting Demand
ETCIO’s latest survey flags AI and data modernisation as the primary forces behind a sharp rise in Indian technology spending. The trend is prompting strategy, implementation and change‑management firms to expand their consulting footprints across the sub‑continent.
FPT CEO Calls for Executives to Drop Five Outdated Habits to Harness AI
Nguyen Van Khoa, chief executive of Vietnam's FPT Corporation, told the Cisco CxO Symposium that CEOs must discard five entrenched management habits to unlock AI’s potential. He cited a 30% productivity lift in FPT operations and urged leaders to treat...
Gartner Names Celonis Leader in New Process Intelligence Magic Quadrant
Gartner’s 2026 Magic Quadrant for Process Intelligence crowns Celonis as the top‑right leader, marking its fourth straight leader placement across related categories. The shift from “Process Mining” to “Process Intelligence” underscores the growing demand for operational context in enterprise AI,...
Regulated Firms Should Prioritize AI Safety over Model Hype
Many companies are moving quickly to adopt AI. That makes sense. The productivity upside is real, especially for organizations trying to summarize documents, support customers, analyze information, improve internal workflows, or help employees work through large volumes of data. But for...
Strategy Is Simple; Execution Is the Real Challenge
I was brought in to help with strategy. I ended up coordinating a global transformation during an industry crisis. ~200 days/year on sites around the world. That’s where I learned: strategy is easy. Execution is hard. #Kaihan #Outthinker #Strategy #Leadership #Execution https://t.co/voXUrgk6D8
Grant Thornton Unveils GTAP, an AI‑Powered Audit Platform
Grant Thornton announced the launch of GTAP, a proprietary cloud‑based audit infrastructure that embeds AI, analytics and automation throughout the audit lifecycle. The platform will first be used for private‑company audits in the U.S., with a public‑company rollout slated for...
METI's Report: Four Pillars to Avoid Glico's DT Failures
METI's 2025 report outlines countermeasures for successful digital transformations, highlighting Glico's failures as a cautionary tale. The report presents 4 pillars of modernization for the private sector. #DigitalTransformation #CyberSecurity https://t.co/9Cmb6zz7Ya
Organizations Cling to Old Habits, Avoid Needed Radical Change
“Sometimes orgs. need radical change. But they prefer to cling to their existing practices, values, culture, performance perspectives, leadership ethos, etc., and yet not have the attendant troubles.” > https://t.co/TR9SgSUXwm #changemanagement #organizationalchange #PMO https://t.co/9sXIddE0Qd
Accenture CEO Julie Sweet Says AI Spend Outpaces Impact, Ties Promotions to AI Fluency
Accenture CEO Julie Sweet warned that U.S. companies are pouring money into artificial intelligence faster than they can capture measurable business value. She announced that Accenture is overhauling its operating model and making AI proficiency a prerequisite for career advancement,...
Federal Reserve System to Centralize Back‑Office Functions Across 12 Regional Banks
Federal Reserve Governor Christopher Waller announced that all 12 regional Reserve Banks have signed off on a framework to centralize back‑office operations such as human resources, finance, procurement, technology, payroll and vendor management. The move creates a single service provider...
Japan's Digital Transformation Failure Offers Global Lessons
A digital transformation failure in Japan offers universal lessons for teams worldwide. It highlights challenges common to many digital transformations, especially within Japan's unique market context. #DigitalTransformation #CaseStudy https://t.co/drEIvhacNT
AI Change Fails 70‑80% When One Gear Breaks
Organizational change, especially with AI, has a staggering 70-80% failure rate. This often stems from systemic breakdowns within the 'machine' – all three core gears must function for success. #ChangeManagement #AI #BusinessSuccess https://t.co/oDzHVurz8p
Change‑Management Services Market to Reach $6.8 B by 2033, Powered by McKinsey and Deloitte
A market‑size report forecasts the change‑management services market to expand from $2.5 B in 2024 to $6.8 B by 2033, a compound annual growth rate of 11.5% for 2026‑2033. The growth is anchored by large‑scale digital transformation, M&A integration, and AI‑enabled advisory,...
Former Army CIO Leonel Garciga Joins Booz Allen, Says People Block Tech Modernization
Leonel Garciga, who concluded a three‑year stint as the U.S. Army chief information officer, has signed on as a senior executive advisor at Booz Allen Hamilton. He cautions that the toughest obstacle to modernization is not the tools themselves but...
Terry Bean Takes Helm as CEO of Behavioral Elements, Aiming to Scale Behavioral Intelligence
Terry Bean, a veteran Detroit entrepreneur, has been appointed CEO of Behavioral Elements, a behavioral intelligence firm. Bean will lead the company’s push to expand its network of certified guides and deepen partnerships, signaling a strategic shift toward scaling its...
Forbes Names MHP Americas Among America’s Best Management Consulting Firms
Forbes and Statista have placed MHP Americas on the 2026 “America’s Best Management Consulting Firms” list for the first time. The recognition follows the firm’s aggressive U.S. and Mexico expansion, including a new Detroit‑area office, and underscores its growing influence...
