Know What's Happening in Marketing

Today's Marketing Pulse

Google rolls out AI‑qualified call leads to boost ad measurement

Google Ads introduced an AI‑qualified call leads feature that evaluates the substance of inbound calls, creates call summaries and tags, and feeds higher‑quality signals into smart bidding and reporting. Call recording is enabled by default, except for healthcare and financial services, and the rollout is currently limited in scope.

Starbucks and Dutch Bros Take Different Paths to Growth – Placer.ai Blog
NewsApr 20, 2026

Starbucks and Dutch Bros Take Different Paths to Growth – Placer.ai Blog

Starbucks’ "Back to Starbucks" turnaround is delivering a 4.9%‑5.9% lift in traffic over the last two quarters, signaling early momentum for the legacy coffee chain. Dutch Bros is generating double‑digit same‑store visit growth—12.3% to 17.9% YoY—through aggressive footprint expansion and a...

By Placer.ai Blog
Convoso Rolls Out AI‑Driven Outbound Call Center Suite at LeadsCon 2026
NewsApr 20, 2026

Convoso Rolls Out AI‑Driven Outbound Call Center Suite at LeadsCon 2026

Convoso announced a slate of AI-powered outbound call center features at LeadsCon 2026, including a Salesforce‑integrated campaign manager, Agentic AI for automated outreach, and real‑time analytics. The rollout, timed with the company’s 20th anniversary, targets higher answer rates and conversion...

By Pulse
Forbes Prediction Market Gamifies Story About Mass Shooting of 8 Children
NewsApr 20, 2026

Forbes Prediction Market Gamifies Story About Mass Shooting of 8 Children

Forbes rolled out ForbesPredict in January 2026, a token‑based prediction platform built with Axiom to keep readers on its site longer. The tool embeds interactive boxes in articles, letting users wager non‑cash tokens on outcomes such as whether Congress will...

By 404 Media
AI Mode's Side‑by‑side View Could Boost Publisher Traffic
SocialApr 20, 2026

AI Mode's Side‑by‑side View Could Boost Publisher Traffic

Good to know that AI Mode's new display (opens the page side-by-side with AI Mode) includes Scroll-to-Text highlighting (which is better for analysis in GA4, rank tracking tools, etc.) ALSO this is likely a hot take but I don't think this...

By Lily Ray
Netflix Targets $3 Billion in Ad Revenue by 2026, Accelerating Shift to Streaming Ads
NewsApr 20, 2026

Netflix Targets $3 Billion in Ad Revenue by 2026, Accelerating Shift to Streaming Ads

Netflix announced that its ad-supported tier is on track to generate $3 billion in advertising revenue by 2026, roughly twice the 2025 figure. The projection follows a Q1 where total revenue rose 16.2% YoY to $12.25 billion and the platform added 70%...

By Pulse
Scheduling Posts Doesn't Hurt Reach—Stop Believing the Myth
SocialApr 20, 2026

Scheduling Posts Doesn't Hurt Reach—Stop Believing the Myth

The "I won't schedule my content becuase it decreases reach" conversation is one I'm tired of having... ... but I'm having it again because I keep seeing people stay stuck behind this idea.

By Amber Figlow
DLF Malls Launches 'Summer Up' Phygital Fashion Campaign with 100 Curated Looks
NewsApr 20, 2026

DLF Malls Launches 'Summer Up' Phygital Fashion Campaign with 100 Curated Looks

DLF Malls rolled out its 'Summer Up' campaign on April 15, showcasing 100 curated summer outfits and a phygital retail experience at DLF Mall of India, DLF Promenade and DLF Avenue. Partnering with tech firm ORBO, the initiative uses AI‑powered...

By Pulse
Focus on MarTech Integration, Not New Tools
NewsApr 20, 2026

Focus on MarTech Integration, Not New Tools

B2B marketers are moving away from a "tool‑first" mindset, focusing instead on integrating existing MarTech platforms to unlock performance gains. While AI capabilities are proliferating across advertising, analytics and engagement tools, many firms adopt them without a clear strategic framework,...

By Demand Gen Report
Switch ESP Fast, Keep Revenue Steady with Omnisend
SocialApr 20, 2026

Switch ESP Fast, Keep Revenue Steady with Omnisend

Nobody wakes up excited to migrate their ESP. Because historically, it sucks: → Weeks of setup → Broken flows → Revenue dips @omnisend's angle is different: → Flows live fast → Data moves clean → Revenue doesn’t stall Switching tools shouldn’t cost you money. If anything it should make you...

