Alorica Inc. has been named an Innovative Organization winner in the 2026 BIG Innovation Awards, recognizing its ability to scale artificial intelligence across enterprise customer‑experience operations. The award highlights Alorica IQ, the company’s AI innovation engine, and evoAI, its conversational‑AI platform that supports more than 100 languages. Deployments of evoAI have automated up to 50% of customer interactions and cut average handle time by 40%, while boosting CSAT and conversion rates. The accolade adds to a growing list of industry honors for Alorica’s AI‑driven CX solutions.
Seela has launched an all‑in‑one AI creative platform that combines text‑to‑image, image‑to‑image, and a multi‑model chatbot comparison workspace. The platform lets users submit a single prompt and receive side‑by‑side answers from LLMs such as ChatGPT, Claude, Grok and DeepSeek, while...

Represent, the Manchester‑based men’s fashion label, has hired Jim Anfuso as its brand president for North America. Anfuso, who previously led commerce at Complex NTWRK and launched the Adidas Yeezy line, also held senior roles at Fox Racing and American Eagle....

At the NRF conference, Pattern Beauty co‑CEO Christiane Pendarvis detailed the brand’s rapid multi‑channel expansion, launching its DTC site and adding Ulta within ten days before partnering with Target, Sephora, Nordstrom, Amazon and Macy’s. She explained that each retailer is...

Customer service has become the decisive differentiator for businesses in 2026, with 89% of consumers abandoning a brand after a single poor interaction. The data shows it takes twelve positive experiences to offset one negative, and 55% of shoppers are...

The blog argues that we have moved from managing an online image to a state of digital translucency, where every digital trace is permanent and eventually discoverable. Quantum‑computing advances and AI‑driven doxxing are eroding traditional privacy tools like encryption and...

Adalore is an AI‑powered platform that converts Shopify thank‑you pages into a monetization channel by displaying curated, non‑competing offers from partner brands. The solution automates partner selection, offers performance‑based pricing, and provides real‑time analytics, allowing merchants to earn commissions without...

Bucket Robotics, a Y Combinator Spring 2024 graduate, made its CES debut after founder Matt Puchalski drove 12 hours to Las Vegas to avoid flight delays. The startup showcased a vision‑based surface‑inspection system that generates simulated defects from CAD files,...

Blackbox AI is a multi‑agent coding platform that runs several AI models in parallel and uses an orchestration layer to select the best implementation. It offers autonomous agents, IDE integrations, and on‑premise deployment for secure, large‑scale development. By coordinating multiple...
Vertical AI startups face a paradox in 2026: funding exploded 85% to $211 billion while enterprise IT budgets barely grow 2% and consolidate vendors. Traditional SaaS GTM tactics—outbound blasts, demo‑first pitches, and volume‑driven pipelines—no longer win because buyers pick a preliminary...

The 2025 earnings season showed major U.S. banks turning transaction banking into a digital platform rather than a back‑office utility. Investments in cloud‑native cores, APIs and event‑driven architectures now deliver real‑time cash visibility and faster cross‑border settlement. Executives highlighted revenue...

Retargeting ads on Meta, Google, and LinkedIn let B2B marketers re‑engage prospects who have interacted with their content, shortening sales cycles at low cost. The guide recommends starting with a simple 180‑day website‑visitor audience and allocating roughly 10‑15% of total...
GeoCue announced a distribution partnership with Coptrz, the UK’s leading commercial drone expert, to bring its TrueView LiDAR sensor lineup and LP360 processing software to British surveyors and engineers. The collaboration gives Coptrz access to the full range of GeoCue...
Gustavo Oduber‑Quigley founded OQ AI Creative Media to bring enterprise‑grade artificial intelligence to small‑ and medium‑sized businesses. His platform deploys custom‑trained AI receptionists that handle calls, messages, bookings and follow‑ups, delivering 24/7 customer engagement without extra staff. Powered by the...
Merciv emerged from stealth with a $14 million seed round led by AI x IA, a partnership between Off Road Capital and Commonwealth Asset Management. Over two years, the startup proved its AI‑native consumer intelligence platform with several Fortune 500 companies, securing enterprise traction...

The Martech Zone tool lets users input a URL and optionally POST data to capture the complete HTTP request‑response cycle, including every redirect and header. It categorises headers—general, request, response, and entity—so users can quickly identify content type, caching policies,...