Oliver Wyman Installs AI Leadership Team to Accelerate Enterprise Transformation
Oliver Wyman, the consulting arm of Marsh, announced three senior appointments—including a newly created Chief AI and Data Officer—to fast‑track AI‑enabled integration and transformation for enterprise clients. The move pits the firm directly against rivals such as Accenture, McKinsey and...
Citi Execs Detail Culture Overhaul at Investor Day, Target 15% RO TCE by 2029
Citi’s May 7 investor day featured CEO Jane Fraser and four senior leaders outlining a culture‑change program that is more than 90% complete. The bank set a profitability target of 14‑15% return on tangible common equity by 2029, positioning the effort...
KPMG India Teams Up with CleverTap to Boost AI‑Driven Customer Engagement Consulting
KPMG India has entered a strategic alliance with AI‑first martech platform CleverTap, merging the firm’s transformation consulting with CleverTap’s real‑time analytics and AI‑driven engagement suite. The partnership targets reduced churn, higher lifetime value and compliance‑ready customer ecosystems for corporate clients...
Mahathi Infotech and Intrepid Risk Announce Strategic Partnership to Deliver Integrated Services to P&C Insurers
Mahathi Infotech and Intrepid Risk announced a strategic partnership to deliver integrated technology, AI, and business services to property‑and‑casualty insurers. The collaboration merges Mahathi’s deep P&C tech expertise—core system modernization, AI‑driven workbenches, and rapid app development—with Intrepid’s carrier‑focused consulting, vendor‑panel...
Porsche Shuts Down Three Subsidiaries, Sparking Investment‑bank Advisory for Asset Sales
Porsche announced the closure of its Cellforce battery unit, eBike Performance and Cetitec software subsidiary, cutting more than 500 jobs. The move follows a strategic overhaul that includes the sale of Bugatti Rimac stakes to a HOF Capital‑led consortium, a...
ERP Success Requires Independent Program Management, Not Vendor‑Led PMO
Successful ERP implementations hinge on strong program management. Don't rely on vendors for this crucial PMO role; ensure it's filled internally or by an independent consultant to manage all the moving parts. #ERP #ProjectManagement https://t.co/0YCZ14yXug
Wipro Consulting Chief Says Organizational Readiness, Not AI, Limits Adoption
Wipro Consulting’s managing partner Amit Kumar told Newsweek that the primary obstacle to enterprise AI is organizational capability, not the technology itself. He argues that firms must overhaul governance, talent and change‑management to move from pilots to production‑grade AI.
Wendy’s Rolls Out $Project Fresh$ to Counter 7.8% U.S. Sales Drop
Wendy’s announced Project Fresh, a multi‑year turnaround plan that pairs menu upgrades, everyday value pricing and system‑wide operational fixes to halt a 7.8% drop in U.S. same‑store sales. The initiative is positioned as the core engine for flat‑year guidance and...
Hire a Business Architect, Not Just ERP Vendors
Building a house requires a general contractor, not just subcontractors like plumbers. The same applies to ERP implementation: you need a business architect to tie everything together, ensuring your ERP vendor (the 'plumber') fits into the overall plan. #ERP #BusinessStrategy...
Accenture Becomes Official Business and Technology Consulting Partner for the WTA
Accenture has been named the official Business and Technology Consulting Partner of the Women’s Tennis Association. The multi‑year deal will start with a revamp of the WTA Player Zone, using AI and data tools to create a seamless digital hub...
I Thrive on Long‑term Projects, Not Quick Fixes
I started a Project Management project for a client , now I’m in the org chart making sure ownership is clear. I’ve restructured their team meetings , created 3 Dashboards for leadership visibility , already had 1:1’s with 3 team members...
10 Best Revenue Operations Services in 2026
The article ranks the ten best revenue‑operations (RevOps) services for 2026, spanning AI‑powered platforms, consulting firms, and managed‑service providers. It outlines each vendor’s core strengths—such as Revenue.io’s native Salesforce conversation intelligence, Clari’s forecasting engine, and Winning by Design’s go‑to‑market methodology....
Genpact and Google Cloud Expand Alliance to Deploy AI Agents for CFO Offices
Genpact and Google Cloud announced an expanded alliance to build and scale agentic AI solutions for the Office of the CFO. The partnership introduces the Genpact Finance One – Revenue Lens Agents on Google Cloud’s Agent Marketplace, aiming to move...
Holonomics Launches Designing Customer Experiences with Soul Practitioner’s Lab — A Live, Small-Group Working Programme for Professionals Driving Real Customer-Led...
Holonomics has launched a live, online Designing Customer Experiences with Soul Practitioner’s Lab, a three‑week, small‑group programme that begins on 20 June 2025. The cohort is capped at ten professionals and costs $400, covering three Saturday sessions, a private 45‑minute strategy call,...
AI Pilots Fail without Strategy, Ownership, and Integration
Most AI pilots fail 👇 Not because of the tech. Because of the strategy. • No clear ownership • No measurable outcomes • No operational integration 🚀 AI becomes valuable when tied to business execution. Via Giuliano Liguori (@ingliguori) #AI #Innovation #DigitalTransformation