B2B Growth Social Media and Updates

Three Simple Steps to Defuse Upset Customers
SocialNov 19, 2025

Three Simple Steps to Defuse Upset Customers

While teaching a workshop this morning, I had a salesperson come up to me during a break and said, "Marcus, I don't do well with conflict. When a customer is upset, I freeze. Can you help?" This simple question led...

By Marcus Sheridan
AI-Driven GTM: Top Marketing Tactics Revealed
SocialNov 19, 2025

AI-Driven GTM: Top Marketing Tactics Revealed

SaaStr AI Live: Whats Working in Marketing as AI runs GTM https://t.co/ZsGOSMSkwk

By Jason Lemkin
Great Agencies Are Brutally Honest and Action‑focused
SocialNov 19, 2025

Great Agencies Are Brutally Honest and Action‑focused

Some of the most important conversations between agency and brand happen when performance is rough. Some agencies will lie to you and tell you what you want to hear. Good agencies will tell you the truth. Great agencies will tell you the truth...

By Kody Nordquist
Align Story, Trust, and Media for Founder Brand Growth
SocialNov 19, 2025

Align Story, Trust, and Media for Founder Brand Growth

Every great founder brand lives at the intersection of three forces: 1. Storytelling creates understanding. 2. Founder branding creates trust. 3. New media creates distribution. When those three align, everything compounds. Every launch, every post, every interview reinforces the same...

By Hiten Shah
Boldness Is a Strategic Must for B2B Success
SocialNov 19, 2025

Boldness Is a Strategic Must for B2B Success

Why #B2B boldness is a strategic – not a superficial – necessity https://t.co/N1rOXy6020

By Marissa Pick
New B2B Playbook Guarantees ROI
SocialNov 19, 2025

New B2B Playbook Guarantees ROI

The New B2B Playbook to Guarantee ROI (with Eric Siu and Adam Robinson)) https://t.co/cf6xewyowH

By Eric Siu
Switch to Omnisend: Reliable Automation Boosts Revenue
SocialNov 19, 2025

Switch to Omnisend: Reliable Automation Boosts Revenue

Some of our clients switched email platforms 6 months ago, and it changed everything. Before, they were stuck paying for bloated platforms with: → Features they never used → Flows that randomly broke → Support that took days to respond → Revenue leaking from unreliable...

By Kody Nordquist
Adobe Acquires Semrush, Expands AI Marketing Suite
SocialNov 19, 2025

Adobe Acquires Semrush, Expands AI Marketing Suite

.@Adobe is buying @semrush in a $1.9 billion all-cash deal and adding the platform to Adobe Experience Cloud and its AI marketing stack. https://t.co/XyLSgAliBw via @MattGSouthern, @sejournal Great news for Semrush founders. But for customers and affiliates? We'll see.

By Tom Pick
Turn Data Into Decisions With Three Skill Stages
SocialNov 19, 2025

Turn Data Into Decisions With Three Skill Stages

Most companies aren’t struggling with a lack of data. They’re struggling because nobody can turn that data into decisions. Brilliant analysts are producing insights that go nowhere. Dashboards sit unused. Reports gather dust in inboxes. The problem isn't the data...

By Nancy Duarte
Integrate Market Research to Navigate 2026 Volatility
SocialNov 19, 2025

Integrate Market Research to Navigate 2026 Volatility

For those deep in planning for 2026, I truly believe that one of the most valuable things you can bring in is research about the broader market. There are a great many ways to get it, and of course Share...

By Liam Moroney
Win SEO by Optimizing for AI Discovery Now
SocialNov 19, 2025

Win SEO by Optimizing for AI Discovery Now

ChatGPT SEO is wide open in 2025. We’re winning right now by doing three things: - Going after bottom-funnel keywords (comparisons + alternatives = highest intent). - Earning citations (the hard way) on YouTube, Reddit, and Wikipedia so AI models surface our...

By Eric Siu
Customer-First Companies Win: 10 Proven Practices
SocialNov 19, 2025

Customer-First Companies Win: 10 Proven Practices

all successful companies are alike, each unsuccessful company is unsuccessful in its own way... all successful companies are alike: actually, truly, seriously, customer-first 🏆 below are 10 ways to explain what that means it's not just that they have Customer...