Establishing a secure supply chain now starts with early, cross‑functional purchasing controls. Development, quality, and procurement teams must collaborate to define requirements, qualify suppliers, and create quality agreements before scale‑up. The Parenteral Drug Association’s upcoming ANSI/PDA Standard 001‑2020 formalizes these expectations...
Liber & Co., founded in 2011 by three Texas friends, has grown from a single pot of syrup to multiple 1,500‑gallon tanks supplying premium non‑alcoholic cocktail syrups worldwide. The company’s DIY ethos drives in‑house manufacturing, warehousing, marketing and global sales,...

O3 Solutions has launched Otto, an AI‑powered personal assistant embedded in its project execution platform for capital construction projects. Otto lets users ask natural‑language questions and receive real‑time answers, visualizations, and risk insights drawn from live project data and Advanced...

Looper Insights, a leading CTV merchandising analytics platform, has added Content Type and Genre filtering to its Merchandising module. The new tools let users isolate placements by App, Movie, TV Show, as well as sub‑categories like App Bundles and Content...

The term “AI slop” now describes low‑quality, mass‑produced email copy generated by large language models. Recent LinkedIn data shows AI‑sounding language depresses open and click‑through rates, threatening sender reputation and brand trust. The article outlines three practical fixes: crafting detailed...

Corsica Technologies reported a 105% year‑over‑year increase in managed‑services bookings for 2025, driven by heightened demand for AI‑enabled automation and integrated security solutions. The company bolstered its portfolio by acquiring AccountabilIT, adding deep Microsoft and cybersecurity capabilities at scale. Strategic...

Meta announced it will retire Horizon Workrooms, its business‑focused VR collaboration app, on 16 February 2026 and cease sales of commercial Quest headsets by 20 February 2026. The move signals a strategic pivot toward artificial‑intelligence initiatives while keeping its consumer‑oriented VR lineup intact. Meta...
In 2026 businesses are reverting to hardware‑centric SMS gateways to gain control, cost predictability, and reliable high‑volume messaging. Skyline emerges as the leading low‑cost provider, offering multi‑port modems that can send up to 5,440 SMS per minute and support auto‑SIM...
Quantiphi has secured a USPTO patent for the AI-driven three-way comparison engine embedded in its Dociphi platform. The patented system enables simultaneous visual validation of multiple document versions, highlighting entity differences and routing discrepancies through a secure Human-in-the-Loop workflow. Designed...
Dialpad announced the launch of its full suite of real‑time AI communication tools in Japan, partnering with SoftBank to accelerate adoption across enterprises and SMBs. The offering includes Japanese transcription, AI‑generated Recaps with action items, and live coaching, all powered...

Soterix Systems announced Paul Smith as Executive Vice President of Sales for North America, tasked with accelerating adoption of its NexaiQ true‑AI cloud platform. Smith arrives from Salient Systems after more than a decade leading enterprise AI sales teams. He...
LiveDeskCal unveiled three Windows‑11 calendar widget tiers, adding cloud sync and CRM integration to its always‑visible desktop calendar. The free version offers offline scheduling, while the $4.95 Lite tier syncs two‑way with Google Calendar and Outlook Online. The $9.95 Pro...
ITG’s Storyteq platform will embed Adobe Firefly’s generative AI services, expanding its AI toolkit for content creation. The integration couples Firefly’s creative models with ITG’s proprietary Halo Intelligence, enabling automated, personalized content suggestions across the marketing workflow. Gartner has already...

BidX is an AI‑driven platform that centralizes Amazon and Walmart marketplace advertising, automating campaign creation, bid management, and reporting. The solution claims up to 12× faster campaign setup, a 36% lift in ROAS after six weeks, and 43% sales growth...

Kroger is extending its grocery delivery footprint by integrating nearly 2,700 of its stores into Uber's ecosystem, including Uber Eats and Postmates, for same‑day service. The move mirrors its existing DoorDash partnership and aims to capture shoppers seeking convenience amid...

After steering DocuSign to a landmark IPO, former CEO Court Lorenzini launched Founder Nexus, a membership‑based platform that pairs entrepreneurs with peer mentors worldwide. The service eschews equity stakes and fees, instead using a five‑tier matching system to connect founders...
Choosing a vendor portal with the right features can dramatically improve supply‑chain efficiency and vendor relationships. Key capabilities include a user‑friendly interface, secure document management, real‑time communication, customizable dashboards, and robust integration with ERP or accounting systems. These functions streamline...

