Break the AI Hamster Wheel with Dual-Track Exploration
Oof. I feel like I’ve been on an AI hamster wheel. 🐹 I think a lot of others have as well. I’m experimenting with a couple of ways to get out of it… The AI Hamster Wheel 1. New AI improvements come out. 2. I add them to my list to try out and implement. 3. But then I have a long list of existing work/goals that consume my time. 4. More new AI improvements come out. The result? My list only grows and my adoption can remain surface-level in a lot of places. No time to truly step back and think about how I might do something completely differently. And I think I’m probably in the top 10% in terms of my own adoption of AI. So, how do you break out? I think you need dual tracks: 1. Continuously try new things in your day to day work flows. 2. Create periodic dedicated containers to go deeper and take higher risk exploration swings. #2 is extremely hard. I’m a Founder/CEO. I’m a father of two young, very demanding boys. I’m in my early 40’s, trying to maintain my health. But honestly, it feels like if I don’t do it, I’ll be that irrelevant 45-year-old in tech talking about the good ol’ days at HubSpot from two decades ago. So in January, I’m organizing a long weekend with about 6 friends. We are going to stay in a nearby Airbnb. In the morning and early afternoon we are all going to go deep on something. In the afternoon/evening we are going to do a show and tell. My hypothesis on this: - I get to go deep on something but also learn from others. More juice in the squeeze. - I think the group environment will help on accountability. - Changing my physical environment will help me get in a different head space than my day to day. The same principle applies to teams. I think you need dual tracks: 1. Your core team needs to be continuously trying things in their day to day. 2. You need to create a separate, dedicated container to create focus and take higher risk swings. Some teams have done hack weeks, etc. I don’t think it will be enough for most. The most effective orgs I’ve talked to have a completely separate team, dedicated to experimenting ways to do things with AI. The second team is needed because: a. It creates dedicated time, people, and space to take bigger swings. b. You can create the right environment to take riskier swings c. You can choose the right people for the task (because not everyone is well suited for this) To getting off the hamster wheel!
Three Simple Steps to Defuse Upset Customers
While teaching a workshop this morning, I had a salesperson come up to me during a break and said, "Marcus, I don't do well with conflict. When a customer is upset, I freeze. Can you help?" This simple question led...
AI-Driven GTM: Top Marketing Tactics Revealed
SaaStr AI Live: Whats Working in Marketing as AI runs GTM https://t.co/ZsGOSMSkwk
Great Agencies Are Brutally Honest and Action‑focused
Some of the most important conversations between agency and brand happen when performance is rough. Some agencies will lie to you and tell you what you want to hear. Good agencies will tell you the truth. Great agencies will tell you the truth...
Align Story, Trust, and Media for Founder Brand Growth
Every great founder brand lives at the intersection of three forces: 1. Storytelling creates understanding. 2. Founder branding creates trust. 3. New media creates distribution. When those three align, everything compounds. Every launch, every post, every interview reinforces the same...
Boldness Is a Strategic Must for B2B Success
Why #B2B boldness is a strategic – not a superficial – necessity https://t.co/N1rOXy6020
New B2B Playbook Guarantees ROI
The New B2B Playbook to Guarantee ROI (with Eric Siu and Adam Robinson)) https://t.co/cf6xewyowH
Switch to Omnisend: Reliable Automation Boosts Revenue
Some of our clients switched email platforms 6 months ago, and it changed everything. Before, they were stuck paying for bloated platforms with: → Features they never used → Flows that randomly broke → Support that took days to respond → Revenue leaking from unreliable...
Adobe Acquires Semrush, Expands AI Marketing Suite
.@Adobe is buying @semrush in a $1.9 billion all-cash deal and adding the platform to Adobe Experience Cloud and its AI marketing stack. https://t.co/XyLSgAliBw via @MattGSouthern, @sejournal Great news for Semrush founders. But for customers and affiliates? We'll see.
Turn Data Into Decisions With Three Skill Stages
Most companies aren’t struggling with a lack of data. They’re struggling because nobody can turn that data into decisions. Brilliant analysts are producing insights that go nowhere. Dashboards sit unused. Reports gather dust in inboxes. The problem isn't the data...
Integrate Market Research to Navigate 2026 Volatility
For those deep in planning for 2026, I truly believe that one of the most valuable things you can bring in is research about the broader market. There are a great many ways to get it, and of course Share...
Win SEO by Optimizing for AI Discovery Now
ChatGPT SEO is wide open in 2025. We’re winning right now by doing three things: - Going after bottom-funnel keywords (comparisons + alternatives = highest intent). - Earning citations (the hard way) on YouTube, Reddit, and Wikipedia so AI models surface our...
Customer-First Companies Win: 10 Proven Practices
all successful companies are alike, each unsuccessful company is unsuccessful in its own way... all successful companies are alike: actually, truly, seriously, customer-first 🏆 below are 10 ways to explain what that means it's not just that they have Customer...
Day One of MPB2B Ignites B2B Community Collaboration
Day one of #mpb2b was another great community experience for B2B marketers! From the marching band opening to Ann and Brett’s keynotes to really great sessions, and a “friendsgiving networking event, the day did not disappoint. Now that my presentation...
Penny's End Forces Marketers to Rethink .99 Pricing
Is "charm pricing" about to get less charming?! As American marketers contemplate the discontinuation of the penny, they'll need to rethink those prices that end in .99. Numerous behavioral science studies show they motivate purchases. But with pennies disappearing, what...
Repairing Company Culture After Layoffs: Leadership Strategies
Layoffs can shake company culture. Here’s how leaders can repair it. https://t.co/gRgzFhsPsd

