"We went from 8 humans in sales to 1.25. We do about the same. Why? The agents don't mind chasing small deals. They never quit." @tbpn https://t.co/FWKsr1UXzZ
Not just talks. At SaaStr AI 2026, we're running 100s of hands-on workshops where you'll build actual AI workflows for your company. Sales. CS. Product. Ops. Leave with something you can deploy Monday. May 12-14. SF Bay. https://t.co/IsMOos9H4H
This is the question every software company is asking themselves right now. What happens to our roadmap if an engineer can produce 2X or 5X more output. The general direction will be roadmap expansion. Companies that just use this leverage to...
W.A.C.C.: WACC Ate Cloud Companies One way to think about the repricing of SaaS is to go back to the Discounted Cash Flow formula itself. While this is an oversimplification, we can think of 3 core elements: * Expected Cash Flows * Weight...

“I want to sell for 10x revenue because I heard that’s the average SaaS multiple.” That mindset usually leads to disappointment. Those outsized multiples exist, but they’re rare. They’re not the norm. And anchoring on them can stop you from selling at...
"Our AI closed a $100k deal on its own on a Saturday night." How does SaaStr use @salesforce Agentforce? "We started with the leads humans didn't want to follow up with." @tbpn @johncoogan @jordihays https://t.co/eHARBjeeih
Outbound is broken. Cold email is dying. The B2B companies winning right now have completely rebuilt their GTM around AI. At SaaStr AI 2026, they're showing you exactly how. May 12-14. SF Bay. https://t.co/K2JIAOSqol
Marc Andreessen on the future of PM, design, and engineering roles
"Are enterprises building directly on models, or are they buying applications, instead? The answer is nuanced, but one thing is clear: the reported death of third party apps is greatly exaggerated, to put it mildly." Reading through the latest "Leaders, gainers...
Forget what the gurus say. Real B2B marketers know the truth. Most B2B Marketers are told to just post content, build a brand, and pray that leads follow. But after years in the trenches with clients, I’ve seen a brutal pattern:...
10 things I’d tell founders if I weren’t afraid of hurting their feelings 👇 1. "Slightly better" is a death sentence. You can grind your way to a decent business, but breakout growth is off the table. Users need to prefer you,...
Running a lean, bootstrapped (solo) business requires using a lot of tools. But be careful. Don't let it get out of hand. ⚠️ You want to avoid: - High costs - +30 open tabs - Overlapping functionality - Data scattered across many tools You can fix this by...
You can't solve differentiation with a 30-day deadline. Everyone knows brand matters. No one has the time (or permission) to build it. We surveyed 50 mid-market B2B marketing leaders. The data reveals a massive trap: 44% say standing out in a crowded...
Knocked 23 tasks off my hit list this week thanks to Unstoppable Flow. Try it here 👇 https://t.co/2GyyHn2yKD
Gross margin underscores the scalability of a business model and is therefore important for determining valuation. An unfortunate truth is that in SaaS, gross margin is almost never calculated or positioned correctly for investors/buyers. If you're talking to investors or buyers,...
Having spent enough time with Claude Code, now when I type "ship it" - it knows exactly what to do.
Your "save" playbook is a crutch. Your win-back sequence is a safety net. And they're both giving you permission to fail your customers. What would you do differently now if you weren't allowed to fix it later? No save motion when they...
This AI company hit $100M ARR in under 24 months by making a crazy bet on AI agents most startups ignored👇 At the end of 2023, Podium already had 60,000+ SMB customers using the product to manage leads and customer communication. The...
Competitors can go from a nuisance to a viable threat much more quickly than many brands realize, and by the time it's impacting the sales conversations it can be much harder to address. For market leaders, especially ones who have dominated...
I wrapped up Season 5 of Building With Buyers , but then this convo was TOO GOOD + too relevant so then I un-wrapped up Season 5 😂 at least for a bit Caitlin Sullivan joined me to talk about how...

I’ve talked about my CEO friend who raised $100M and got stuck at $50M ARR a lot. But if I could go back to 2019 when he was at $20M, and rockets were still firing, this is exactly what I...
Its OK to delete sales calls from your calendar. We have an inbound GTM machine in place in every company that I've run. This means that calls get booked on our calendars by our ideal customers on a consistent basis. Back when...
B2B SaaS team: "We need more leads." Me: "Wait, first answer this question:" What's your conversion rate at each stage? Most of the time, they don't know, and that's the real problem that needs to be solved. More leads is expensive, and if your...

“I’m just going to go out and test the market” is usually a mistake. What works better is preparing properly, listing at a fair valuation, and going to market with the expectation that you’re actually going to close a deal. Selling a...
“My bet is that there will be no slopcopolypse because the model will become better at writing less sloppy code and at fixing existing code issues” This is quite a provocative position. Basically, you can hand off more and more to...
If you happen to want me to invest in you via @saastrfund, and it's a fit ... 📨Just email. Email me everything -- all the good stuff. No need for a warm intro, or any sort of intro. They just waste...
The most impressive B2B + AI companies I'm seeing right now have 8 people doing the work of 40. That's not a flex—it's the new baseline. SaaStr AI 2026 is where you learn how they're doing it. May 12-14. SF Bay....