By Taylor Holiday
Marketers Need to Stop Chasing Data and Start Harnessing Audience Signals
NewsApr 20, 2026

Marketers Need to Stop Chasing Data and Start Harnessing Audience Signals

Marketers are urged to move beyond hoarding raw data and instead build a social‑intelligence loop that converts audience conversations into actionable insights. Hennessy outlined a five‑stage framework—conversation, detection, interpretation, activation, outcome—that feeds back into the data pool for faster response....

By Adweek AI
Consumers Are Taking a New Purchase Journey on Social
NewsApr 20, 2026

Consumers Are Taking a New Purchase Journey on Social

SMW 2026 research reveals that 82% of traditional search queries are fact‑seeking, while social search taps community advice to shape purchase decisions. The study highlights a "critical gap" where brands focus on factual answers but miss the emotional and comparative dialogue...

By Adweek AI
If Comments Are the New Frontline, How Is Your Brand Showing Up?
NewsApr 20, 2026

If Comments Are the New Frontline, How Is Your Brand Showing Up?

AI is becoming the frontline of social media engagement, with brands like Warner Bros. Discovery deploying AI to filter low‑value comments and beauty and CPG leaders using AI to discover where conversations happen. Teams aim to answer comments and DMs within 24 hours,...

By Adweek AI
Social Media Marketing Enters Its AI Intelligence Era
NewsApr 20, 2026

Social Media Marketing Enters Its AI Intelligence Era

Viral Nation, a leading social media agency, has leveraged its 11‑year archive of 1.4 million video hours and 34 million posts to build AI tools that automate creator discovery, community management, and ROI measurement. Its creator‑discovery engine scans a database of over...

By Adweek AI
What Social Media Success Looks Like in a Post-Follower World
NewsApr 20, 2026

What Social Media Success Looks Like in a Post-Follower World

Free People achieved triple‑digit social media growth by abandoning follower counts and prioritizing views, shares, and a holistic Total Social Impact (TSI) metric. The brand’s organic and paid teams now operate in a unified structure, sharing insights and balancing content...

By Adweek AI
6 Coachella Brand Activations That Were Actually Worth Waiting in Line For
NewsApr 20, 2026

6 Coachella Brand Activations That Were Actually Worth Waiting in Line For

Coachella’s 2024 brand activation lineup featured six experiences that drew crowds willing to wait in line, signaling a shift toward immersive, utility‑focused marketing. Highlights included Wavytalk’s free professional hairstyling station, which turned a routine service into a festival‑centric attraction. Other...

By Adweek AI
Brand Mentions: Complete Guide to Tracking, Measuring & Optimizing
NewsApr 20, 2026

Brand Mentions: Complete Guide to Tracking, Measuring & Optimizing

Brand mentions—whether linked, unlinked, or generated by AI—are now a core signal for search engines and generative AI models. Tracking these mentions helps marketers gauge awareness, reputation, and authority while uncovering gaps against competitors. Tools range from simple Google Alerts...

By Semrush Blog
Action Bronson Promotes Minute Maid Spiked For 'Good Time'
NewsApr 20, 2026

Action Bronson Promotes Minute Maid Spiked For 'Good Time'

Coca‑Cola’s Red Tree Beverages has launched Minute Maid Spiked, a line of flavored wine‑cooler and ready‑to‑drink vodka cocktails, with its first campaign starring rapper‑chef Action Bronson. The creative work is handled by agency Gertrude, which emphasizes a multi‑dimensional, “no‑fuss” vibe across...

By MediaPost Social Media & Marketing Daily
HubSpot's Breeze Assistant: Simple Tools, Powerful Results
SocialApr 20, 2026

HubSpot's Breeze Assistant: Simple Tools, Powerful Results

I love it when HubSpot builds simple primitives which can then be combined in creative ways to unlock a lot of power. If you're a HubSpot customer and haven't played with Breeze Assistant yet, you should. It's getting really, really...

By Dharmesh Shah
Why Opera GX Markets Its Browser Like a Challenger Run
NewsApr 20, 2026

Why Opera GX Markets Its Browser Like a Challenger Run

Opera GX, the gaming‑focused browser, has leveraged a challenger‑brand strategy to break through a stagnant browser market. Its "Your Setup Wants GX" campaign, anchored by the PC Man character, turned the browser into a piece of a gamer’s hardware setup. The...

