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Beyond Generative AI: Why Healthcare’s Next Leap Depends on Agentic Systems That Can Actually Do the Work

Healthcare’s administrative crisis stems from fragmented, manual workflows rather than mere documentation. While generative AI has streamlined drafting tasks, it fails to automate end‑to‑end processes like prior authorizations, eligibility checks, and denial management. Agentic AI systems, capable of pulling data across EHRs, payer portals, and lab systems, can autonomously execute these workflows, delivering faster decisions and higher approval rates. Early pilots such as Catalonia’s ALMA and Tempus’s TIME have shown high user adoption and significant gains in trial enrollment, underscoring the strategic advantage of interoperable, audit‑ready automation.