We build our own AI VP Marketing on @Replit + @salesforce + @clay + @claudeai + @zapier Why? We couldn't find an AI Agent that could do it More in deep dive from SaaStr AI Day below: https://t.co/jrxnHQMwYd
Amazing add to the G2 Platform, Godard Abel . Excited to have these incredible insights further fuel our exclusive evaluation partnership between G2 and Futurum to power real-time decision intelligence and technology evaluation.

Is there a broad cycling out of software? 73% of public software companies fell today. Median decline: -4.7%. Biggest drops: - Smartsheet -12.6% - Atlassian -12.2% - ServiceNow -11.9% - Microsoft -11.7% - HubSpot -10.7% https://t.co/cLD4hrhCg2
4 signs you should not be going it alone, tax-wise: 1. You are not, in fact, an accountant. 2. You crossed the $1M annual sales mark and your tax filings went from 2 --> 40, overnight. 3. You did not know that your...
The great paid ads pullback of 2026 is here. We surveyed 50 mid-market B2B marketing leaders with Wynter. The data is violent. 72% are actively slashing budgets for paid ads, content syndication, or agencies. This isn't a "hot take." It is a capital...
QMD now has its own natively trained query extender model https://t.co/b89CmKIknV Seems to do much better at query expansion in my tests. try it out.
We've had a pretty wild new AI Agent feature that we've almost released twice, but then right as we get close, a new technical breakthrough makes the agent substantially better than before. The pace of new best practices emerging in...

- Know your worth - Hone your pitch - Meet the best VCs - Collect term sheets That's SaaStr AI VC -> https://t.co/XzJ5d0OqGr https://t.co/qulPugatLR
Office Hours: Building Developer Infrastructure at Scale with Jim Everingham In the world of AI, how do the very best companies build their developer infrastructure? To answer that question : On Tuesday, February 24, I’ll be hosting an in-person fireside chat with...
Here’s how increased access to cannabis led to Sparkplug’s explosive growth… The startup — a LAUNCH portfolio company — offers a SaaS product that educates and rewards and benefits the dispensary clerks and “budtenders” who actually sell cannabis to clients, incentivizing...
Ranking position in AI responses is meaningless. Across repeated runs of the same prompt, LLMs almost never return the same list of brands in the same order. In many cases, they don’t return the same list at all. New research...
Azure at a ~$103B run rate growing 38% constant currency Quarterly YoY growth trends below
I spent 2025 building out the best product I could for brand and category tracking, and my current next product focus is making sure that I surround it with a strong onboarding and training experience. The double-edged sword of adding a...
Intercom has pivoted from traditional SaaS to AI better than any company I can think of. I spoke to the CFO behind the customer support juggernaut, and the outcome based product Finn. Dan Griggs is mastering the new economics of AI in...
Clawdbot, now called @moltbot, is hot, but sometimes you just want a simple family planner, and don’t want to buy a new Mac Mini and nerd out for the weekend just to get a family planning system running. Nori is...
"The team won't do it" is rarely about them. It's about you. We were talking about having CSMs tell customers when they're getting in their own way. Not being rude. Just direct. "We can only help you if you do your part." One...
The 2026 Customer Service Trends Report is out. Every year we interview over 2,000 CS leaders to discuss what's happening in AI & Customer Service, and publish a full 50 page report of everything we've learned. 4 Key ideas for me: 1. it's...
Annual planning is one of the most over-copied “big company” rituals in startups—and it quietly creates a lot of bad decisions. In large companies, annual planning makes sense. They’re hiring hundreds (sometimes thousands) of people, mobilizing new strategies, changing systems, rolling...
Folks that complain consume about 20x the energy of those that just get sh*t done Simplify the team for 2026
B2B has a dirty little secret: 🫣 We pretend buyers are rational. Because it's easier than admitting they're human. Here's what we say drives B2B buying decisions: ✅ ROI ✅ Feature comparisons ✅ Technical specs ✅ Business cases so logical, right? chances are our work mostly revolves around...
One of the reasons people are successful acquiring startups is simple: they’re not starting from zero. Zach Simmons is a good example of this. Instead of building something new from scratch, he acquired Appraiva (@appraiva) on @acquiredotcom which already had real...
"Wow, this actually works. I wonder why Intercom can't pull this off" That's what a user told me after switching from Intercom to Aidbase. This happened after Intercom's CEO announced he would invest $100M into AI. So how can we, a small...
"AI SDRs and AEs should be as good as Pluribus. They should know everything. Every bit of detail about your product, customers, and more." with @kylecnorton CRO @owner https://t.co/bxYBgTmGEJ