By Net Influencer
Spotter’s Brand Partnerships Director on Why Fewer Creators and Deeper Deals Win
NewsApr 20, 2026

Spotter’s Brand Partnerships Director on Why Fewer Creators and Deeper Deals Win

Christian Liquigan, Spotter’s Director of Brand Partnerships, says creator marketing is evolving from one‑off influencer spots to always‑on, network‑style collaborations. Brands that treat creators as media publishers and lock in deeper, performance‑based deals with a handful of creators can reduce...

By Net Influencer
Weak Promo: Marriott Bonvoy® Week Is Back at Starbucks Through April 26th
BlogApr 20, 2026

Weak Promo: Marriott Bonvoy® Week Is Back at Starbucks Through April 26th

Starbucks is running a second Marriott Bonvoy® Week from April 20‑26, letting members of the linked loyalty programs earn up to 100 Marriott Bonvoy points for three qualifying coffee purchases. The earnings cap has been trimmed from previous promotions that offered...

By The Bulkhead Seat
Best Conversions Come From Fixing Off‑Site Friction Early
SocialApr 20, 2026

Best Conversions Come From Fixing Off‑Site Friction Early

Most of my CRO clients come to me in a panic. Sales are down, someone has asked a difficult question in a board meeting, and now we need to fix the website. Fast. So we do. We work through the usual...

By Paul Boag
Omnicom Launches Frequency Probe, Finds 'Negative Reach'
NewsApr 20, 2026

Omnicom Launches Frequency Probe, Finds 'Negative Reach'

Omnicom’s OM Intelligence unit released the first report in its “Why Frequency Matters” series, revealing that excessive ad repetitions can trigger a phenomenon called “negative reach,” where consumers develop adverse brand perceptions. The study shows that as few as two...

By MediaPost
I Reviewed 10 Best Social Media Listening Tools for 2026
NewsApr 20, 2026

I Reviewed 10 Best Social Media Listening Tools for 2026

The article reviews the ten leading social media listening platforms for 2026, including Sprout Social, Hootsuite, Meltwater, Vista Social, Brandwatch, BrandMentions, Reputation, Agorapulse, YouScan, and Brand24. It evaluates each tool against G2 user feedback, core feature sets, usability, and real‑world...

By G2 Learn
Knak Makes Enterprise Marketing Production Callable by AI Agents
NewsApr 20, 2026

Knak Makes Enterprise Marketing Production Callable by AI Agents

Knak announced support for the Model Context Protocol (MCP), enabling AI agents and orchestration layers to call its production platform directly. The integration lets AI assistants generate on‑brand emails, landing pages and other assets using Knak’s template library without manual...

By MarTech Series
What Killed Nike?
BlogApr 20, 2026

What Killed Nike?

Nike faced a swift backlash after displaying a "Runners welcome. Walkers tolerated" sign at its Boston Marathon‑adjacent Newbury store, prompting the company to pull the ad amid accusations of pace‑shaming. The controversy coincided with UBS’s neutral "hold" rating, which came...

By House of Strauss
How Prime And A Smarter Alexa Are Giving Amazon An AI Shopping Edge
NewsApr 20, 2026

How Prime And A Smarter Alexa Are Giving Amazon An AI Shopping Edge

Amazon launched Alexa+, an AI‑powered upgrade to its voice assistant, to all users in March 2025. The new assistant can handle complex conversations, place orders, manage smart‑home devices, and suggest recipes, all while leveraging Amazon’s 30‑year e‑commerce expertise. Early data show...

By Forbes (Retail)
The One Email That Got 100 Replies
BlogApr 20, 2026

The One Email That Got 100 Replies

A creator sent a single email describing a proven framework and received over 100 direct replies, without using a landing page, survey, or quiz. The response rate far exceeded his typical engagement levels, proving that showing an idea sparks conversation....

By HeyCreator
Reimagining Annual Brand Planning with AI
NewsApr 20, 2026

Reimagining Annual Brand Planning with AI

EVERSANA’s fourth annual brand‑planning survey reveals that 60% of pharma marketers lack a trusted single source of truth for brand data, and only half maintain a consistent planning process across the enterprise. Nearly two‑thirds of leaders are already using or...