By Anna Furmanov
Day One of MPB2B Ignites B2B Community Collaboration
SocialNov 19, 2025

Day One of MPB2B Ignites B2B Community Collaboration

Day one of #mpb2b was another great community experience for B2B marketers! From the marching band opening to Ann and Brett’s keynotes to really great sessions, and a “friendsgiving networking event, the day did not disappoint. Now that my presentation...

By Lee Odden
Penny's End Forces Marketers to Rethink .99 Pricing
SocialNov 19, 2025

Penny's End Forces Marketers to Rethink .99 Pricing

Is "charm pricing" about to get less charming?! As American marketers contemplate the discontinuation of the penny, they'll need to rethink those prices that end in .99. Numerous behavioral science studies show they motivate purchases. But with pennies disappearing, what...

By Nancy Harhut
Repairing Company Culture After Layoffs: Leadership Strategies
SocialNov 19, 2025

Repairing Company Culture After Layoffs: Leadership Strategies

Layoffs can shake company culture. Here’s how leaders can repair it. https://t.co/gRgzFhsPsd

By Tom Pick
Customers Spot Your Branding Gaps Before You Do
SocialNov 19, 2025

Customers Spot Your Branding Gaps Before You Do

#Branding Blind Spots Your Customers Notice Before You Do [NEW POST] - B2B Marketing Blog | Webbiquity - https://t.co/pDWtyE4928 https://t.co/VUNVCZswdq

By Tom Pick
B2B Marketing Needs a New Brand‑First, AI‑Augmented Playbook
SocialNov 19, 2025

B2B Marketing Needs a New Brand‑First, AI‑Augmented Playbook

At #mpb2b this week, Jon Miller was pretty clear: the old playbook for B2B marketing is broken. Are the days of short termism B2B marketing and the MQL over? He shared a new playbook that leans into building brand, trust,...

By Lee Odden
Tell a Better Story to Cut CAC and Boost ROAS
SocialNov 19, 2025

Tell a Better Story to Cut CAC and Boost ROAS

If you want to fix your CAC, tell a better story. • Write for belief • Make the outcome feel urgent • Show what life looks like after using the product ROAS follows clarity.

By Kody Nordquist
Scale Beyond $100k by Perfecting Your Offer
SocialNov 19, 2025

Scale Beyond $100k by Perfecting Your Offer

Your ads need a new lens more than anything else. Before you test another format, fix the offer it’s pointing at. No one scales past $100k/mo without understanding why people actually buy.

By Kody Nordquist
Boost Pipeline Efficiency and Predictability for 2026
SocialNov 19, 2025

Boost Pipeline Efficiency and Predictability for 2026

I've heard it called Proof Velocity as well as Speed to Confidence. Either way, there are insights in this report that will help you accelerate pipeline efficiency and predictability in 2026. Thanks again to Braydan Young and the team at...

By Matt Heinz
Rethink Marketing: Beyond Sales Support to Customer‑Centric Strategy
SocialNov 19, 2025

Rethink Marketing: Beyond Sales Support to Customer‑Centric Strategy

It’s often said in B2B tech that marketing’s job is to make sales easier, and I see that as a deep-rooted problem. Not just because of how self-minimizing this perspective is, but how strategically limiting. In a world where marketing...

By Liam Moroney
IPO Peaks Fade: Patience Beats Day‑One Hype
SocialNov 19, 2025

IPO Peaks Fade: Patience Beats Day‑One Hype

What happened in 2025 IPOs if you bought near the peak: Figma (FIG): -74% 📉 Circle (CRCL): -73% 📉 CoreWeave (CRWV): -58% 📉 Klarna (KLNA): -38% 📉 Omada (OMDA): -31% 📉 Chime (CHYM): -30% 📉 Hinge Health (HNGE): -27% 📉 eToro (ETOR): -21% 📉 Average decline from peak: -44% The...