Customers Spot Your Branding Gaps Before You Do
#Branding Blind Spots Your Customers Notice Before You Do [NEW POST] - B2B Marketing Blog | Webbiquity - https://t.co/pDWtyE4928 https://t.co/VUNVCZswdq
B2B Marketing Needs a New Brand‑First, AI‑Augmented Playbook
At #mpb2b this week, Jon Miller was pretty clear: the old playbook for B2B marketing is broken. Are the days of short termism B2B marketing and the MQL over? He shared a new playbook that leans into building brand, trust,...
Tell a Better Story to Cut CAC and Boost ROAS
If you want to fix your CAC, tell a better story. • Write for belief • Make the outcome feel urgent • Show what life looks like after using the product ROAS follows clarity.
Scale Beyond $100k by Perfecting Your Offer
Your ads need a new lens more than anything else. Before you test another format, fix the offer it’s pointing at. No one scales past $100k/mo without understanding why people actually buy.
Boost Pipeline Efficiency and Predictability for 2026
I've heard it called Proof Velocity as well as Speed to Confidence. Either way, there are insights in this report that will help you accelerate pipeline efficiency and predictability in 2026. Thanks again to Braydan Young and the team at...
Rethink Marketing: Beyond Sales Support to Customer‑Centric Strategy
It’s often said in B2B tech that marketing’s job is to make sales easier, and I see that as a deep-rooted problem. Not just because of how self-minimizing this perspective is, but how strategically limiting. In a world where marketing...

IPO Peaks Fade: Patience Beats Day‑One Hype
What happened in 2025 IPOs if you bought near the peak: Figma (FIG): -74% 📉 Circle (CRCL): -73% 📉 CoreWeave (CRWV): -58% 📉 Klarna (KLNA): -38% 📉 Omada (OMDA): -31% 📉 Chime (CHYM): -30% 📉 Hinge Health (HNGE): -27% 📉 eToro (ETOR): -21% 📉 Average decline from peak: -44% The...
AI Enhances Authentic Brand Connection, Not Replaces Humanity
Navigating the future of marketing isn't just about adopting new tech, it's about fundamentally rethinking how your brand connects, tells its story, and builds trust in an AI-powered world. I've seen countless leaders grapple with this shift – the tension...
Avoid Content Sameness: Build a Strong Marketing Operating System
Let's talk about content marketing in 2026 for a sec... So - here's your Tuesday existential question: if every brand pumps out the same AI-glossed content at the same time… does any of it actually exist? Or does it all...
Three Humans, Twenty AI Agents: Same Revenue, Less Drama
In 2020, we had so many folks on Team SaaStr, we needed a second office. 20+. 3 designers, 5 in sales, 3 in content, etc. Today, we have 3 full-time folks and ... 20 full time AI agents Same scale,...
AI Agent Handles 77 Conversations, Amplifying Small Team Power
Our general AI Agent (“Digital Jason”) handled 77 conversations and 203 messages yesterday. Most were pretty good, I am sure. But the real point is I couldn’t have done it. Nor could our tiny team. This is some of the...
Original Research Drives Higher B2B ROI
Report Links Original Research to Higher #B2B ROI https://t.co/oMcf4xnBnB
Craft Problem‑Solving B2B Content That Drives Conversions
How to Create Problem-Solving Content that Converts - B2B Marketing Blog | Webbiquity - https://t.co/1ihX0PUy6t via @seosmarty
Data Access Drives AI Adoption in B2B Marketing
Data Accessibility Affecting AI Adoption for #B2B Marketers: Hightouch https://t.co/PKnmZ9S6SV
A Simple Framework for Delivering Bad News Effectively
Every leader eventually faces the moment they fear.....delivering bad news. Handled poorly, it drains trust and momentum. Handled well, it preserves dignity and helps people move forward. In my latest MIT Sloan Management Review article, I share a simple framework...