By PM360
Podscribe Launches Radio Measurement Capabilities and Smart Columns to Bring Digital-Level Clarity to Audio Advertising
NewsApr 20, 2026

Podscribe Launches Radio Measurement Capabilities and Smart Columns to Bring Digital-Level Clarity to Audio Advertising

Podscribe unveiled Radio Measurement Capabilities, a platform that blends aircheck verification with performance attribution to give advertisers digital‑grade transparency for radio spots. The solution supports terrestrial, satellite and multi‑market campaigns, using machine‑learning and Bayesian models to quantify lift in site...

By Sounds Profitable
Adobe Summit 2026 - Adobe Gives CX an Agentic Makeover with the Launch of CX Enterprise
NewsApr 20, 2026

Adobe Summit 2026 - Adobe Gives CX an Agentic Makeover with the Launch of CX Enterprise

Adobe unveiled CX Enterprise at its 2026 Summit, an end‑to‑end agentic automation platform that layers a persistent AI co‑worker on top of the Adobe Experience Platform. The new co‑worker can orchestrate multiple purpose‑built agents, integrate third‑party systems, and extend AI capabilities...

By Diginomica
3 Strategies to Help CPG Marketers Drive Breakthrough Results with Less Money
NewsApr 20, 2026

3 Strategies to Help CPG Marketers Drive Breakthrough Results with Less Money

C‑price‑goods (CPG) marketers are confronting tighter budgets and fragmented media while consumer attention splinters across devices. A new InMarket "Breakthrough Outcomes" report, highlighted by VP Matt Knust, distills three strategic pillars—precise timing, creative clarity, and real‑time personalization—that drove incremental ROAS up...

By FoodNavigator-USA
Tonya McCoy’s People‑First Playbook Boosts Angry Chickz Sales by 63%
NewsApr 20, 2026

Tonya McCoy’s People‑First Playbook Boosts Angry Chickz Sales by 63%

Tonya McCoy, Angry Chickz’s VP of marketing, credits a people‑first philosophy for a 63% jump in territory unit sales, underscoring a growing motivation model that places employee well‑being ahead of short‑term metrics. Her data‑driven campaigns and franchisee collaboration illustrate how...

By Pulse
Microsoft Says AI Is Delivering Measurable Workflow Gains in Media Buying and Planning
NewsApr 20, 2026

Microsoft Says AI Is Delivering Measurable Workflow Gains in Media Buying and Planning

Microsoft’s industry director for media and entertainment, Simon Crownshaw, told Technology Record that AI is now producing measurable outcomes in specific media workflows, from faster highlight creation to real‑time ad personalization. He argues the shift is from vague automation promises...

By Pulse
KFC, Wingstop and Dozens of Chains Launch $4.20 4/20 Promos, Tapping Cannabis‑linked Consumer Surge
NewsApr 20, 2026

KFC, Wingstop and Dozens of Chains Launch $4.20 4/20 Promos, Tapping Cannabis‑linked Consumer Surge

KFC, Wingstop and a slate of other restaurant brands announced a wave of $4.20‑themed promotions for April 20, the unofficial 4/20 holiday. The offers, ranging from pot‑pie combos to hot‑box wing meals, aim to capture a consumer base that increasingly...

By Pulse
Angelfish Marketing Expands AEO and AI Search Services for B2B Brands
NewsApr 20, 2026

Angelfish Marketing Expands AEO and AI Search Services for B2B Brands

Angelfish Marketing has broadened its Answer Engine Optimisation (AEO) and AI Search services to help B2B tech, SaaS and financial brands appear in AI‑driven results from ChatGPT, Gemini, Perplexity and Google AI Overviews. The offering blends technical SEO, structured data,...

By MarTech Series
Rand Fishkin: Zero-Click Search Began Long Before AI
NewsApr 20, 2026

Rand Fishkin: Zero-Click Search Began Long Before AI

Rand Fishkin argues that the rise of zero‑click search started around 2011, well before the AI boom, with Google answering queries directly on the results page. He cites data showing more than two‑thirds of searches now end without a click,...

By Search Engine Land
AI Lead Search Eliminates Hours of Email Hunting
SocialApr 20, 2026

AI Lead Search Eliminates Hours of Email Hunting

🚨 Wild that in 2026 you can know someone's exact title, company, tenure, and ICP fit - and still spend 2 hours hunting for a verified email. A few weeks ago I needed to build a prospect list for my media...