By Jason Lemkin
AI Enhances Authentic Brand Connection, Not Replaces Humanity
SocialNov 18, 2025

AI Enhances Authentic Brand Connection, Not Replaces Humanity

Navigating the future of marketing isn't just about adopting new tech, it's about fundamentally rethinking how your brand connects, tells its story, and builds trust in an AI-powered world. I've seen countless leaders grapple with this shift – the tension...

By Juntae DeLane
Avoid Content Sameness: Build a Strong Marketing Operating System
SocialNov 18, 2025

Avoid Content Sameness: Build a Strong Marketing Operating System

Let's talk about content marketing in 2026 for a sec... So - here's your Tuesday existential question: if every brand pumps out the same AI-glossed content at the same time… does any of it actually exist? Or does it all...

By Robert Rose
Three Humans, Twenty AI Agents: Same Revenue, Less Drama
SocialNov 18, 2025

Three Humans, Twenty AI Agents: Same Revenue, Less Drama

In 2020, we had so many folks on Team SaaStr, we needed a second office. 20+. 3 designers, 5 in sales, 3 in content, etc. Today, we have 3 full-time folks and ... 20 full time AI agents Same scale,...

By Jason Lemkin
AI Agent Handles 77 Conversations, Amplifying Small Team Power
SocialNov 18, 2025

AI Agent Handles 77 Conversations, Amplifying Small Team Power

Our general AI Agent (“Digital Jason”) handled 77 conversations and 203 messages yesterday. Most were pretty good, I am sure. But the real point is I couldn’t have done it. Nor could our tiny team. This is some of the...

By Jason Lemkin
Original Research Drives Higher B2B ROI
SocialNov 18, 2025

Original Research Drives Higher B2B ROI

Report Links Original Research to Higher #B2B ROI https://t.co/oMcf4xnBnB

By Marissa Pick
Craft Problem‑Solving B2B Content That Drives Conversions
SocialNov 18, 2025

Craft Problem‑Solving B2B Content That Drives Conversions

How to Create Problem-Solving Content that Converts - B2B Marketing Blog | Webbiquity - https://t.co/1ihX0PUy6t via @seosmarty

By Tom Pick
Data Access Drives AI Adoption in B2B Marketing
SocialNov 18, 2025

Data Access Drives AI Adoption in B2B Marketing

Data Accessibility Affecting AI Adoption for #B2B Marketers: Hightouch https://t.co/PKnmZ9S6SV

By Marissa Pick
A Simple Framework for Delivering Bad News Effectively
SocialNov 18, 2025

A Simple Framework for Delivering Bad News Effectively

Every leader eventually faces the moment they fear.....delivering bad news. Handled poorly, it drains trust and momentum. Handled well, it preserves dignity and helps people move forward. In my latest MIT Sloan Management Review article, I share a simple framework...

By Nancy Duarte
Explore Top B2B AI VCs with SaaStr Research
SocialNov 18, 2025

Explore Top B2B AI VCs with SaaStr Research

Want to learn more about top VCs in B2B + AI? Browse our new SaaStr AI Research VCs -> https://t.co/3JyImX3jMX We'll even help pick the best ones for you (and much more to come) https://t.co/rG7K5x5YYU

By Jason Lemkin
Build a Best Answer Brand with Full‑Funnel Thought Leadership
SocialNov 18, 2025

Build a Best Answer Brand with Full‑Funnel Thought Leadership

I had a great (and full) session this morning at #mpb2b in Boston presenting on Full Funnel Thought Leadership, our new research report and how to build a Best Answer Brand using the TopRank Marketing BAM Framework. Thanks Pam Didner...

By Lee Odden
Authority Grows Through Relentless Persistence, Not Quick Wins
SocialNov 18, 2025

Authority Grows Through Relentless Persistence, Not Quick Wins

James Dyson built 5,127 prototypes before launching his first bagless vacuum... You posted on X for 26 days before deciding "it doesn't work" and giving up. Today Dyson is an $8.6B company... and you're still stressed out because you're wholly reliant...

By Katelyn Bourgoin
Brand Health Drives Performance: Measure Beyond Short‑Term Metrics
SocialNov 18, 2025

Brand Health Drives Performance: Measure Beyond Short‑Term Metrics

My big passion with Storybook is about giving strategic shape to brand. One of the big reasons that I believe brand gets underinvested is because the way our measurement has been set up favors short-term direct response efforts and causes...

