"Our AI closed a $100k deal on its own on a Saturday night." How does SaaStr use @salesforce Agentforce? "We started with the leads humans didn't want to follow up with." @tbpn @johncoogan @jordihays https://t.co/eHARBjeeih
Outbound is broken. Cold email is dying. The B2B companies winning right now have completely rebuilt their GTM around AI. At SaaStr AI 2026, they're showing you exactly how. May 12-14. SF Bay. https://t.co/K2JIAOSqol
This is what folks miss in AI CX. Even if the AI can’t resolve a complex issue, folks still love a great agent that is well trained. It can at least get a resolution kicked off, almost instantly.
Forget what the gurus say. Real B2B marketers know the truth. Most B2B Marketers are told to just post content, build a brand, and pray that leads follow. But after years in the trenches with clients, I’ve seen a brutal pattern:...
10 things I’d tell founders if I weren’t afraid of hurting their feelings 👇 1. "Slightly better" is a death sentence. You can grind your way to a decent business, but breakout growth is off the table. Users need to prefer you,...
Not everyone on the team really needs to be on your mission But almost all the first 50 employees do Hire pirates and romantics at least until you are truly ready to scale
Stop selling and start creating the conditions for buy-in. That’s the advice of Howie Chan , who recently hosted me on his Influence Anyone podcast. It sounds like a smart strategy. But exactly how do you make it happen? Howie reveals some key tactics...
Most brands treat “brand” like decoration. Colors, fonts, or a silly mood board someone approved once and never revisited. Then they wonder why performance gets more expensive every quarter. This happens when brand is viewed as aesthetic instead of infrastructure. The Real Problem When CAC...
Yep. AEO/GEO/SEO/WWJD/IMO/YOLO... AI search is important and there is no better team in the game than Docebo. Last year, Kyle Poyar interviewed Silvia Valencia and Valeriia Frolova about how to actually think about AI search, and I believe it's still a...
"For now, humans have to manage the AI Agents. Meta agents aren't there yet in AI GTM. The orchestration has to be you." with @kylecnorton CRO @owner https://t.co/k1ML07ypMJ
"If you can magically find 10 great humans to cost-effectively do the work, sure, don't use AI" @tbpn with @johncoogan + @jordihays. "But easier said than done." "AI also gives you control. To hire the number of humans you...
The longer you focus on all the BS? The longer you're distracted. Quit paying attention to the noise, hatred, anger, divisiveness, outrage, media circus, and all of the other nonsense. Shut that stuff down. Then follow this plan: - Pick your strongest skill. - Figure...
You can't solve differentiation with a 30-day deadline. Everyone knows brand matters. No one has the time (or permission) to build it. We surveyed 50 mid-market B2B marketing leaders. The data reveals a massive trap: 44% say standing out in a crowded...
Your "save" playbook is a crutch. Your win-back sequence is a safety net. And they're both giving you permission to fail your customers. What would you do differently now if you weren't allowed to fix it later? No save motion when they...
This AI company hit $100M ARR in under 24 months by making a crazy bet on AI agents most startups ignored👇 At the end of 2023, Podium already had 60,000+ SMB customers using the product to manage leads and customer communication. The...
Competitors can go from a nuisance to a viable threat much more quickly than many brands realize, and by the time it's impacting the sales conversations it can be much harder to address. For market leaders, especially ones who have dominated...
I wrapped up Season 5 of Building With Buyers , but then this convo was TOO GOOD + too relevant so then I un-wrapped up Season 5 😂 at least for a bit Caitlin Sullivan joined me to talk about how...

I’ve talked about my CEO friend who raised $100M and got stuck at $50M ARR a lot. But if I could go back to 2019 when he was at $20M, and rockets were still firing, this is exactly what I...
Its OK to delete sales calls from your calendar. We have an inbound GTM machine in place in every company that I've run. This means that calls get booked on our calendars by our ideal customers on a consistent basis. Back when...
B2B SaaS team: "We need more leads." Me: "Wait, first answer this question:" What's your conversion rate at each stage? Most of the time, they don't know, and that's the real problem that needs to be solved. More leads is expensive, and if your...
Salespeople, you tend to think that you're a lot more important to the customer journey than you actually are. Marketing, you have a larger part in closing deals than you probably give yourself credit for. Now, I know marketers, you're saying they...
If you happen to want me to invest in you via @saastrfund, and it's a fit ... 📨Just email. Email me everything -- all the good stuff. No need for a warm intro, or any sort of intro. They just waste...
The most impressive B2B + AI companies I'm seeing right now have 8 people doing the work of 40. That's not a flex—it's the new baseline. SaaStr AI 2026 is where you learn how they're doing it. May 12-14. SF Bay....
There’s a leading AI Agent startup that’s wanted us to use them for a loooong time. Finally, this week, they did the work. They set it up for us. No drama, no games, they just set it up in a few...
$50K of copywriting. 15 minutes. One prompt. That's what we did with Claude. Rewrote my agency's homepage from scratch. Friends rated the old copy 6/10. New version? 9/10. The prompt is stupidly simple: "Pull from the top 10 advertising practitioners in history. Score...

