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Neel Somani on What It Actually Looks Like to Run an Organization Full of Computer-Use Agents

Neel Somani explains that deploying computer-use agents is less about technical integration and more about organizational governance. He highlights the need for explicit permission models, robust rollback procedures, and dedicated staffing to monitor and adjust agent behavior. Somani also stresses that accountability must be assigned to a named owner, with clear audit trails. Finally, he proposes a four‑stage framework—mapping workflows, boundary deployment, instrumentation, and ownership—to scale agents safely.