The weekly SaasRise CEO Mastermind covered a breadth of operational challenges—from account‑management hiring and development team documentation to AI adoption, investor pressure, and go‑to‑market tactics. Key takeaways include hiring account managers as "farmers" with solid base pay, prioritizing senior developer...
Gigs, a leader in embedded connectivity, has appointed former Adyen Global Head of Payments Edgar Verschuur as Head of Connectivity. Verschuur will spearhead Gigs' strategic push into local consumer plans, global roaming solutions, and enterprise connectivity offerings. The hire signals...

Sprinklr, the AI‑native Unified Customer Experience Management platform, has been named the Innovative Products winner in the 2026 BIG Innovation Awards. The honor highlights Sprinklr’s AI agents, purpose‑built to automate and optimize marketing, care, research, and commerce workflows. Executives say...

Emplifi announced a strategic partnership with Reddit, embedding Reddit’s Enterprise API into its Emplifi Fuel execution engine. The integration delivers real‑time, unfiltered community conversations to the platform’s AI‑powered analytics, turning raw signals into industry‑specific recommendations for retail, CPG, sports and...
KH Brokers and LaunchVector dominate the e‑commerce acquisition niche with contrasting business models. KH Brokers acts as a brokerage, delivering a high‑volume, vetted deal pipeline that has facilitated over $14 million in Flippa transactions and offers 100 % ownership at modest profit...

Cadent announced two senior executive appointments: Kim Tingler as Chief People Officer and Daniella Krieger as Senior Vice President of Marketing. Tingler brings over 15 years of HR leadership in media and technology, while Krieger adds 17 years of brand...

Metadata.io and VPofMarketing.com released a report showing AI fluency is reshaping B2B marketing careers. While 40% of firms cut marketing headcount, AI‑fluent GTM professionals earn up to three times higher salaries and advance faster. The study finds a single AI‑savvy...

Calabrio announced Omni Agent Intelligence, a vendor‑agnostic layer built into Calabrio ONE that consolidates quality and performance data for both human and AI agents. The solution works across CCaaS, CRM, ITSM and AI platforms, delivering a single dashboard for sentiment,...

The Interactive Advertising Bureau (IAB) unveiled its first AI Transparency and Disclosure Framework, offering a risk‑based guide for brands, agencies, publishers and platforms. The model requires disclosure only when AI materially changes a consumer’s perception of authenticity, identity or representation,...

In this episode, Hugh Thomas of Javelin Strategy maps the complex AR/AP value chain and explains how banks and card networks can find sustainable roles without overreaching into procurement. He highlights successful partnerships—such as Mastercard with SAP Taulia and Visa’s...

Titan OS announced that waipu.tv, Germany’s leading open IPTV platform, is now available on all Titan OS‑powered smart TVs. The integration places over 300 live channels, more than 70 pay‑TV options, and a library of roughly 40,000 on‑demand titles directly...
Danish robotics firm 4XROBOTS announced a U.S. expansion focused on greenhouse automation, appointing Nick Chambers as Head of Global Market Development and Insight. The company joined the Association for Advancing Automation (A3) to forge partnerships with North American integrators and...
Transaction Network Services (TNS) has added a direct connection to the Japan Alternative Market (JAX), extending its market‑data infrastructure across the Asia‑Pacific region. The new link delivers JAX’s data feeds through TNS’s managed global network, offering clients low‑latency, reliable access....

Teamwork.com introduces an AI‑enhanced project management platform tailored for marketing agencies, consultants, and client‑facing teams. It consolidates tasks, approvals, time tracking, and resource planning into a single system, reducing fragmented communication and bottlenecks. AI‑driven workload and capacity tools help managers...

UK retailers face over £27 billion annual cost from product returns, a strain amplified after the holiday season. Infobip highlights Rich Communication Services (RCS) and WhatsApp as tools to curb returns by delivering rich media, personalized post‑purchase support, and in‑app return...

Mitel unveiled an enhanced Global Partner Program that unifies its partner ecosystem under a points‑based framework, offering higher discounts, retention incentives, and new specialization recognitions in verticals and AI. The program builds on the 2025 partner experience improvements and aims...

Kevel, a leading retail‑media technology provider, announced the appointment of Jaclyn Nix as chief operating officer. Nix arrives with more than 18 years of digital‑marketing experience and a record of launching over 40 retail‑media programs. Her hire coincides with Kevel’s...