By Liam Moroney
Boost B2B Marketing Innovation Through Creative Teams
SocialNov 18, 2025

Boost B2B Marketing Innovation Through Creative Teams

Who else is at MarketingProfs #MPB2B Forum in Boston? Check out my session tomorrow morning on driving B2B Marketing Innovation by fostering a more creative team. Can’t make it? No worries. Sign up for my free newsletter and stay up...

By Melanie Deziel
20 Years of Revealing What Users Actually Do
SocialNov 18, 2025

20 Years of Revealing What Users Actually Do

Crazy Egg turns twenty this month. The part that stayed constant is simple. We set out to show what users actually do on a web page, and that view changed how people built. We’ve been working on something that brings that feeling...

By Hiten Shah
AI Floods Content, Makes Original Thought the New Scarcity
SocialNov 18, 2025

AI Floods Content, Makes Original Thought the New Scarcity

50% of the internet's content is now AI-generated. After 3 hrs deep in Graphite's full data science report, I can tell you: What you're celebrating as an opportunity is actually a warning sign. Graphite 's data science team analyzed 65,000...

By Amos Joseph
Rapid Growth, Not Just Features, Defines an AI Native
SocialNov 18, 2025

Rapid Growth, Not Just Features, Defines an AI Native

How to know if you are an “AI Native” start-up: 🚀 You are growing much, much faster than last year Otherwise, you just have AI Features

By Jason Lemkin
B2B Neglects Deep Customer Research Compared to B2C
SocialNov 18, 2025

B2B Neglects Deep Customer Research Compared to B2C

customer research in B2B vs. B2C: B2B: - UX product research B2C: - focus groups - surveys - 1:1 interviews - at home ethnographies - shopper research at the store - website heatmap - social media monitoring - 3rd party...

By Anna Furmanov
Google’s SEO Response to Cloudflare 5xx Outage
SocialNov 18, 2025

Google’s SEO Response to Cloudflare 5xx Outage

A Cloudflare outage is causing 5xx errors for many sites. Here’s how Google handles short server spikes and what to watch in SEO reports. https://t.co/F55PAfwISx via @MattGSouthern, @sejournal

By Tom Pick
Clear First Touchpoints Drive Automatic Customer Retention
SocialNov 18, 2025

Clear First Touchpoints Drive Automatic Customer Retention

Retention starts at the first touchpoint: • Deliver it quickly • Promise the right thing • Set the next step clearly When expectations are clear, retention feels automatic.

By Kody Nordquist
PMF Isn't Enough Without Fit Across Offer, Channel, Delivery
SocialNov 18, 2025

PMF Isn't Enough Without Fit Across Offer, Channel, Delivery

Founders say “we’ve got PMF.” But do you have: • Offer-audience fit? • Channel-message fit? • Delivery-expectation fit? If any one’s off, scale breaks.

By Kody Nordquist
Beautiful UI Is the New SaaS Baseline
SocialNov 18, 2025

Beautiful UI Is the New SaaS Baseline

Make Your SaaS UI/UX Beautiful ✨ The first step to building a successful SaaS business isn’t marketing...it’s beauty. Build a product so intuitive, clean and obviously useful that people fall in love the moment they touch it. Solve a Real...

By Ryan Allis
AI-Driven SaaS Funding Surge Fuels M&A Activity
SocialNov 18, 2025

AI-Driven SaaS Funding Surge Fuels M&A Activity

This Week in SaaS: Nov 11–17, 2025 💸 Big SaaS VC Rounds Parallel Web Systems – $100M Series A to fuel AI-search infrastructure & GTM Beacon Biosignals – $86M Series B to accelerate neuro-diagnostics insights Scribe – $75M Series C...

By Ryan Allis
AI Should Amplify Product Value, Not Just Code Output
SocialNov 17, 2025

AI Should Amplify Product Value, Not Just Code Output

The goal of implementing AI on product teams isn’t to produce more code. It’s to produce more product value that your customers adopt. The historical constraint was engineering. As a result, I think there has been an over focus on adopting...

By Brian Balfour