Explore Top B2B AI VCs with SaaStr Research
Want to learn more about top VCs in B2B + AI? Browse our new SaaStr AI Research VCs -> https://t.co/3JyImX3jMX We'll even help pick the best ones for you (and much more to come) https://t.co/rG7K5x5YYU
Build a Best Answer Brand with Full‑Funnel Thought Leadership
I had a great (and full) session this morning at #mpb2b in Boston presenting on Full Funnel Thought Leadership, our new research report and how to build a Best Answer Brand using the TopRank Marketing BAM Framework. Thanks Pam Didner...

Authority Grows Through Relentless Persistence, Not Quick Wins
James Dyson built 5,127 prototypes before launching his first bagless vacuum... You posted on X for 26 days before deciding "it doesn't work" and giving up. Today Dyson is an $8.6B company... and you're still stressed out because you're wholly reliant...
Brand Health Drives Performance: Measure Beyond Short‑Term Metrics
My big passion with Storybook is about giving strategic shape to brand. One of the big reasons that I believe brand gets underinvested is because the way our measurement has been set up favors short-term direct response efforts and causes...
Boost B2B Marketing Innovation Through Creative Teams
Who else is at MarketingProfs #MPB2B Forum in Boston? Check out my session tomorrow morning on driving B2B Marketing Innovation by fostering a more creative team. Can’t make it? No worries. Sign up for my free newsletter and stay up...

20 Years of Revealing What Users Actually Do
Crazy Egg turns twenty this month. The part that stayed constant is simple. We set out to show what users actually do on a web page, and that view changed how people built. We’ve been working on something that brings that feeling...
AI Floods Content, Makes Original Thought the New Scarcity
50% of the internet's content is now AI-generated. After 3 hrs deep in Graphite's full data science report, I can tell you: What you're celebrating as an opportunity is actually a warning sign. Graphite 's data science team analyzed 65,000...
Rapid Growth, Not Just Features, Defines an AI Native
How to know if you are an “AI Native” start-up: 🚀 You are growing much, much faster than last year Otherwise, you just have AI Features
B2B Neglects Deep Customer Research Compared to B2C
customer research in B2B vs. B2C: B2B: - UX product research B2C: - focus groups - surveys - 1:1 interviews - at home ethnographies - shopper research at the store - website heatmap - social media monitoring - 3rd party...
Google’s SEO Response to Cloudflare 5xx Outage
A Cloudflare outage is causing 5xx errors for many sites. Here’s how Google handles short server spikes and what to watch in SEO reports. https://t.co/F55PAfwISx via @MattGSouthern, @sejournal
Clear First Touchpoints Drive Automatic Customer Retention
Retention starts at the first touchpoint: • Deliver it quickly • Promise the right thing • Set the next step clearly When expectations are clear, retention feels automatic.
PMF Isn't Enough Without Fit Across Offer, Channel, Delivery
Founders say “we’ve got PMF.” But do you have: • Offer-audience fit? • Channel-message fit? • Delivery-expectation fit? If any one’s off, scale breaks.
Beautiful UI Is the New SaaS Baseline
Make Your SaaS UI/UX Beautiful ✨ The first step to building a successful SaaS business isn’t marketing...it’s beauty. Build a product so intuitive, clean and obviously useful that people fall in love the moment they touch it. Solve a Real...
AI-Driven SaaS Funding Surge Fuels M&A Activity
This Week in SaaS: Nov 11–17, 2025 💸 Big SaaS VC Rounds Parallel Web Systems – $100M Series A to fuel AI-search infrastructure & GTM Beacon Biosignals – $86M Series B to accelerate neuro-diagnostics insights Scribe – $75M Series C...
AI Should Amplify Product Value, Not Just Code Output
The goal of implementing AI on product teams isn’t to produce more code. It’s to produce more product value that your customers adopt. The historical constraint was engineering. As a result, I think there has been an over focus on adopting...