By Chase Dimond
Rebranding TKerLLC: Investing Newsletter for the Reluctant
SocialApr 20, 2026

Rebranding TKerLLC: Investing Newsletter for the Reluctant

I think this is a sign I should rebrand @TKerLLC as the investing newsletter for people who don’t like investing 📈📈 https://t.co/2VkhAvguUw

By Sam Ro
Magnite, AMC Global Media Partner On Programmatic
NewsApr 20, 2026

Magnite, AMC Global Media Partner On Programmatic

Magnite announced a partnership with AMC Global Media to make the broadcaster’s linear‑television inventory available through programmatic buying. The deal coincides with the launch of the 2026‑27 TV upfront season, signaling a push to unify linear and streaming ad transactions....

By MediaPost
Free Premium AI Feature Drives 24% Trial Conversion
SocialApr 20, 2026

Free Premium AI Feature Drives 24% Trial Conversion

Most SaaS founders gate their best features behind a paywall. Karel Papik does the opposite - gives away his most expensive AI feature for free. Result: 24% free trial conversion. https://t.co/hxJwGLTs1M

By Omer Khan
ChatGPT Automates Topic Clustering for Thousands of Keywords
SocialApr 20, 2026

ChatGPT Automates Topic Clustering for Thousands of Keywords

Are we really going to pretend that manually building topic clusters is still viable when ChatGPT can map semantic relationships across 10,000 keywords in one prompt?

By Flavio Amiel
WPP Media Wins KFC, Pizza Hut Singapore Assignments
NewsApr 20, 2026

WPP Media Wins KFC, Pizza Hut Singapore Assignments

WPP Media has been named the integrated media agency for both KFC Singapore and Pizza Hut Singapore after a competitive pitch, taking charge of strategy, planning and buying across the market. The agency already works with the two brands in...

By MediaPost
Google Unveils Safety Reports for Maps, Ads, Plus ChatGPT Ads
SocialApr 20, 2026

Google Unveils Safety Reports for Maps, Ads, Plus ChatGPT Ads

It's New 4/20 - Google Maps & Google Ads safety reports, ChatGPT ads and... https://t.co/PYuiao4kFU with @gregfinn @TheMarketingAnu @MordyOberstein

By Barry Schwartz
Comprehensive Tracker of Google Search & AI Updates Since 2000
SocialApr 20, 2026

Comprehensive Tracker of Google Search & AI Updates Since 2000

New 🔥 resource: Google Search Algorithm & AI Search Update Tracker by DemandSphere 👇 with every major Google Search ranking update and AI innovation since 2000. From Florida to AI Mode. Check it out: https://t.co/Atkb1PISMr https://t.co/dcm47uymBA

By Aleyda Solis
‘We’re Not Nespresso’: Inside Green Mountain Coffee Roasters’ New Campaign
NewsApr 20, 2026

‘We’re Not Nespresso’: Inside Green Mountain Coffee Roasters’ New Campaign

Green Mountain Coffee Roasters, part of Keurig Dr Pepper, launched the "That's Green Mountain Good" campaign on April 20, featuring a new mascot—a green mountain goat named Bruce—to highlight farm‑grown coffee origins. Developed by a Publicis Groupe‑led team, the 30‑second spot...

By Marketing Dive
AI Crawler Patterns Boost Business Site Search Performance
SocialApr 20, 2026

AI Crawler Patterns Boost Business Site Search Performance

Research on 68 million AI crawler visits show clear patterns that drive better AI search performance to business sites. https://t.co/Hkhd40OXNn via @martinibuster, @sejournal

By Tom Pick
IG Strategy that Drove Newsletter to 150k Subscribers
SocialApr 20, 2026

IG Strategy that Drove Newsletter to 150k Subscribers

one of the best things i did on IG to grow my newsletter past 150k subs

By Alex Garcia
Amazon Turns ‘Jury Duty’ Hot Sauce Fiction Into Real‑World Sale
NewsApr 20, 2026

Amazon Turns ‘Jury Duty’ Hot Sauce Fiction Into Real‑World Sale

Amazon has listed the fictional “Rockin’ Grandmas” hot sauce from the second season of its reality series “Jury Duty” for sale on its marketplace. The product moves from a scripted plot point to a real‑world SKU, illustrating how streaming content...

By Pulse