We build our own AI VP Marketing on @Replit + @salesforce + @clay + @claudeai + @zapier Why? We couldn't find an AI Agent that could do it More in deep dive from SaaStr AI Day below: https://t.co/jrxnHQMwYd
⁉️ Is vulnerability the missing piece in your AI strategy? 🦸♀️ As we integrate AI into our companies, the role of a leader is shifting. In this insightful Forbes interview, Workday CMO Emma Chalwin discusses why vulnerability is becoming a "superpower"...
Clients do not pay for hours. They pay for outcomes and competence. Don’t forget that.
Picking the wrong VP reverberates for 2+ years Picking the wrong cofounder reverberates for 10+ years You don’t fail, it’s just you could have done so much more. And that compounds, too.
4 signs you should not be going it alone, tax-wise: 1. You are not, in fact, an accountant. 2. You crossed the $1M annual sales mark and your tax filings went from 2 --> 40, overnight. 3. You did not know that your...
The great paid ads pullback of 2026 is here. We surveyed 50 mid-market B2B marketing leaders with Wynter. The data is violent. 72% are actively slashing budgets for paid ads, content syndication, or agencies. This isn't a "hot take." It is a capital...
Today a journalist emailed me one of those questions that looks innocent and absolutely isn’t. What unexpected opportunity came from starting your own business and what advice would you give others about recognising opportunities. Which is really asking, what did you only...
If your content is getting attention but not buyers, you’re building interest without a bridge.

- Know your worth - Hone your pitch - Meet the best VCs - Collect term sheets That's SaaStr AI VC -> https://t.co/XzJ5d0OqGr https://t.co/qulPugatLR
Azure at a ~$103B run rate growing 38% constant currency Quarterly YoY growth trends below
I spent 2025 building out the best product I could for brand and category tracking, and my current next product focus is making sure that I surround it with a strong onboarding and training experience. The double-edged sword of adding a...
"The team won't do it" is rarely about them. It's about you. We were talking about having CSMs tell customers when they're getting in their own way. Not being rude. Just direct. "We can only help you if you do your part." One...
Tealium gives LLMs what they usually lack: real customer context. Things like cross-channel behavior, lifecycle stage, affinities, and history flow into prompts and workflows, so AI responses stop feeling generic and start feeling more like they’re written for one person. Since...
The bottleneck in product development is moving towards knowing what to build. Ignoring it is going to lead to bloated products. Pre-AI it was already common to skip validation. But as execution speeds up, and you need to feed the engineering...
Most companies think they’re great at storytelling. That is, until they look at this… We recently created a framework called the Storytelling Maturity Scale. It rates your organization from 1 to 5 based on how well your teams can tell stories that grab...

NEW research: https://t.co/yE1LogIFHO If you give ChatGPT the same request for product recommendations 100X, will you ever get the same list twice? And what does that answer mean for folks who try to track their brand presence in AI tools? Finally, some real...
New @ThePeelPod with @JacquelineSYC19 How AI is changing data, getting enterprise customers from cold emails during YC, building an AI BDR in-house, why most functions at @artie_labs report to the CTO (not CEO), and what it's like raising a Series...
Annual planning is one of the most over-copied “big company” rituals in startups—and it quietly creates a lot of bad decisions. In large companies, annual planning makes sense. They’re hiring hundreds (sometimes thousands) of people, mobilizing new strategies, changing systems, rolling...
Folks that complain consume about 20x the energy of those that just get sh*t done Simplify the team for 2026
Mercedes is integrating Microsoft Teams into the 2026 all-new CLA Coupe. Let’s set aside the obvious safety question of video meetings while driving for a second. Here’s the thing that makes me scratch my head... Mercedes is a luxury performance brand. It's all about...
B2B has a dirty little secret: 🫣 We pretend buyers are rational. Because it's easier than admitting they're human. Here's what we say drives B2B buying decisions: ✅ ROI ✅ Feature comparisons ✅ Technical specs ✅ Business cases so logical, right? chances are our work mostly revolves around...
Assumption drift kills more growth plans than bad execution. But we keep blaming execution anyway. Because assumption drift is quiet. Uncomfortable. And usually leader-owned. It looks like this: • The buyer evolves • Pricing gets “tested” • Revenue targets shift • Runway tightens And no one formally resets the math. Marketing keeps...
My belief in marketing effectiveness has only grown as I've seen the landscape getting more and more complex for marketing. Through my own journey into it, and building the Storybook platform around the learnings, it's also connected me with some incredibly...
We’ve never had more data about people, yet we've never been worse at using it to help them grow. Said another way... We have the most instrumented workforce in history, and we’re using almost none of that signal to help people...
"Wow, this actually works. I wonder why Intercom can't pull this off" That's what a user told me after switching from Intercom to Aidbase. This happened after Intercom's CEO announced he would invest $100M into AI. So how can we, a small...